Liability Adjuster

May 10, 2022 by  
Filed under Jobs

Comma Recruitment are looking for a talented Liability Adjuster, investigating, negotiating, and settling a variety of CGL and Bodily Injury claims. The adjuster will be responsible for direct file handling and communication with all involved parties

 Role and Responsibilities:

  • Confirm valid coverage
  • Investigate liability, serious injuries & exposure
  • Provide instruction and direction to external vendors i.e.: independent adjusters, legal counsel, engineers
  • Calculate ultimate probable exposure and reserve accordingly
  • Maintain a diary system to monitor files
  • Ensure files are up to date with BI worksheet, case law, medical and liability information
  • Report any serious injuries to Manager
  • Mentor and coach junior adjusters
  • Prepare Major Loss/Reinsurance Reports and participate in Claims Committee process
  • Comply with service standards as outlined in the claims manual
  • Participate actively in settlement initiatives along with both private and mandatory mediations
  • Any other duties as required

Knowledge, Qualifications, Skills:

  • Detail oriented and well-organized individual
  • Strong oral and written communication skills
  • Travel to mediations/pre-trials/trials is required, when not virtual
  • Superb interpersonal skills and leadership qualities/potential
  • Work well individually or as a part of a team
  • Computer literacy with strong working knowledge of Microsoft programs

Education and Experience:

  • CIP designation or working towards obtaining designation
  • Minimum 3-5 years of experience adjusting CGL & BI claims
  • CGL experience including a strong background in coverage (duty to defend vs. indemnify), municipality losses, construction wrap up, product liability, occupier’s liability, and environmental losses is preferable
  • Knowledge of regulatory and contractual obligations, medical terminology, vocational rehabilitation concepts and dispute resolution practice
  • Experience with internal and external audits

We offer a very competitive salary, excellent benefits with vacation and pension plan.

  • Exceptional hands-on training
  • A chance to collaborate with and learn from experts
  • A strong team environment
  • A fun, friendly corporate culture
  • A supportive leadership team committed to your success

Please forward resume to

Commercial Account Manager, Service

April 7, 2022 by  
Filed under Jobs

Comma Recruitment are looking for a commercial account manager / CSR for a leading brokerage, experience supporting commercial brokers and managing / servicing a book of commercial policies.

  • Provide assistance to the Commercial Insurance Broker
  • Service Independent Business Unit accounts as well as writing new business
  • Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
  • Receive and process all incoming Commercial paperwork
  • Assist with quotes to customers, write new business, review existing coverage and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
  • Process of endorsements, invoices, and follow up on payments
  • Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications

We are looking for:

  • High School and/or Post Secondary Education
  • 2+ years commercial insurance experience including property/casualty and automobile preferred
  • RIBO License preferred
  • Strong customer focus;
  • Previous sales experience is an asset;
  • Demonstrated ability to handle multiple priorities successfully;
  • Strong analytical and organizational skills;
  • Excellent verbal and written communication skills.

We offer a wonderful package including very competitive salary, opportunities for growth and professional development, working along side industry experts along with:

  • Commitment to your growth and development
  • Flexibility in how and where you work
  • A competitive compensation package
  • Flexible health and dental benefits package
  • An RRSP with a company matching component

Please forward resume to

RIBO Sales Broker ( Base + Commissions )

April 2, 2022 by  
Filed under Jobs

 Comma Recruitment are looking for a RIBO licensed Sales Broker, responsible for selling personal line insurance products or services through the achievement of opportunity-based sales quotas.

The Sales Specialist will surpass business targets through excellent telephone sales and communications skills. Quality leads will be provided and will need you to reach out to these new and existing clients to promote and sell personal lines home and auto personal lines business. They may also have requested quotes or completed online applications which will need following up and completing./closing.



