Property Field Claims Personal and/or Commercial Lines

Property Claims Adjuster, Personal Lines and/or Commercial Lines Field Claims

Comma Recruitment are looking for experienced Property Claims Adjusters with 3+ years experience investigating, negotiating and settling Property Claims, openings for both Commercial and Personal Lines throughout GTA. Experience with Insurer, independent adjusting firm or TPA.

• Investigate, appraise/scope, confirm coverage, negotiate settlement and recovery, and conduct reporting and documentation of claims in accordance with established guidelines and meet production targets in line with company expectations.
• Ensure the accurate and efficient payment of claim.
• Support company goals by participating in after-hours rotation, back-up needs and/or catastrophe situations.
• Meet production targets in line with company expectations.
• Ensure reports are completed with accuracy and within established timelines
• Mentor and support junior adjusters, as requested by Management.
• Work collaboratively with Managers on special projects and assignments when required
• Other duties as assigned

 

QUALIFICATIONS

• 3+ years of property adjusting experience
• Licensed and CIP, FCIP or CRM or willing to work towards certification.
• Commercial Property and General Liability claim handling experience an asset, personal lines claims role is also available
• Strong working knowledge of the principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses and coverage questions
• Strong analytical and negotiation skills
• Ability to plan, organize, and manage multiple demands and changing priorities.
• A valid driver’s license and safe driving record required.

Please forward resume to [email protected]

Claims Intake Coordinator $45k – $55k

Comma Recruitment are looking for a claims intake coordinator to utilize their knowledge of the insurance claims processes to act as claims triage, manage the intake of new claims and coordinate claims files while liaising with clients and adjusters on the progress of the claim

We are looking for

• 1-3 years years of insurance adjusting industry or broker claims experience an asset.
• Working knowledge of Auto/Property adjusting and claim adjudication process preferred.
• Prior experience in customer service environment required, preference for insurance industry experience
• Excellent oral and written communication skills.
• Proficiency with Microsoft Office products (i.e., Email, Word, Excel) and ability to learn various systems

This is a client service role that will interact extensively with various parties involved in the claim process including Brokers, Insurance companies, Insureds, Adjusters as well as corporate office team members. In addition to claims intake and file coordination, this role must represent itself as a Claims Partner and advocate for the Broker client to ensure a successful claim experience. Responsibilities will include:

Claims Intake/Setup , File Coordination and Claims Advisor

Please forward resume to [email protected]

Claims Administration and Support $40 – $50k

Comma Recruitment are looking for a strong administrator with a claims/insurance background to support the claims department with a variety of tasks to assist them with the handling of claims to ensure timely and accurate processing, while delivering high quality customer service. In addition, this role supports the Accounts Receivables function.

• Provide administrative support to the Adjusting team
• Intake all new incoming claims through email
• Gather and coordinate necessary documentation and information related to the claim in order to create a notice of loss and distribute to appropriate reporting channels within established timelines.
• Within 24 hours of notice or receipt of report from the Adjuster, complete the 24-hour report in accordance with client expectations.
• Forward notice of loss and related documentation to insurer or broker via email.
• Upload required information / documentation and diary service
• Scan and upload to applicable file any incoming cheque payable to insureds, contractors, etc.; notify Adjuster of payment received and any pending action required.
• Handle account receivable function
• Follow up on past due invoices; report any invoicing queries or concerns from Examiners.
• Sort through incoming mail.
• Prepare monthly and quarterly reports as requested
• Provide support with PowerPoint presentations as requested

QUALIFICATIONS
• Post-secondary education and/or a combination of education and related experience.
• Experience in insurance adjusting or broker claims environment preferred.
• Prior experience handling account receivable an asset.
• Experience in a customer service environment an asset.
• Excellent oral and written communication.
• Proficiency with Microsoft Office products (i.e., Email, Word, Excel, PowerPoint) and
aptitude to learn various systems.
• Proven ability to have an empathetic telephone manner, professional communication
skills and mannerism throughout a telephone call experience.
• Demonstrated ability to manage changing priorities and proven organizational skills to plan, review and follow-up to prioritize tasks. Planning must be done to handle deadlines, peak periods and/or unexpected situations.
• High attention to detail.
• Demonstrated professionalism and work ethic.
• Proven ability to contribute to and work well within a team environment.

Please forward resume to [email protected]