Customer Service Incoming Call Centre.         Full training, Full Time $40 – $42k  Salary  Markham

Comma Recruitment are looking for talented communicators with call centre experience to provide customer service and assist members with incoming calls for billing and coverage inquiries.

Full training provided including in-class education, mentoring and on-going on the job training.

Salaried position with base of $40,000 – 44,000 + extensive benefits package and 3 weeks vacation.

Working with multi national company, incoming call centre where service is of paramount importance.

Must be strong communicators, excellent IT skills and a positive attitude.

Reliable people with professional attitude along with the ability to learn and develop whilst providing first class customer service.

Please forward resume to [email protected]   and highlight customer service/call centre experience.

Personal Lines Property Claims Manager – GTA West ( Field Based Position) $80 – $90k + Car

Comma Recruitment are looking for a Property Claims Manager or Field Claims Adjuster with extensive experience handling Personal Lines Property Claims.

The Manager, Property Claims, will motivate, engage, and inspire a unit of Property Field Claim Specialists throughout GTA West to deliver outstanding Customer Service while following defined procedures in accordance with the Ontario Property guidelines.

• Provides operational leadership and direction to a capable team of direct reports who are working in the field on Personal Lines Claims
  • Ensures delivery of optimal individual and unit results
  • Develop staff and their abilities by providing appropriate coaching and feedback in preparation for developmental & career opportunities
  • Recommend, implement and maintain an optimal organization design within the unit, including alignment of roles, accountabilities and authorities and alignment of tasks within the region to deliver on our strategy
  • Actively look for ways to improve customer service, efficiencies, employee satisfaction and cost containment
  • Recommend appropriate level of resources for unit
  • Ensure performance and development plans are in place for all direct report employees
  • Provide ongoing direction to unit to achieve targets
  • Participate in staff appraisals

Comma Recruitment are looking for a Field Adjuster or Personal Lines Manager with 5-7 years Personal Lines Property Claims handling experience, ideally management and/or road adjusting experience
• Demonstrated strong leadership, employee engagement skills required
• Ability to collaborate with peers and influence others
• Ability to problem solve and initiate actions
• Ability to develop direct reports and achieve results
• Focus on leading a team to provide outstanding Customer Service
• Logical and effective communicator, explaining information to superiors, peers and subordinates in a well thought out manner
• Actively enrolled in or completion of CIP designation
• Frequent travel within the territory is required

Please forward resume to [email protected]