Project Coordinator– Contract, Toronto ($30 – $35 hour, opportunity to go full time)

Project Coordinator– Contract, Toronto ($30 – $35 hour, opportunity to go full time)

 

Great opportunity for a Project Manager with a finance background or Analyst experience to work with a team of PM’s coordinating, analysing and reporting on various projects.

 

Liaising with senior management and Project Managers, reviewing data, organizing PM’s and working closely with the managers to ensure completion on time and within budget.

Must have Project Coordinator experience, Analyst or Project Manager background (ideally 2+ years) with excellent Excel skills along with Powerpoint. Providing analysis, reports and presentations.

Manage projects financials, organise meetings and monitor and coordinate projects, schedule and review project milestones and develop and track project KPI and present findings to facilitate decisions and change.

A great communicator and team player, works in a fast paced environment with the ability to multi task, experience within a large organisation where multiple projects run concurrently will be preferred.

Please forward resume to [email protected]

Commercial Lines Manager – London

Commercial Lines Manager – London

Manage a team of Commercial Lines Underwriters, grow and develop a profitable portfolio by adhering to Underwriting guidelines and corporate standards and manage the teams sales activities.

 

1. Organize financial, material and human resources to obtain regional business strategies execution.

2. Ensure profitability by participating in objectives included in regional business plan and by establishing area objectives.

3. Manage pricing policies with various stakeholders (regions, business units, etc.) to ensure appropriate application.

4. Promote products and services to brokers through visits.

5. Collaborate in productivity improvement and quality enhancement of broker services by participating in their work.

6. Participate in special projects or in committees on commercial lines products and standards.

 

Qualifications

University degree or equivalent work experience

Specialized insurance studies such as completion of CIP or FCIP programs

Minimum 5 years prior experience in commercial lines at a senior level with sound technical knowledge.

Previous supervisory experience would be an asset.

Must be able to monitor competitive practices, business trends, or other developments impacting on business results and recommend changes in corporate practices, market direction, coverage, etc

Leadership ability to influence and motivate people and facilitate change. Ability to set clear objectives and monitor the progress of multiple projects against deadlines.

 

Effective communication skills to develop and foster favorable business relationships, conduct presentations in formal settings, and resolve conflicts.

A valid driver’s license and a good driving record in order to travel to broker offices and events as required.

 

Please forward resume to [email protected]

Manager – Property Claims Specialists $78,000 – $85,000 + 10% bonus – GTA EAST

Claims Manager – Property Claim Specialists – GTA EAST

Managing and controlling the operations of a team of Property Claims Specialists.

Provides leadership to ensure efficient and effective work processes and to meet corporate objectives, quality service, and continuous improvement.  Directs resources within budget allocation and ensures adherence to corporate policies and standards.

 

Responsibilities

Manages the operations of the Property Claims Specialists to achieve key business goals.  Monitors and participates in Specialists’ activities and reports on progress.  Provides leadership to the team including communicating corporate philosophy, vision, and values.

Proactively manages National/ Regional Initiatives and results to achieve business goals

Acts in a consultative and advisory capacity on claims matters and technical issues.   Resolves complex claims related issues and/or escalates problems according to company policies.

Attends and participates in legislative/judicial hearings and alternate dispute resolution meetings.  Authorizes settlements of claims in accordance with authority limits.

Establishes and maintains productive business relationships with vendors, service providers.

Identifies improvement needs to policies and/or processes to improve business results, vendor issues, vendor best practices working closely with the Property COE and Rely Manager

Participates in the development and implementation of business plans.  Develops, recommends, and implements management strategies, organizational structure, and process/technology improvement

 

Qualifications

University degree/college diploma including business experience.

Licensed to operate a motor vehicle (good driving record).

Seven years claims handling experience preferred.

Three years experience at supervisory level or equivalent experience.

Actively pursuing a CIP designation.

Strong communication and customer service skills including diplomacy and tact

Strong Organization and analytical skills

Drives Results

Please forward resume to [email protected]

Payroll and Benefits Administrator – Richmond Hill $55,000 – $65,000

Payroll and Benefits Administrator – Richmond Hill  $55,000 – $65,000

Maintain and administer employee payroll, pension and benefits for a leading Richmond Hill company with 400 employees.

