Senior Bodily Injury Adjuster – Edmonton

October 29, 2012 by  
Filed under Jobs

Senior Bodily Injury Adjuster – Edmonton – 5 Years progressive BI Claims Experience

The Bodily Injury Analyst is responsible for the handling of bodily injury tort claims in Edmonton.  This includes full investigation of liability and quantum as well as negotiation and resolution of claims effectively and timely manner.

The Bodily Injury Claims Analyst is available to travel and attend mediations, pre-trials and trials as required, and is required to deal with and direct plaintiff and defence counsel on a regular basis.

The Analyst is responsible also for departmental assistance as required and regular assistance in coaching, mentoring, and training of more junior Analysts on the team.


Hours of work: Monday to Friday from 9:00am-5:00pm. Reporting to Claims Manager


Main Responsibilities

•             Investigates complex claims regarding liability, injuries and other accident related damages promptly and thoroughly by pursuing investigation to logical conclusion.

•             Establishes and maintains adequate case reserves by adhering to the BI reserving protocol and practices; complies with all established protocols regarding identification, notification and reporting to Major Claims; complies with all established protocols respecting claims settlement authority.

•             Collects and documents claims related information in a clear and concise manner while adhering to established protocols to ensure accuracy and quality of information.

•             Establishes and maintains proactive and sound litigated claims file handling by adhering to established guidelines.

•             Manage both potential indemnity and expense to ensure sound cost management principles and practices.

•             Exercise sound judgment in the evaluation and resolution of complex meritorious claims considering all available information adhering to established guidelines.

•             Makes prompt contact (in person where practical) with all unrepresented claimants to established and maintain a relationship of trust and cooperation in order to resolve claims of high complexity in a timely manner through a fair and proactive process.

•             Manages expectations of claimants throughout the claims process by maintaining regular follow up contact and delivering on commitments made to resolve claims in a timely manner and fair process.

•             Communicates with clients, third party claimants, witnesses, health care professionals, law enforcement personnel and forensic experts with respect to their role, rights and responsibilities in the claim process in order to establish and maintain their cooperation and / or collaboration.

•             Build trust and business relationships with Plaintiff Counsel to resolve claims files in a timely manner through a fair, reasonable and professional manner through good communication.

•             Proactive management and collaboration with Defence Counsel in partnership around all established claims handling and best practices.

•             Complete all required reports and all notepad entries in a timely manner.

•             Generally works inside the office environment; are expected to attend out of the office settlement meetings, mediations and trials.  In persons visits are also expected

•             Occasional or frequent overnight travel, daily travel to other locations. Some travel required outside of business hours.

•             May be required to work irregular hours to schedule activities around availability of key contacts or events

•             Driving and travel as required.

•             Assist management as required

•             Provide coaching, mentoring and training more junior analysts

•             Demonstrate strong leadership and positive role modeling towards their peers



•             You have a minimum of 5 years BI & tort experience

•             You have knowledge / experience with the current Rules of Civil Procedure

•             You are able to prioritize and complete all claims handling related activities around the availability and accessibility of clients, third party claimants, witnesses, health care professionals, law enforcement personnel and forensic experts as required.

•             You have a strong client service orientation, superior interpersonal and communication skills.

•             You possess excellent organization and time management skills.

•             You have effective analytical skills and you are detail oriented.

•             You have strong negotiation skills.

•             You have the ability to adapt effectively to a changing environment

•             You are able to function effectively in a fast-paced, multi-faceted environment.

•             You are able to work independently and with minimum supervision

•             You have demonstrated an ability to coach your peers and have demonstrated strong leadership

•             CIP courses and post secondary education are assets.


Please forward resume to [email protected]

Group Benefits, Client Service Rep – $50k – $55k

October 29, 2012 by  
Filed under Jobs

Group Benefits : Client Services Representative – Toronto / Mississauga

Client Service Representative (CSR) is responsible for servicing a block of Clients in partnership with the Account Executive, Technical Analyst and the Client Services Assistant.

The incumbent is responsible for preparing/organizing client meeting agendas, attending client meetings, recording, transcribing and distributing minutes, pre and post client meeting communication and coordination of action items from meetings, management of client and team filing, manage assigned client matters and handle client inquiries.

Reporting to the designated Account Executive.



