Ontario Regional Director

May 28, 2014 by  
Filed under Jobs

Comma Recruitment are looking for an experienced Director with a successful insurance career in Senior Management roles with experience in the broker network and Ontario Auto and Property business

As a senior member of the management team, the Regional Director is accountable for the regions distribution channel that sell and underwrite insurance products.

This includes developing, implementing and maintaining a 1 – 2 year business plan for the Region and an optimal organization design to deliver the highest level business plan results and performance metrics.

This is an amazing opportunity with a superb base salary and 30%-50% bonus making a very attractive package.


The successful candidate will accomplish this by:

Continually assessing the competition and market opportunities within the region on a regular basis to identify strengths, weaknesses, opportunities and threats, and developing and implementing appropriate action plans.

Selecting, developing and managing a capable team.

Ensuring high levels of Employee Engagement by developing employee engagement strategies & employee development plans.

Providing input to the strategic and tactical plans and directions

Ensuring a clear understanding of all employees on our underwriting approach & philosophy

Ensuring the delivery of optimal regional results within appropriate performance metrics including quality, quantity, timeliness, productivity, customer satisfaction and financial performance.

Ensuring the development and maintenance of appropriate policies, practices, selling techniques and continuous development initiatives to provide stability, growth and competitive advantage within the region.

Developing and maintaining effective strategic corporate partnerships with brokers in the region.

Establishing and enhancing our profile in the industry and in the community by participating in worthwhile business and community events.

Develop & maintain strong, collaborative working relationships with all departments, leveraging the relationships to help deliver results


Comma Recruitment require a high caliber executive with a minimum of 10 years of progressive business experience includes sales, marketing, underwriting operations and general management.

University degree/College diploma and CIP designation or active participation in CIP courses.

Demonstrated effectiveness in leadership and staff development, including proven success in leading a team ideally at VP, Director or Senior management level.

Extensive knowledge of the market and the brokers within the Ontario market.

Excellent influencing, collaboration and facilitation skills.

Ability to identify, analyze and provide business-case solutions to complex problems.

Excellent verbal and written communication skills.

Please forward resume to [email protected]

Auto PD Claims Manager – Toronto $70,000 – $85,000 + Bonus

May 28, 2014 by  
Filed under Jobs

Auto PD Claims Manager – Toronto

Comma Recruitment are looking for a talented Claims Manager to coach and mentor claims staff, ensure efficient and courteous service to claimants, insureds, and brokers through the direction and training of the adjusting staff in the investigation, analysis, and settlement of claims.

The Claims Manager will also be responsible for the day to day operations and departmental strategies in the achievement of regional goals for customer service, productivity and quality.



  • Ensure the effective day to day operation of the unit by coordinating and enhancing workflow and operational procedures.
  • Provide effective daily leadership, coaching and motivation of staff.
  • Manage customer service standards by communicating effectively with all parties involved.
  • Direct the accurate and efficient payment of claims in accordance with legislative requirements.
  • Actively Involved in settlement conferences, mediation and internal committee file reviews

Develop relationships with other departments such as underwriting, actuarial, distribution in order to meet business goals and to identify/implement new and better strategies to handle current functions and operations.

Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies.

Work collaboratively with Managers and/or Directors on special projects and assignments requiring advanced technical skills and knowledge when required.


Comma Recruitment require:

Post-secondary school education and/or equivalent on the job experience.

2+ Years in Claims Management with over 5 years experience in a claims adjusting role

Working knowledge of the company principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses and coverage questions.

Working knowledge of other functional areas (i.e. Claims, Risk Management, Premium Accounting, etc.)

Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.

Completion of the CIP or FCIP designation.

Demonstrated ability to understand and interpret complex insurance contracts and changes in the interpretation as a result of case or statuary law.

Demonstrated negotiation skills, ADR experience.

Strong analytical, problem-solving skills, investigative, and decision-making skills.

Demonstrated report-writing skills, including an orientation toward detail and precision.

Able to plan, organize, and manage multiple demands and changing priorities.

Demonstrated ability to work well as a team player or independent contributor; Self-motivated.

Strong leadership, interpersonal, and coaching skills.

Excellent communication (both oral and written) skills to explain processes and terms.


Please forward resume to [email protected]