Bilingual Personal Lines Underwriter $40,000 – $50,000 + Bonus

Bilingual Personal Lines Underwriter

Comma Recruitment are hiring a Bilingual Personal lines Underwriter for a Mississauga service centre. You will respond to all telephone and email inquiries regarding group home and auto insurance.

Utilizing underwriting skills and judgment to process and underwrite moderately complex files by recognizing and evaluating and minimizing risk, establishing rating criteria and determining policy terms and conditions according to the company’s auto and property underwriting guidelines and within binding authority limits.

• Respond and fulfill existing and prospective customers’ insurance needs in a customer care environment.
• Provide expert customer service and an exceptional client experience.
• Communicate with customers via phone or email in a timely and effective manner.
• Sell (including up-selling and cross-selling) personal lines insurance products to customers across Canada, and obtain prospects , in order to contribute to profitable growth.
• Qualify clients and ensure that sufficient underwriting information is obtained to assess exposure, ensure risk eligibility and rating adequacy.
• Process applications, order and review various reports (MVR, Autoplus, HITS, RCT, etc.), and underwriting questionnaires to determine degree of risk and acceptability of risk. Secure additional information if needed.
• Recommend insurance coverage and suggest/promote alternative products or services.
• Underwrite moderately complex personal lines insurance risks (broker & direct) and process new business transactions, endorsements, renewals and cancellations. Assess and evaluate risks in order to accept, modify, or reject insurance contracts in accordance with company objectives, underwriting policies, standards & procedures, applicable laws & regulations, and within established authority level, in order to develop and retain profitable business.
• Review all relevant claims reports, secure additional information as required, and take appropriate underwriting actions to ensure company standards are upheld.
• Provide technical and underwriting advice to team members.
• Maintain insurance licenses in all provinces where we write business.

We’re looking for someone with:

A College Diploma and / or working towards a Chartered Insurance Professional designation

At least 1 year of experience in a similar role

Bilingual in written and spoken English & French.

Excellent written and verbal skills in order to respond to inquiries or complaints.

Ontario OTL license, other provincial/territorial licenses.

Knowledge of personal lines insurance guidelines and products.

Computer literate with good keyboard skills.

Detail oriented multi tasking, using system support tools.

Demonstrate efficiency and priority management skills to meet service standards.

Ability to work in and support a team-based environment.

Must be able to work Monday to Friday between the hours of 11 a.m. and 7 p.m. and be flexible to accommodate a variety of rotating shifts.

Please forward resume to [email protected]