  • Tailoring interactions by utilizing emerging technology solutions, phone and email
  • Identifying customer needs to build on existing products which includes developing contact plans, introducing new products and services and quoting and marketing personal insurance business.
  • Selling products by establishing contact and developing relationships with prospects, and contacting leads generated.
  • Creating a trusting environment that fosters new sales opportunities and retention of existing business. Building and fostering a network of referrals to create new opportunities for revenue growth.
  • Actively participating within the team unit and independently to continuously contribute to overall business improvement.
  • Providing a professional and friendly experience throughout all contacts with new and existing clients.
  • Utilizing 15+ markets including hard to place and complex/high value
  • Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is met.


  • RIBO license
  • A minimum of two years’ customer sales and service experience, preferably in personal lines, automobile or property insurance.
  • Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
  • Superior time management and organizational skills to handle competing priorities.
  • Intermediate knowledge of Microsoft Office Suite applications.

We provide a great base salary with excellent commissions, bonuses, full benefit package and vacation plan.

Flexible hours and work from home opportunities. On going training, mentoring and professional development, industry education and growth opportunities provided

Please forward resume to   

AB Adjuster, Work from home hybrid

March 1, 2022 by  
Filed under Jobs

AB Adjuster

Comma Recruitment are looking for an AB Adjuster, responsible for providing efficient and prompt investigation, evaluation, negotiation and settlement of a range of small to moderate size and/or moderately complex claims in accordance with corporate guidelines and best practices.

Experience with catastrophic files an asset for the senior roles but not essential for junior and intermediate roles.

We offer ongoing training and support, excellent salary, benefits and vacation, a flexible work from home/office hybrid role.

  • Investigate, appraise/scope, confirm coverage, negotiate settlement and recovery, and conduct reporting and documentation of claims in accordance with established guidelines.
  • Conduct investigations of claims through contact with insurers, claimants, witnesses, other carriers, physicians, contractors, lawyers, etc.
  • Ensure the accurate and efficient payment of claims.
  • Adhere to service standards by communicating effectively with all parties involved.
  • Working knowledge of the company principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses and coverage questions.
  • Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Working knowledge of Microsoft Office.
  • Actively pursuing CIP/FCIP designation an asset.
  • Ability to understand and interpret complex insurance contracts and changes in the interpretation as a result of case or statuary law.
  • Ability to demonstrate patience, empathy and understanding in dealings with customers.
  • Able to plan, organize, and manage multiple demands and changing priorities.
  • Strong analytical, negotiation skills, problem-solving, investigative, and decision-making skills.

Please forward resume to

Claims Examiner  – Toronto

February 28, 2022 by  
Filed under Jobs


  • Working as a Third Party Administrator in the investigation, analysis, and direct oversight of full case load of nationwide first party property, casualty and liability with the opportunity to expand responsibilities into other lines of business including inland Marine.
  • Target identification of subrogation opportunities and lead recovery efforts.
  • Review independent adjuster reports for accuracy, and direct the investigation of your claims.
  • Promptly communicate with Lloyd’s of London brokers and underwriting and claims personnel of other Carrier clients to provide outstanding customer service and results.
  • Promptly communicate with insureds, claimants, retail agents, general agents, independent adjusters and attorneys as necessary. Strategize and take action to obtain best possible results for claims.
  • This position requires a high degree of knowledge with regard to all aspects of first and third party coverage.
  • Must be able to review insurance policy coverage, and prepare reservation of rights or declination letters when appropriate.
  • Be an organized, effective communicator, and possess excellent analytical, writing, negotiation, and follow-up skills


  • Post-secondary education
  • Ability to read, understand, and apply policy terms
  • Minimum of 3-5 years of first-party property and third-party liability adjusting experience
  • Third party adjusting experience an advantage
  • Insurance designations and commitment to ongoing insurance education preferred
  • Exemplary customer service
  • Ability to accurately handle a full case load in a fast paced environment
  • Ability and willingness to commit to extended schedules following significant catastrophic losses
  • Outstanding organizational skills and maintenance of diary system
  • Competence in using MS Word, MS Excel, MS Outlook and the ability to learn new IT applications such as carrier or TPA systems


Please forward resume to

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