Senior Commercial Production Underwriter

Senior Commercial Underwriter – Production ( Two Roles – GTA and Ottawa)

 

Comma Recruitment have an exciting opportunity for an enthusiastic and ambitious individual with a desire to make a significant growth and profit contribution to our Commercial Underwriting Department

The primary responsibility is to meet or exceed the commercial growth and profit goals for your assigned brokers.

Responsibilities:

• Liaise between Company and assigned brokers through face to face by visits, and other mediums of contact to produce and underwrite profitable new Commercial Property /Casualty business within service standards in accordance with company guidelines and within assigned authority.
• Market our Commercial Insurance products and services to brokers through presentations.
• Ensure that the renewal underwriters and underwriting assistants issue new business, renewals and endorsements accurately and within service standards with the appropriate wordings, schedules, and certificates attached.
• Develop and maintain strong broker relationships.
• Analyze and evaluate results and use individual/collaborative judgment to maintain profit and growth.
• Communicate results, outstanding issues, opportunities to Director of Commercial Insurance.
• Record underwriting information for the purpose of evaluation, assessment, and profitability.
• Negotiate Facultative Reinsurance and process as required, within assigned authority and maintain facultative closings and certificates.
• Assist with training and coaching of other staff as required.
• Additional duties as assigned by the Director of Commercial Insurance.

Excellent Salary, $70,000 – $80,000 + 30% Bonus, Car + Vacation and Benefits

Required Experience and Qualifications:

• 8+ years of experience in commercial Property/Casualty underwriting including senior level experience in this area.
• Strong product knowledge, and the ability to make sound underwriting decisions while managing mid-market, complicated accounts.
• Process strong oral and written communication skills, superb time management and organizational skills and strong negotiation and sales skills.
• Ability to work well independently as well as part of a team.
• Valid driver’s license.
• Accountability, customer-centric thinking, teamwork and a commitment to excellence.

Please forward resume to [email protected]

Property Claims – Senior Technical manager – GTA – $90,000 – $100,000

Property Claims  – Senior Claims Manager – Can work from any of our GTA offices

Comma Recruitment are looking for a Senior Property Claims Manager to move up to a Claims Technical Director role leading a team of Unit Managers and Claims Managers

You will responsible for leading subrogation and property technical consultant teams. Create a vision for the teams and engage employees in the outcome. Motivate staff to achieve defined objectives, continuously keeping them informed of goals, changes in direction, action plans and results.

Develop succession planning for all key positions and actively manage/develop talent within the teams. Identify team shortfalls and create action plans around same. Leverage employee strengths and create an environment for employee growth.

Provide support and guidance to the Property Center of Excellence to ensure effective management and control over claims fundamentals in personal and commercial lines. Key areas of focus are reserve management, quality review program, large loss management, claims handling policies and procedures and the identification of training opportunities.

Monitor key performance indicator trends for Property COE and the Subrogation teams and identify gaps, implement action plans to achieve objectives. Complete financial analysis and liaise with other teams such as Finance and Actuarial to assist with monthly analysis of results.

Ensure effective implementation of and compliance with all company policies and procedures and develop strategies and systems to ensure consistency.

Effectively manage the teams’ operating budgets.

Qualifications

•          Bachelor Degree or College Diploma

•          Certified Insurance Professional (CIP) / FCIP

•          10 years of progressive claims and management experience

•          Excellent communication and interpersonal skills

•          Proven leadership skills

•          Computer literate.  Strong Word, Excel and other software knowledge

Please forward resume to [email protected]

Sales Director, Life Insurance – MGA Market

Regional Director, Life Insurance, Sales – MGA Marketing  

Comma Recruitment are looking for a Regional Sales Director to manage the Sales distribution by enhancing sales and developing and implementing the MGA distribution system for a specific territory, GTA based

The Regional Sales Director is also responsible for promoting, training and increasing the territory, the sales of life products through broker distribution channels.

 

Key Activities: 

• Recruiting and supporting MGA’s by expanding the company’s businesses by identifying, contacting and negotiating contracts with potential MGA’s, as per the company’s corporate image and requirements.

 

• Promoting within the industry by participate in different life insurance industry activities either as a speaker or a participant in order to represent and promote the company and its products.  Taking part in various industry committees in order to represent the company.

 

• Ensuring that compliance policies related to agent contracting, sales process and service to client is observed throughout the different levels of distribution.

 

• Participating in different meetings with other departments (Customer service, Underwriting, Marketing, Contracting) in the company in order to solve problems and propose solutions in order to assure a great quality of service to the brokers.

