Casualty Claims Manager

January 30, 2013 by  
Filed under Jobs

Claims Manager – Casualty – Edmonton  $72,000 – $90,000

Comma Recruitment are looking for a Casualty team leader with 5+ years in Bodily Injury Claims. You will be training, coaching and mentoring a team of adjusters, assisting with complex claims and large losses and appraising staff, monitoring the teams performance and working towards department goals in claim handling, customer service and productivity.

Comma Recruitment are looking for a senior claims adjuster, ideally with management experience and 5 years investigating, negotiating and settling BI/Casualty claims.

Looking for a strong communicator, knowledgeable with policies and procedures, legislation and legal requirements. A talented adjuster that can identify training needs, develop and deliver training material.

A leader that can bring the best out of a talented team of BI / Casualty adjusters and support staff.

Please forward resume to [email protected]

Boiler and Machinery Inspector

January 30, 2013 by  
Filed under Jobs

Boiler and Machinery Inspector

Comma Recruitment are looking for a Boiler and Machinery inspector to work with Claims and Underwriting departments

Knowledge and experience required to inspect Boiler and Pressure Vessels in compliance with Ontario Regulations.   Must have an Ontario Certificate of Competency enabling the individual to complete required Jurisdictional Inspections and issue Certificates of Inspection. Preference will be given to individuals with a National Board Designation.

Responsible for providing technical guidance to underwriters, adjusters, and brokers on risk management and loss prevention pertaining to the operation and maintenance of boiler and pressure vessels.  Conducts inspections and assessments of commercial properties for existing and/or potential mechanical breakdown insurance risks.  Formulates verbal and written recommendations.

Issues Certificates of Inspection for boiler and pressure vessel objects which require them.

Inspection and generating a report that supports the underwriting and pricing of Production Machinery and Consequential Loss

As a representative of the company, provides quality customer service to insured’s and brokers as well as to internal customers such as underwriters, claims adjusters and managers.

Required to attend claims sites and assist in the assessment of the claim and its potential.

Assists in the development and delivery of equipment breakdown training programs relating to loss control and prevention to brokers, underwriters, and insured’s.

Comma Recruitment require a post secondary education, either a degree or college diploma in a related discipline such as Engineering, Physical Science or Loss Prevention

An Ontario Certificate of Competency issued by the TSSA is required.

3 years experience with practical knowledge required to inspect Boiler and Pressure Vessels.

Valid Driver’s License


Please forward resume to [email protected]

Data Processors – Commercial Lines, Toronto

January 23, 2013 by  
Filed under Jobs

Data Processors – Commercial Lines (Full Time Positions)

Comma Recruitment are looking for experienced Data Processors with Commercial Lines experience, advanced typing skills with attention to detail and accuracy, ideally with over 12 months experience working with Commercial Lines products.

Candidates must have a good knowledge of Microsoft Word and Excel with solid IT skills with a general knowledge of Insurance terms, policies and procedures.

Must have the ability to work with minimal supervision in a fast paced environment and show sound decision making when following established policies, procedures and processes.

Candidates must be able to pass Word, Excel and data entry testing and demonstrate prior insurance industry experience.

Please forward resume to [email protected]

Auto Physical Damage Claims Manager

January 18, 2013 by  
Filed under Jobs

Auto PD Claims Manager

Comma Recruitment are looking for a Manager of Auto Physical Damage Claims. Leading a team of Adjusters and Appraisers responsible for ensuring prompt and equitable settlement of Personal Auto Property Damage claims.

The Manager promotes the technical development of their team and seeks to continuously improve the team culture and establish high levels of employee engagement, responsible for the day to day claims coordination of all Auto Physical Damage claims as well as providing sales and underwriting support in the attainment of new business.

Also handling the large national account programs working closely with clients and broker network.


Comma Recruitment are looking for a manager to deliver and exceed on all key performance indicators as it relates to Auto Physical Damage loss development and rental vehicle expenses, claims leakage control and expense management

Training, mentoring and coaching staff to deliver customer service through quality claims handling.