Fantastic growth, promotion and development opportunities, full benefits and vacation package, excellent salary and working conditions

JOB RESPONSIBILITIES:

• Process hourly/salaried payroll on a weekly/semi-monthly basis accurately and on time while adhering to provincial and federal requirements
• Enroll and maintain employee data in the HRIS and payroll systems.  Update HRIS and payroll systems with changes to provincial rates provided by Workers Compensation Boards and taxable benefits
• Update and support the time and attendance system
• Work with Finance to reconcile general ledger, complete journal entries, and investigate variances in payroll amounts
• Maintain accurate records of payments to differing governing bodies that are made through payroll (ie. CPP, EI, QPIP etc)
• Support supervisors and managers by providing assistance with the time and attendance system and creating ad hoc reports
• Enroll all employees in to the benefit plan; maintain employee information by ensuring all data is up to date
• Responsible for month-end remittances (including payments to Group Benefit Plan, DB and DC pensions)
• Responsible for yearend processes, including T4 preparation and distribution and WSIB reconciliation
• Enter and maintain employee data for Defined-Benefit and Defined-Contribution pension members in the Trustee’s database
• Liaise and coordinate with the Actuary and Trustee to ensure accurate and timely pension payments and ensuring compliance with the ITA, Pension Benefits Act, and FSCO Regulations
• Ensure the submission of PAR’s to the CRA on a quarterly basis
• Participate in internal and external payroll, benefit and pension audits
• Communicate with all levels of staff regarding new hires, terminations, and staff changes
• Distribution of various information to employees via announcements, memos, pay stubs
• Liaise with third party consultants and VCOA regarding expatriate assignments
• Counsel employees on matters pertaining to pay related policies and benefits, or direct to HR Manager
• Complete special projects as assigned by HR Manager

 

EDUCATION AND SKILL REQUIREMENT:

• 4 -8 years of experience in payroll and benefits administration
• Post-secondary education in Human Resources or similar field, or relevant work experience
• Preferably enrolled in, or completion of Payroll Compliance Practitioner (PCP) certification program
• Thorough knowledge and understanding of provincial and federal legislation
• A strong customer-focused orientation with a “we can help” teamwork style
• Ability to build and foster effective customer relationships
• Demonstrated conceptual, analytical and problem-solving skills with the proven ability to juggle and reprioritize based on business demands and priorities. Demonstrated experience to work in a fast-paced environment
• Effective oral, written communication and presentation skills
• Evidence of the practice of a high level of confidentiality

Excellent computer skills in a Microsoft Windows environment. HRIS experience preferred, experience with ADP system an advantage

Please forward resume to [email protected]

Claims Technical Trainer

Technical Trainer

Developing and delivering claims training nationally, you’ll be responsible for working with the Training Director, Quality team & Senior claim Leaders to set the technical claims training strategy.

• Responsible for working with Training Director to develop and deliver technical claims training.

• Assists with the technical training strategy through the design, development and delivery of training courses, Updates existing course materials with respect to legislative or best practice changes, Improve/modify existing courses, Test and design student labs/exercises and case studies and design testing modules for courses

• Maintains external and internal contacts, stays abreast of legislation, and industry developments to update and meet ongoing training requirements

• Assists in executing a National training plan for claims in collaboration with the Director of Training to include: Determine curriculum for technical training, Develop courses where appropriate or source external providers , Determine the effectiveness of training programs

• Work with the Quality team and Director of Training to introduce Best Practices and Guidelines for new acquisitions through training.

• In collaboration with the training team assists in developing a training course for new staff on Claims Guidelines

• Provide technical direction by challenging, supporting and providing guidance to less qualified/experienced colleagues to ensure we are delivering market-leading claims service

• Responsible for working with the Quality team to identify training requirements and provides insights on best delivery methods

REQUIREMENTS

• Knowledge of the Canadian and US Legal system including the latest developments

• Expertise in handling all lines of claims

• Expert knowledge of Claims Guidelines

• CIP with 10 years experience handling claims

• Expert relationship skills demonstrated through verbal and written communication

• Ability to be creative, flexible in solving problems

• Strong organizational ability

• Strong presentation skills

• Willingness to travel

• Ability to work independently

PLEASE FORWARD RESUME TO [email protected]

Commercial Lines – Production Underwriter $70 – $75k + 10-20% bonus, Car + Gas Card

The primary responsibility of a Commercial Lines Production Underwriter is to meet or exceed the commercial growth and profit goals for your assigned brokers.

 

Responsibilities:

 

• Liaise between Company and assigned brokers through face to face by visits at least 2 days a week, and other mediums of contact to produce and underwrite profitable new Commercial Property /Casualty business within service standards in accordance with company guidelines and within assigned authority.

 

• Market our Commercial Insurance products and services to brokers through presentations.

 

• Ensure that the renewal underwriters and underwriting assistants issue new business, renewals and endorsements accurately and within service standards with the appropriate wordings, schedules, and certificates attached.

 

• Develop and maintain strong broker relationships.

 

• Analyze and evaluate results and use individual/collaborative judgment to maintain profit and growth.

 

• Communicate results, outstanding issues, opportunities to Director of Commercial Insurance.

 

• Record underwriting information for the purpose of evaluation, assessment, and profitability.

 

• Negotiate Facultative Reinsurance and process as required, within assigned authority and maintain facultative closings and certificates.