 

 

Knowledge, Qualifications, Skills:

• Living Benefits (DI, CI) insurance and financial services sales experience, background in management of field force and training
• Excellent  nterpersonal communication skills, great aptitude and flexibility when negotiating with people or motivating.
• Must have great autonomy and a strong ability to organize own work.
• Planning and results-oriented – must be able to achieve set goals without direct supervision.
• Demonstrated leadership in the capacity to convince MGA’s and advisors to join the company and their advisors to sell our products and the same ability in working with colleagues in Head Office in order to get maximum of cooperation.
• Available to travel throughout Ontario and Western Provinces
• Excellent computer knowledge and the ability to use and manipulate different tools and software required by this job (Excel, Word, PowerPoint, Life Guide and company software, lap top computer, projector, cell phone, scanner, fax machine, etc).
• Demonstrated capacity for strategic thinking, long-range vision and the ability to lead through empowering direct/indirect reports.
• Proven ability to work under pressure and meet sales targets.
• Team player with the ability to self-motivate and motivate/coach others.
• Ability to make sound decisions balancing the Company’s strategic direction with the field force priorities and objectives.
• Self-motivated to continually broaden professional knowledge, attending industry and financial services      seminars/events/functions.

 

Education and Experience:

• University Degree is preferred.
• Must be licensed as a life underwriter and preferably as a financial planner.
• Must have a minimum of 10 years’ experience as an advisor, branch manager, wholesaler, trainer, or regional director in the life insurance or financial services industry.
• Leadership experience is a must.

 

Please forward resume to [email protected]

Property Claims Manager – Toronto

Property Claims Manager – Toronto

Comma Recruitment are looking for an experienced and talented Property Claims Manager to manage and co-ordinate internal, external and independent claims adjusters’ claims processing activities in order to meet profitability objectives, turnaround time and customer satisfaction.

You will be responsible for organizing, plan and supervise your team, optimizing use of staff, financial and material resources, while encouraging teamwork and providing guidance for technical training

•Achieve corporate objectives by measuring the team’s performance, ensuring the quality of the claims handling process; and adhere to standards, procedures and productivity levels required

•Make decisions for the Claims department regarding claims handling and payment

•Assist with preparing the budget and provide follow-ups, updates and reports for management

•Assist in improving operational processes

 

Comma Recruitment are looking for a Senior Adjuster with management/ team leader experience

•College / University degree

•Chartered Insurance Professional (CIP) designation an asset

•3 to 5 years property claims experience, ideally senior level claims expertise

•Leadership, analytical, planning and organizational skills

•Strong communication skills and ability to adapt easily to change

 

Please forward resume to [email protected]

 

Bilingual Claims Case Manager / Adjuster

Bilingual Claims Case Manager / Adjuster

Comma Recruitment require a Bilingual Disability Claims Adjudicator – Adjudicate and manage short and long term disability claims.

Location: Toronto West and Mississauga

Main Accountabilities:

• Review claim forms, medical reports, investigation reports, contract provisions etc. and determine eligibility of claim
• Record inbound/outbound communication
• Provide written and verbal communication to claimants, clients, administrators, doctors, lawyers, other insurers, etc: re: claim inquiries and outcome
• Review claims with Medical Director and Legal Department as required
• Assess waiver of premium eligibility
• Develop and implement return to work strategies
• Interact and develop good relationship with several stakeholders to facilitate best results

Competencies:

• Min 1 year group claims experience
• Experience adjusting STD/LTD benefit claims
• Excellent written and verbal communication skills
• Bilingualism in French/English is required
• Excellent customer service
• Intermediate skills with Word and Excel
• Ability to multitask in a fast paced, performance driven environment
• Strong planning and organizing skills, with strong attention to detail
• Analytical thinker with proven problem solving skills
• Ability to adapt quickly and comfortably to change
• Good interpersonal skills
• Professional telephone etiquette
• Demonstrates a positive attitude and a desire to succeed
• Strong team player

Please forward resume to [email protected]

Personal Lines Producer – High Value Clients – Downtown Toronto

Personal Lines Producer – High Value Clients

 

Comma Recruitment are looking for a talented Personal Lines Producer with experience with high net worth clients.

A strong and confident communicator with a professional telephone manner, must have the ability to develop a network of high value contacts, create referrals and close sales.

Working Downtown Toronto, excellent base salary, benefits and bonus with industry leading commission structure.

Must have 3-5 years experience selling personal lines products with a successful sales track record and at least 1 year experience with high value clients.

RIBO license required and working towards CIP preferred. University education or equivalent experience.

A strong sales background with a great network of contacts with extensive experience selling personal lines products. Experience with VIP and high value clients is preferred

Full Time role, base salary, profit share opportunities and superb commission structure.

 

Please forward resume to [email protected]

Property Field Adjuster – Windsor – $60,000 – $70,000 + Bonus, Car & Expenses

Property Adjuster – Windsor

Comma Recruitment are looking for a Property Adjuster in the Windsor area, this is a road position which enables the successful candidate to work from home.

3+ Years of Property claims experience, you will be responsible for handling relatively complex commercial and personal lines property damage claims in the field, utilizing your excellent communication skills, and meeting service standards when settling claims and investigating losses.