File review and vendor audits, staff appraisals and performance review


At Comma Recruitment we are looking for a talented leader with a comprehensive understanding of Personal Auto Physical damage claims handling and Appraisal acquired through a minimum of five years of progressive experience in the insurance industry.

A Solid understanding of Claims Best Practices and Guidelines with strong leadership skills and the ability to lead a team of technical and skilled employees.

Excellent presentation and negotiating skills.

Strong written and verbal communication skills with the ability to deliver critical feedback.

Min 5 years of recent Auto Physical Damage Claims experience preferred with knowledge and experience with the Appraisal and Image desk

Superior time management and organizational skills

CIP or FCIP designation completed or working towards

University degree or College diploma or equivalent

Please forward resume to [email protected]

Underwriting Director – Ontario

January 18, 2013 by  
Filed under Jobs

Underwriting Director     ( Personal Lines)

Comma Recruitment are looking for a talented Senior Personal Lines Underwriting Manager / Specialist to move into an exciting senior role developing and maintaining an underwriting team to underwrite and service Ontario.


The role entails developing, implementing and maintaining control mechanisms and processes to ensure compliance to external and internal policies and requirements

Developing and maintaining effective broker partnerships in the region and relationship building practices between underwriters and brokers

Providing input to the Ontario region’s strategic and tactical plans and directions

Developing, recommending, implementing and maintaining appropriate underwriting and service  policies, practices and continuous improvement initiatives to allow for ease of doing business

Developing, implementing and maintaining a business plan applicable to the underwriting processes


Comma Recruitment are looking for a high level Personal lines Underwriter with a minimum of 8 years experience in personal lines, including a minimum of 3 years in a senior or specialized  underwriting role

A University degree and/or active participation in CIP courses or equivalence

Ability to identify new ideas, techniques and opportunities for improvement

A strategic leader, experienced within a broker distribution channel and familiar with market conditions

Previous staff management experience including hiring, performance, and salary management

Ability to lead, influence, direct, negotiate and advise others is required

Ability to develop and deliver verbal/written explanations of information to superiors, peers, brokers , and the regions underwriting team in a well thought out, logical and effective manner

Ability to take evaluated risks or initiate actions to capitalize on opportunities

Ability to manage annual expense plan

Ability to travel as required


Please forward resume to [email protected]

Senior Personal Lines Underwriting Specialist – Toronto $65k – $70k

January 16, 2013 by  
Filed under Jobs

Comma Recruitment are looking for a Senior Personal Lines Underwriting Specialist

Over 5 years progressive experience with at least 2+ in a Senior Personal Lines Underwriting role, must have a great knowledge of Underwriting products and guidelines in Personal Lines, experience in Commercial an asset though not essential.

You will be responsible for the planning and supervision of  Corporate Underwriting projects, implementing corporate strategy and business plans.

Responsible for the research and gathering of technical underwriting information internally and externally

Develop new products and enhancing existing ones, prepare, submit & respond to government filings and mandates

Maintaining relations with government regulatory bodies, industry groups and underwriting vendors and communicating relevant information to internal stakeholders

Monitor underwriting operational processes/procedures in order to identify trends that require corporate underwriting action.

Act as the primary resource for gathering technical underwriting information and feedback from cross functional areas.

Provide technical counsel and coverage intent and wording interpretation to Underwriting and Claims operations.

Act as a technical source in identifying opportunities and challenges as well as any relevant changes in the marketplace/competitive environment.

Ongoing review and revision of underwriting rules and guidelines for various lines of business to ensure competitiveness, profitability and ideal risk selection.

Develop technical underwriting training material, programs and deliver training to underwriting personnel as required to effectively implement changes

Acquire and maintain current knowledge of industry trends, developments, regulatory changes to ensure that company, broker and customer needs are met

Responsible for liaising and communicating with cross-functional areas in order to ensure that Underwriting projects and activities are completed effectively

Compile, organize and analyze various reports for the department and management.

