Production Underwriter – Property and Casualty, (Broker or MGA experience required)

May 21, 2015 by  
Filed under Jobs

Production Underwriter – Property and Casualty, (Broker or MGA experience required)


Comma Recruitment have an exciting opportunity for an enthusiastic and ambitious individual with a desire to make a significant growth and profit contribution to our Commercial Underwriting Department, excellent base salary with exciting bonus/commission opportunities.

The primary responsibility is to meet or exceed the commercial growth and profit goals for your assigned brokers.


  • Liaise between Company and assigned brokers through face to face by visits, and other mediums of contact to produce and underwrite profitable new Commercial Property /Casualty business within service standards in accordance with company guidelines and within assigned authority.
  • Market our Commercial Insurance products and services to brokers through presentations.
  • Ensure that the renewal underwriters and underwriting assistants issue new business, renewals and endorsements accurately and within service standards with the appropriate wordings, schedules, and certificates attached.
  • Develop and maintain strong broker relationships.
  • Analyze and evaluate results and use individual/collaborative judgment to maintain profit and growth.


Required Experience and Qualifications:

  • 2+ years of experience in commercial Property/Casualty underwriting, intermediate and senior roles available
  • Strong product knowledge, and the ability to make sound underwriting decisions while managing mid-market and/or hard to place risks
  • Process strong oral and written communication skills, superb time management and organizational skills and strong negotiation and sales skills.
  • Ability to work well independently as well as part of a team.
  • Accountability, customer-centric thinking, teamwork and a commitment to excellence.


Please forward resume to [email protected]

Senior BI Adjuster $80,000 – $90,000

May 19, 2015 by  
Filed under Jobs

Senior BI Adjuster

Comma Recruitment are looking for a Senior BI / Casualty Adjuster, responsible for investigating, negotiating and settling serious bodily injury claims.

The adjuster will be responsible for direct file handling and communication with all involved parties.


  • Confirm valid coverage.
  • Fully investigate liability.
  • Fully investigate serious injuries & exposure.
  • Must have significant CGL experience
  • Provide instruction and direction to external vendors i.e.: independent adjusters, legal counsel, engineers.
  • Calculate ultimate probable exposure and reserve accordingly.
  • Properly maintain a diary system to monitor files.
  • Ensure files are up to date with BI worksheet, case law, medical and liability information.
  • Report any serious injuries to Manager.
  • Mentor and coach junior adjusters.
  • Prepare Major Loss/Reinsurance Reports and participate in Claims Committee process.
  • Comply with service standards as outlined in the claims manual.
  • Actively participate in settlement initiatives along with both private and mandatory mediations.




  • 10 + years of experience adjusting BI and CGL claims.
  • Knowledge of regulatory and contractual obligations, medical terminology, vocational rehabilitation concepts and dispute resolution practice.
  • Experience with internal and external audits.
  • Detail oriented and well organized individual.
  • Strong oral and written communication skills.
  • Occasional travel across Ontario/Canada to mediations/pre-trials/trials is required
  • Superb interpersonal skills and leadership qualities/potential.
  • Work well individually or as a part of a team.
  • Computer literacy with working knowledge of Microsoft Office Suite 2000 and/or XP.
  • High School Diploma or equivalent experience, University or College Degree; have or working towards CIP designation.


Please forward resume to [email protected]

Bilingual Property Underwriter

May 14, 2015 by  
Filed under Jobs

Bilingual Property Underwriter (French) – Seasoned, Senior or Intermediate

Comma Recruitment are looking for a seasoned Property Underwriter, the purpose of this position is to provide commercial property underwriting, proper risk classification and compliance to established standards.

Any experience with Boiler/Machinery, Liability, Auto a real asset.

This role would suit a mature candidate with an interest in working for a non-profit organization, a focus on customer service and satisfaction rather than target driven.

We offer a full time role, salary and superb working environment, excellent benefits and an amazing work/life balance.


  • A minimum of 5 years underwriting experience
  • Must be fluently bilingual in both French and English
  • College or university degree or equivalent work experience
  • Excellent written and verbal communication skills
  • Working towards, or have attained, the CIP designation
  • Ability to collaborate with peers and subordinates to reach goals as well as the ability to work well independently


Please forward resume to [email protected]

Intermediate Property Adjuster – Toronto

May 14, 2015 by  
Filed under Jobs

Intermediate Property Adjuster

Comma Recruitment are looking for a Property Adjuster with 1+ years experience handling Property Claims, an intermediate adjuster or a bright Junior with over 12 months property claims handling experience

The Adjuster is responsible for providing efficient and prompt investigation, evaluation, negotiation, and settlement of moderate size and/or moderately complex claims in accordance with corporate guidelines and best practices

  • Investigate, appraise/scope, confirm coverage, negotiate settlement and recovery, and conduct reporting and documentation of claims of moderate size and/or moderate complexity in accordance with established guidelines.
  • Ensure the accurate and efficient payment of claims.
  • Prepare summaries and files for litigation, mediation/arbitration, and multidisciplinary assessments.
  • Adhere to service standards by communicating effectively with all parties involved.
  • Develop relationships with other departments such as underwriting in order to meet business goals.
  • Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies.
  • Work collaboratively with Supervisors and/or Managers on special projects and assignments when required.