  • University or College Diploma in a related field
  • 3-5 years progressive experience in a group benefits environment
  • Customer service, team oriented and cooperative
  • Experience writing reports and minutes of meetings
  • Excellent oral and written communication skills
  • Superior organizational and time management skills with the ability to manage multiple projects and stay within established deadlines
  • Excellent problem solving skills
  • Computer literate – thorough knowledge of Word, Excel and Power Point is required
  • Demonstrated flair for detail, highly motivated with a strong work ethic
  • Working knowledge of government legislation an asset
  • Working towards a CEBS designation an asset


Please forward resume to [email protected]

Pension Benefits Administrator – Toronto $60,000 – $65,000

October 29, 2012 by  
Filed under Jobs

Pension Benefits Administrator – Toronto.

Process pension benefit calculations for retirements, deaths, terminations, disability credits and quotations within provincial regulatory guidelines.

Regular duties include the maintenance of system records for all files processed; conduct Pre-Retirement Information Sessions for plan members; respond to inquiries and provide guidance to insurance companies, union locals, members and strategic partners within a confidential environment; other projects as required.

The incumbent will report to the Manager of Pensions and must be able to meet all deadlines, perform well under pressure and work professionally with all contacts including management, staff, actuaries and auditors.


  1. Post secondary degree/diploma in business, or equivalent experience
  2. Five years business experience in a related field and prior experience with pension benefits
  3. Sound knowledge of pension plan rules and the interpretation and application of these rules.
  4. Working knowledge of federal and provincial legislation and income tax rules and regulations.
  5. Superior customer service skills including excellent oral and written communication and able to work well in a team environment.
  6. Superior organizational skills.
  7. Must be a self starter, able to work well under pressure.
  8. Knowledge of and aptitude for mathematics.
  9. Must be computer literate and able to work well with word processing and spreadsheet applications.
  10. Working towards achieving a related designation such as PPAC and/or CEBS is considered an asset.

Please forward resume to [email protected]

Dental Claims Benefit Adjuster

October 23, 2012 by  
Filed under Jobs

Dental Claims Benefit Adjuster – Mississauga / Toronto West


Review and adjudicate Dental Claims, as part of Group Benefits Claims Adjusters you will focus on Dental claims and investigate, negotiate and adjudicate claims from start to finish.

Must have experience adjusting third party benefits with at least one year in Dental Claims.

Excellent communication skills and a talented negotiator, you must be very organised and analytical.

Experience in a fast paced environment, multi tasking and high energy.


Please forward resume to [email protected]

Special Risk Underwriters – Toronto, Calgary, Ottawa, Vancouver

October 20, 2012 by  
Filed under Jobs

Special Risk Underwriters – Toronto

Experienced Special Risk Underwriter required for Toronto based company, Ideally 3+ years in special risks in either Personal Accident, Professional Liability ,Special Hazards, Complex Commercial Property and Liability.

Preference for candidates with existing network of contacts, book of business and servicing existing clients.

Looking for talented, Specialty Risk Underwriters who feel limited in current role with promotion and commission structure and looking for a new opportunity with a growing company with an outstanding track record in USA. Talented Special Risk Underwriters expected to earn between $100k -200k in commissions,  paid on new business and renewals.

Excellent opportunity for a great salary with uncapped commissions, growth and professional development.

Please contact [email protected]    Also similar positions available in Ottawa, Vancouver and Calgary .

Experienced Buyer / Purchaser for Manufacturing Company

October 13, 2012 by  
Filed under Jobs

Job summary

Experienced Buyer required to source raw components in a busy manufacturing environment.

Job Responsibilities:

  • Develop and manage suppliers for assigned portfolio, including      but not limited to, finished goods, raw materials, component parts and      production services while establishing/maintaining quality, service and      cost benchmarks
  • Analyze requisitions, specifications and appropriate system      reports to determine required quantities and delivery dates and      communicate technical and logistical requirements to vendors
  • Manage existing outside processes/suppliers, issue Purchase      Orders as required by Kanban and MRP/MPS reports
  • Negotiate prices and Terms & Conditions of purchase orders      ensuring compliance with Victaulic contracts, policies and guidelines
  • Prepare requests for proposals and quotation, analyzing and      evaluating multi-supplier responses
  • Track deliveries for material and liaison with appropriate      internal and external resources as required to meet established      requirement commitments
  • Resolve problems and discrepancies with quality, delivery      dates, quantity, and invoicing of purchased commodities
  • Respond to expedite requests for related portfolio items and      provide as applicable delivery status and status information
  • Implement strategy that reduces cost, improves quality and      delivery performance and improves Victaulic competitive position
  • Maintain, re-evaluate, and expand qualified reliable sources of      supply and secondary sources as a back-up
  • Improve vendor processing by restructuring supplier relationships      and material flow
  • Assist Commodity Managers and Regional Sourcing in the      monitoring and maintenance of material requirements
  • Identify and implement continuous improvements and      year-over-year cost and inventory reductions
  • As required develop and present recommended Supply Chain      solutions in a clear, concise and effective manner to Leadership, in an      effort to gain understanding and support
  • Build and maintain strong working relationships with internal      customers and key suppliers
  • Participate / lead special projects in sourcing area
  • Other tasks as assigned by Manager