Drill down in analysis to understand problem. Recommend changes to improve performance, and assists with communications and implementation.

Special projects and other duties as assigned, Travel outside the office to industry functions, as required.

Maintains contact with cross functional staff and management as well as, external contact with printing firms, industry contacts, and other external vendors


Minimum 5+  years underwriting experience with knowledge of General Insurance and associated terminology is a must.

Experience in an Underwriting Specialist or Management capacity is preferred

Working towards or completion of CIP

Demonstrated ability to understand and interpret insurance contracts and changes in interpretation as a result of case or statutory law

Strong knowledge of technical underwriting methodologies, rating programs, sources for risk information, and system workflows

Strategic mindset coupled with exceptional analytical and communication skills (oral and written) will allow you to influence and engage others

Previous experience in the development of training materials and facilitation of technical (underwriting) training to staff

Able to work well independently, with minimal supervision and as part of a team.

A self starter, detail oriented with strong organizational skills.

Tact, diplomacy, an ability to maintain confidentiality and a professional presentation and demeanor.

Ability to manage multiple and changing priorities within prescribed timelines.

Able to organize, interpret, and apply data/information from a variety of sources.

Ability to identify and understand customer needs, ensuring a high quality of service is provided.

Proven research, analytical and problem-solving skills.

Ability to foster and build effective working relationships with business areas inside and outside the work unit.

Goal and results oriented.

Working knowledge of Policy Management systems, Windows 2008, Microsoft Office 2007


Please forward resume to [email protected]

Bilingual Disability Claims Adjuster : $55 – $70k

January 4, 2013 by  
Filed under Jobs

Comma Recruitment require a Bilingual Disability Claims Adjudicator – Salary range from $55,000 – $70,000 for senior level.

Adjudicate and manage short and long term disability claims. Provide efficient and timely service to all key stakeholders.


Location: Toronto West and Mississauga

Main Accountabilities:

  • Review claim forms, medical reports, investigation reports, contract provisions etc. and determine eligibility of claim
  • Record inbound/outbound communication
  • Provide written and verbal communication to claimants, clients, administrators, doctors, lawyers, other insurers, etc: re: claim inquiries and outcome
  • Review claims with Medical Director and Legal Department as required
  • Assess waiver of premium eligibility
  • Develop and implement return to work strategies
  • Interact and develop good relationship with several stakeholders to facilitate best results



  • 2 – 5 years group claims experience
  • Experience adjusting STD/LTD benefit claims
  • Excellent written and verbal communication skills
  • Bilingualism in French/English is required
  • Excellent customer service
  • Intermediate skills with Word and Excel
  • Ability to multitask in a fast paced, performance driven environment
  • Strong planning and organizing skills, with strong attention to detail
  • Analytical thinker with proven problem solving skills
  • Ability to adapt quickly and comfortably to change
  • Good interpersonal skills
  • Professional telephone etiquette
  • Demonstrates a positive attitude and a desire to succeed
  • Strong team player

Please forward resume to [email protected]

Life Insurance Underwriter – $55,000 – $60,000

January 4, 2013 by  
Filed under Jobs

Life Underwriter


Comma Recruitment are looking for a talented Life Underwriter to asses financial and medical information to minimize risk for life, critical illness and disability business.


  • Underwrite new business using sound underwriting guidelines for morbidity and mortality
  • Document underwriting methodology and processes
  • Communicate with field associates in answering questions, and/or advising unfavourable decisions
  • Coach and mentor underwriting team and act as a technical expert on more difficult underwriting issues

Do you have:


  • Minimum 3+ years in a similar position
  • Knowledge of medical/legal terminology is  required
  • Knowledge of disability, life and critical illness underwriting
  • Working towards or nearing completion of relevant designations ie LOMA, FLMI, or ALU


Please forward resume to [email protected]