 

• Assist with training and coaching of other staff as required.

 

• Additional duties as assigned by the Director of Commercial Insurance.

 

Required Experience and Qualifications:

 

• 8+ years of experience in commercial Property/Casualty underwriting including senior-level experience in this area.

 

• Strong product knowledge, and the ability to make sound underwriting decisions while managing mid-market, complicated accounts.

 

• Process strong oral and written communication skills, superb time management and organizational skills and strong negotiation and sales skills.

 

• Ability to work well independently as well as part of a team.

 

• Valid driver’s license. Ability to travel overnight.

 

• Accountability, customer-centric thinking, teamwork and a commitment to excellence.

This is an exciting opportunity for an enthusiastic and ambitious individual with a desire to make a significant growth and profit contribution to our Commercial Property Department

Please forward resume to [email protected]

 

 

 

 

Special Investigation Unit Adjuster

Special Investigations Unit Adjuster

Special Investigations Unit specialist required, looking for a strong adjusting background, ideally 5+ years progressive experience in P&C claims handling moderate to complex files, preferably handling fraudulent AB and/or BI claims

Experience within an SIU department or extensive experience with fraudulent files, a strong investigation experience preferred.

Great opportunity for a talented adjuster, please forward resume to [email protected] and highlight fraud, SIU and claims adjusting experience

Salary negotiable depending upon SIU experience, location is also flexible, can be based in any of the following locations Head Office Toronto, North GTA, Markham or Mississauga.

Manager – Claims Business Performance

Manager – Claims Business Performance

Position Overview

In this role, you will be reporting into the Director of Claims Business Performance, and working closely with the VP Claims (Direct).

This job combines the responsibilities of leading a claims reporting and analytics team, driving the IT delivery of claims systems enhancement and continuously improving the operational effectiveness and efficiency of the claims operations nationally.

 

You will oversee the production of standard and ad hoc operational reports and analyses, providing insight and commentary to enable informed business decisions to be made. You will work closely and collaboratively with the Claims Business Performance team in the broker business to establish and define consistent operational metrics and claims reports. You will build key stakeholder relationships within the claims matrix structure and cross-functionally and work with stakeholders to identify and agree their information requirements, designing and in some cases producing the associated business information reports. This involves analysing a broad range of different, and in some cases complex, internal data to produce such reports.

 

You will work closely with the IT department from a business intelligence, application development

and enterprise architecture perspective to fulfill ad hoc requests as well as claims system

enhancements; you will be responsible for working with IT on the day-to-day prioritization of claims

MI and IT requests. You will manage a team of three direct reports but will have overall accountability for meeting the expectations of stakeholders.

 

Your key contributions are to oversee and/or produce QBR’s, Dashboards, Operational Planning,

and other reports as they evolve, identify trends, gain insight and drive actions to improve financial results as well as the end to end customer experience and supporting business processes.

Key areas of this role:

• Lead the management and improvement of Claims management reporting, trending and analysis for relevant stakeholders and in appropriate formats to support and inform business activities and decisions

•Lead and deliver accurate, timely, insightful and focussed business information and reports including standard and ad hoc analyses and reports

•Provide insight and critical thinking on trends by developing and documenting a complete and robust story behind the numbers

•Proactive ongoing monitoring, review and reporting of key metric performance/ trends (i.e. weather and large losses)

•Enhance reporting where appropriate – balancing benefits with effort required

•Manage and delegate the reporting and analysis amongst the team effectively, matching skill set with developmental goals, deadlines and workload

•Ongoing liaison with the MI team to drive delivery of requests on time and to meet business needs

•Maintain the quality of data integrity

•Collaborate with the Claims Business Performance Broker team to raise standards and expertise and help to drive consistent reporting across both Direct and Broker businesses

•Annually lead the development of the Claims Operational plan

•Identify, develop and implement new and/or better processes to improve the operational effectiveness and efficiency of Claims by leading the effective development, implementation and prioritization of Lean and other strategic projects and initiatives

•Drive the delivery of claims system enhancements (IT Delivery) by working with the claims business and with IT to capture business needs, prioritize same and monitor status of implementation

•Participate in regular corporate wide prioritization meetings

•Meet or exceed Operating and financial targets with particular focus on LAE, loss development, divisional expenses, claims initiative benefits, leakage, productivity, and large losses

•Monitor trends and work with stakeholders to identify key drivers and remedial actions required

•Develop the CBP (Direct) team with the appropriate skill set and engagement to support the business

•Maintain effective relationships throughout the Direct and Broker business organizations, working closely with the VP Claims (Direct), the regional Claims directors/managers, the CBP (Broker) team, the director of Governance/Claims Technical and Claims shared services, IT, Finance, underwriting and actuarial departments

•Ensure governance and control measures are embedded and working effectively

 