Education and Skill Requirement:

  • Minimum of a post-secondary degree or diploma in Purchasing or related field of study, or relevant practical experience
  • Minimum 3-5 years experience in Purchasing, Material Control, or related fields
  • Experience in Lean manufacturing, distribution and logistics – Supplier integration in total company supply chain
  • Understanding of customs compliance requirements  – NAFTA and importation rules for globally sourced vendors
  • Strong leadership skills
  • Articulate with excellent oral and written communications skills
  • Strong negotiation skills an asset
  • Willing to make infrequent overnight travel
  • Strong analytical problem-solving ability
  • Exposure/background with machined steel components an asset
  • Demonstrated knowledge of strategic sourcing process, tools and their application in restructuring indirect purchases of a multi-plant manufacturing business
  • Ability to participate/lead cross functional teams toward common goals and manage working relationships with Sales, Customer Service, Distribution, Plant Operations and the customer to optimize the distribution system while enhancing customer service

Please forward resume to [email protected]

Auto PD Adjuster – North York and Mississauga

October 13, 2012 by  
Filed under Jobs

Investigate, negotiate and settle Auto PD Claims

Working within settlement limits, liaise with medical providers, lawyers and claimants

Remain up to date with all changes in claims procedures, reports claim exposures to manager

Min 1 years experience settling Auto claims from start to finish

Any experience with subrogation claims a definite asset

Great communication skills, experience working in a fast paced telephone environment.

Strong analytical and organizational skills, as well as the ability to work in a team environment are essential for this position.

Preference will be given to applicants who are enrolled in the Chartered Insurance Professional (CIP) program.


Manager of Claims Support – Toronto

October 10, 2012 by  
Filed under Jobs

Manager of Claims Support – Toronto

Manage, mentor and motivate a team of 10 – 12 Claims Assistants, contribute and ensure customer service excellence and recruit and train claims assistants.

Work closely with claims management team to ensure compliance and monitor and control expenses.

Liaise with all managers regarding processing of documents and administrative support.

Assess teams performance and perform individual staff performance appraisals


Previous management experience preferred

Technical knowledge / experience in Property Claims

Working towards CIP / FCIP

Multi Task and Prioritize with the ability to make informed decisions

Outgoing, upbeat personality, strong communication and customer service skills.

Ability to train, mentor, motivate and develop Claims Assistants


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Claims Manager – Mississauga and London

October 6, 2012 by  
Filed under Jobs

Claims Manager – Auto, Property and Subrogation

Responsible for managing, mentoring and leading a team of adjusters, acts in a consultative and advisory capacity on claims matters and technical issues such as: liability determination, investigation, policy interpretation, settlement negotiation, and reserve establishment for Subrogation claims.

Resolves complex claims related issues and/or escalates problems according to company policies.  Ensures that corporate policies, claims standards, and procedures are followed

Maintains effective communication channels with other departments.

Liaises with other claims experts or management on technical and administrative issues.

Attends and participates in legislative/judicial hearings and alternate dispute resolution meetings. Authorizes settlements of claims in accordance with authority limits.

Establishes and maintains productive business relationships with vendors, service providers, and legal firms.

Identifies improvement needs and recommends changes to policies and/or processes to improve business results and maintain competitiveness.

Manages individual claim cases. This includes: investigation, collection, and assessment of information; establishment of reserves; production of claims reports; and determination and negotiation of claim settlements.  This may also include customer and broker contact and consultation with expert adjusters and lawyers.

Audits staff files and provides feedback and/or training as determined by this exercise.

Develops, recommends, and implements management strategies, organizational structure, and process/technology improvement initiatives.



•University degree, CIP or related work experience

•5-7 years related claim work experience.

•Leadership skills including ability to motivate and coach subordinates

•Strong technical skills in commercial liability & property policies, small claims court actions, managing a claims distribution channel.

•Analytical skills to deal with policy, legal and regulatory interpretation and implementation.

•Strong communication and customer service skills including diplomacy and tact.


Please forward resume to [email protected]