  • Post-secondary education and / or equivalent on the job experience
  • Minimum 1-3 years Claims adjusting experience.
  • Working knowledge of the company principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses and coverage questions.
  • Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Working knowledge of Microsoft Office.
  • Actively pursuing CIP designation an asset.
  • Ability to understand and interpret complex insurance contracts and changes in the interpretation as a result of case or statuary law.
  • Ability to demonstrate patience, empathy and understanding in dealings with customers.
  • Ability to plan, organize, and manage multiple demands and changing priorities.
  • Strong analytical, problem-solving skills, investigative, and decision-making skills.
  • Demonstrated negotiation skills.
  • Ability to provide prompt, efficient, and courteous service to all parties involved.
  • Ability to assess liability and understand case law developments in the jurisdiction.
  • Demonstrated report-writing skills, including an orientation toward detail and precision.
  • Demonstrated ability to work well as a team player or independent contributor; Self-motivated.
  • Excellent communication (both oral and written) skills to explain processes and terms.

 Please forward resume to [email protected]

Complex Group Claims Specialist

May 11, 2015 by  
Filed under Jobs

Complex Group Claims Specialist

Reporting to: Director, Operations

Comma Recruitment are looking for a Claims Specialist to manage complex disability claims in a pro-active manner with the goal of achieving a level of functional improvement that supports the earliest possible return to employability.

This involves working directly with a claimant as well as their employer, physician and treatment providers to achieve the required level of functional improvement to support the employability goal. A Rehabilitation Consultant assesses the vocational, educational and rehabilitative needs of claimants who are disabled in order to understand the functional impact of the diagnosis.

The Claims Specialist then develops, implements and progresses approved rehabilitation service delivery plans based on claimant needs and contractual provisions. Also, they research and secure external treatment providers if needed to achieve functional improvement towards the employability goal.


  • Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers.
  • Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work.
  • Provide counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.)
  • Maintain follow up contact with a claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period.
  • Manage return to employability expectations with employees, employers and care providers
  • Prepare written reports detailing findings and recommendations.
  • Track rehabilitation activities and document case files electronically.


As an integral member of the Group Disability Claims, the Claims Specialist works closely with the Sr. Disability Claim Case Managers to ensure that opportunities for non-litigated settlements are appropriately identified and move through the process in a timely way and in a qualitative manner until case is resolved by either offer not being made, offer made but not accepted and/or approved or offer accepted with plan sponsor approval.

Additional Role Specific Accountabilities:

  • Complete, print, and send settlement offers, includes choosing appropriate accompanying documents based on type of case;
  • Communicate with plan sponsors, plan members, lawyers, physicians and other departments by electronic mail, telephone, and written correspondence;
  • Update information on imaging and other computer systems, including databases;
  • Ensure any impact of procedural changes is resolved to ensure successful transition to new processes;
  • Document and maintain training modules, tools and materials;
  • Provide technical assistance for internal inquiries;
  • Conduct audits on a monthly basis relevant to potential rehabilitation and settlement cases



  • Excellent communication skills;
  • Strong analytical skills, excellent problem solving ability, can work in a very organized manner handling multiple tasks and prioritizing work with a minimum of supervision;
  • Must have a positive attitude, a commitment to quality service and be able to cope with the demands of the role, including tight deadlines and high work volumes;
  • Strong PC and keyboarding skills;
  • Attention to detail is important;
  • Adaptability and flexibility are key to success in this role;
  • Strong team player;
  • Business and professional integrity and ethics;
  • Committed to learning and continuous improvement;
  • Solid relevant product knowledge
  • A degree in a discipline related to vocational rehabilitation counseling, with experience in health or social sciences preferred.
  • 5-7 years group claims/rehab experience preferred.

We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.

Please forward resume to [email protected]

Junior Bilingual Claims Adjusters – Full Time with Full Training Provided

May 9, 2015 by  
Filed under Jobs

Junior Bilingual Claims Adjusters – Full Time Role with Full Training Provided

Comma Recruitment are looking for bright and talented bilingual candidates with insurance industry experience to train and develop into Claims Adjusters and Adjudicators.

We provide full time, salaried position, full on the job and in class training and the opportunity to develop into a claims adjuster, working for a multi national insurance and benefits company.

Working in a team environment you will utilize your strong verbal and written communication skills in both French and English, interacting with clients, claimants, and all relevant stakeholders.


  1. Experience in insurance industry an asset, especially in a claims environment.
  2. Must possess excellent customer service skills, be team oriented and cooperative with co-workers, consultants and departments
  3. Bilingual fluency is required (English/French)
  4. Excellent analytical and letter writing skills, with attention to detail and accuracy
  5. Ability to prioritize, multi-task and adapt well to change in a busy office environment
  6. Ability to work well under pressure, meet deadlines and adhere to departmental standards.
  7. As a self-directed individual, demonstrated good judgment with the ability to initiate and accomplish tasks expediently and with minimum supervision.

Please forward resume to [email protected]