Requirements:

Must Have:

University degree (ideally in a Financial Discipline)

Strong leadership skills with 5+ yrs. Experience in a management / leadership role

Strong analytical and problem solving skills, financial and business acumen

Excellent stakeholder management and relationship skills

Experience at reporting to stakeholders across various functional areas and levels of seniority

Track record of delivering quality results within tight timelines and providing excellent service

Proactive and self-starter (leads initiatives, not just participating member)

Advanced written and verbal communication skills, fosters open communication

Sound judgement

Technology:  Intermediate Excel, Intermediate powerpoint

 

Preference given to candidates with:

Accounting designation (CA, CMA, CGA)

CIP / FCIP designation

Property & Casualty Insurance industry experience in claims, underwriting or finance

Understanding of key claims and/or underwriting metrics and levers used to manage a property and casualty portfolio

Experience analysing and improving processes using a relevant methodology (i.e. Lean, Six Sigma)

Please forward resume to [email protected]

Senior Analyst, Claims Business Performance

Sr. Analyst, Claims Business Performance   

You will work closely with the IT department from a business intelligence, application development

and enterprise architecture perspective to fulfill ad hoc requests as well as claims system

enhancements; you will be responsible for working with IT on the day-to-day prioritization of claims

MI and IT requests.

• Improve Claims management reporting, trending and analysis for relevant stakeholders and in appropriate formats to support and inform business activities and decisions

•Deliver accurate, timely, insightful and focussed business information and reports including standard and ad hoc analyses and reports

•Provide insight and critical thinking on trends by developing and documenting a complete and robust story behind the numbers

•Proactive ongoing monitoring, review and reporting of key metric performance/ trends (i.e. weather and large losses)

•Enhance reporting where appropriate – balancing benefits with effort required

•Maintain the quality of data integrity

•Collaborate with the Claims Business Performance Broker team to raise standards and expertise and help to drive consistent reporting across both Direct and Broker businesses

•Assist in the development of the Claims Operational plan

•Identify, develop and implement new and/or better processes to improve the operational effectiveness and efficiency of Claims assisting the effective development, implementation and prioritization of Lean and other strategic projects and initiatives

•Drive the delivery of claims system enhancements (IT Delivery) by working with the claims business and with IT to capture business needs, prioritize same and monitor status of implementation

•Help meet or exceed Operating and financial targets with particular focus on LAE, loss development, divisional expenses, claims initiative benefits, leakage, productivity, and large losses

•Monitor trends and work with stakeholders to identify key drivers and remedial actions required

 

 

Requirements

University degree, preference given to degrees in a business, math or engineering discipline

3-5 years of work experience in an office environment

Data analysis and data manipulation experience

Strong problem solver / analytical mind

Detail oriented but can also see the big picture and identify trends and insights

Customer focussed

Good business acumen

Highly motivated, proactive and self starter

Can work independently or as part of a team

Good at managing competing priorities and ad hoc requests

Strong communication and relationship skills (verbal and written)

Organized

Time management skills

Technology:  Advanced excel skills (incl. VBA programming, macros, pivot tables, etc.), intermediate powerpoint

 

Preference for those with:

Financial analysis experience

CIP / FCIP designation

Property & Casualty Insurance industry experience in claims, underwriting or finance

Understanding of key claims and/or underwriting metrics and levers used to manage a property and casualty portfolio

 

Please forward resume to [email protected]

Manager – Commercial Lines Underwriting – GTA East

Manager Commercial Lines Underwriting   – GTA East

Looking for a talented Underwriter with 5 years of commercial lines risk assessment and some experience in a management or senior technical capacity.

Direct the branch’s Commercial Lines Underwriting function, ensure adherence to underwriting standards and manage the teams activities with regards to building a portfolio of business.

 

• Manage pricing policies with various stakeholders (regions,  business units, etc.) to ensure appropriate application.

 

• Promote products and services to brokers through visits.

 

• Collaborate in productivity improvement and quality enhancement of broker services by participating in their work.

 

• Participate in special projects or in committees on commercial lines products and standards.

• Organize financial, material and human resources to obtain regional business strategies execution.

 

• Ensure profitability by participating in objectives included in regional business plan and by establishing area objectives.

 

Qualifications

University degree or equivalent work experience

CIP or  FCIP completion

5 years of commercial lines risk assessment and experience in a management or senior technical  capacity.

Must be able to monitor competitive practices, business trends, or other developments impacting on business results and recommend changes in corporate practices, market direction, coverage, etc

Leadership ability to influence and motivate people and facilitate change. Ability to set clear objectives and monitor the progress of multiple  projects against deadlines.

Effective communication skills to develop and foster favorable business relationships, conduct presentations in formal settings, and resolve conflicts.

Please forward resume to [email protected]

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