Senior Analyst, Claims Business Performance

Sr. Analyst, Claims Business Performance   

You will work closely with the IT department from a business intelligence, application development

and enterprise architecture perspective to fulfill ad hoc requests as well as claims system

enhancements; you will be responsible for working with IT on the day-to-day prioritization of claims

MI and IT requests.

• Improve Claims management reporting, trending and analysis for relevant stakeholders and in appropriate formats to support and inform business activities and decisions

•Deliver accurate, timely, insightful and focussed business information and reports including standard and ad hoc analyses and reports

•Provide insight and critical thinking on trends by developing and documenting a complete and robust story behind the numbers

•Proactive ongoing monitoring, review and reporting of key metric performance/ trends (i.e. weather and large losses)

•Enhance reporting where appropriate – balancing benefits with effort required

•Maintain the quality of data integrity

•Collaborate with the Claims Business Performance Broker team to raise standards and expertise and help to drive consistent reporting across both Direct and Broker businesses

•Assist in the development of the Claims Operational plan

•Identify, develop and implement new and/or better processes to improve the operational effectiveness and efficiency of Claims assisting the effective development, implementation and prioritization of Lean and other strategic projects and initiatives

•Drive the delivery of claims system enhancements (IT Delivery) by working with the claims business and with IT to capture business needs, prioritize same and monitor status of implementation

•Help meet or exceed Operating and financial targets with particular focus on LAE, loss development, divisional expenses, claims initiative benefits, leakage, productivity, and large losses

•Monitor trends and work with stakeholders to identify key drivers and remedial actions required

 

 

Requirements

University degree, preference given to degrees in a business, math or engineering discipline

3-5 years of work experience in an office environment

Data analysis and data manipulation experience

Strong problem solver / analytical mind

Detail oriented but can also see the big picture and identify trends and insights

Customer focussed

Good business acumen

Highly motivated, proactive and self starter

Can work independently or as part of a team

Good at managing competing priorities and ad hoc requests

Strong communication and relationship skills (verbal and written)

Organized

Time management skills

Technology:  Advanced excel skills (incl. VBA programming, macros, pivot tables, etc.), intermediate powerpoint

 

Preference for those with:

Financial analysis experience

CIP / FCIP designation

Property & Casualty Insurance industry experience in claims, underwriting or finance

Understanding of key claims and/or underwriting metrics and levers used to manage a property and casualty portfolio

 

Please forward resume to [email protected]