You will:

•Investigate relatively complex property claims in a timely and respectful manner through communication with customers, appraisers, adjusters and any other related parties

•Collect reports and statements to determine liability and coverage

•Develop an action plan for conducting investigations

•Negotiate with customers, claimants, lawyers, and insurance clients to settle claims

•Attends court proceedings, hearings or alternative dispute resolutions, as required, to provide information on claims

•Maintain current knowledge of insurance products, as well as appraisal or investigation techniques and services

•Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness

 

Comma Recruitment require:

•A college diploma or a university degree preferred (or equivalent business experience)

•Completed or are working toward a Chartered Insurance Professional (CIP) designation

•3 years of property claims handling experience

•Strong customer service and written communication skills

•Technical expertise at least partly acquired through direct field experience, in the investigation, assessment and settlement of property casualty claims

•Expertise in personal lines and commercial lines products

•Expertise in the principles of contracts and contract law

•Must possess a valid driver’s license with a good driving record

•Ability to travel on short notice

 

Please forward resume to [email protected]

Administration and Insurance Operations Manager – Toronto

Administration and Insurance Operations Manager

Comma Recruitment are looking for a talented leader to manage the administration functions of a busy brokerage

Enforce existing standards/procedures and design/implement additional administrative/organizational policies by establishing standards and procedures; measuring results against standards

Enforce existing and implement new (as necessary) procedures for retention, protection, retrieval, transfer, and disposal of records including compliance materials

Maintain administrative services by organizing office operations and procedures, controlling correspondence; designing filing systems; reviewing and approving certain supply requisitions; assigning and monitoring clerical functions, assisting with payroll and expense reporting, assisting with licensing reporting requirements and compliance requirements with Lloyds and other domestic carriers.

Coordinate for planning and implementing office systems, Real Estate issues, layouts, and equipment procurement. Identify areas for process improvement

Responsible for scheduling and assigning administrative employees; following up on work results

Assist in reviewing and analyzing special reports, summarizing information and identifying trends

Assist in the preparation of an annual budget; scheduling expenditures; variance analysis; and initiating corrective actions

Assist in recruiting, interviewing, on boarding and training of new employees.

Maintain productivity by coaching, counseling, and disciplining administrative employees in coordination Human Resources

Keep Executive Management informed of policy/procedure compliance issues observed among production team

Maintain professional and technical knowledge by attending educational workshops as necessary

Qualifications

Comma Recruitment are looking for a confident leader with supervisory experience managing a team in a highly-driven sales environment, 5 years office management and administration in the insurance industry.

Demonstrated communication skills

Demonstrated organizational development and interpersonal skills

Demonstrated effective problem solving skills

Experience with policy management and document imaging systems.

Demonstrated business acumen

Strong systems background and ability to learn and work with a variety of computer systems is required.

B2B sales & marketing experience preferred

Knowledge and experience with insurance compliance issues is preferred

 

Please forward resume to [email protected]

Claims Manager – Auto PD – GTA East – $80,000 + Bonus

Claims Manager – Auto PD

Comma Recruitment are looking for an experienced Auto Claims Adjuster with management experience to lead a claims team, provide technical expertise to ensure efficient and effective work processes, quality service and development of continuous improvements.

Directing resources within budget allocation and ensures adherence to corporate policies and standards in order to reach and exceed the department goals.

Contribute to the achieving of corporate and regional objectives by assessing team performance and ensuring loss processing quality and standards.

Ensure procedures and productivity compliance is in accordance to corporate standards.

Provides leadership and manage the operations of the Unit to achieve key business goals.  Monitors and participates in Unit activities and reports on progress. Assumes responsibility for the selection process and hiring of employees that will deliver a superior level of customer service to all our clients.

Making sure to meet customer service quality standards to obtain fair loss settlement in line with corporate standards

Acts in a consultative and advisory capacity on claims matters and technical issues such:  liability determination, investigation, policy interpretation, settlement negotiation, and reserve establishment for claims.  Resolves complex claims related issues and/or escalates problems according to company policies.  Ensures that corporate policies, claims standards, and procedures are followed.

Audits staff files and provides feedback and/or training as determined by this exercise.

Identifies improvement needs and recommends changes to policies and/or processes to improve business results and maintain competitiveness.

Participate in the budget making, follow-up and make other service management reports in compliance with objectives to achieve.

Qualifications

Comma Recruitment are looking for a talented leader with 5 years claims experience, auto PD claims expertise and a knowledge of Property Claims is an advantage.

Leadership skills including ability to motivate and coach staff to deliver results

Experience working in a contact centre environment and exposure to call centre systems such as Symposium or Avaya would be an asset

Please forward resume to [email protected]

Group Benefits – Technical Analyst

Technical Analyst – Group Benefits

Comma Recruitment are looking for a talented Technical Analyst, reporting to an Account Executive, the Technical Analyst is responsible for administrative and consultant reporting for the clients.

In this role, the Technical Analyst prepares annual renewals and self insured reports for Trustee business. On a quarterly basis, the Technical Analyst performs Trust Fund and Plan analysis and prepares the required reports for the Board of Trustees under the direction of the appropriate Account Executive.

The Technical Analyst is also accountable for annual projects including but not limited to business representative pension notifications, annual employer reminders, and governance documentation.

As needed, the incumbent assists with the preparation of new business quotes and provides benefit costs or changes for existing business.

The Technical Analyst is also accountable for the preparation of benefit plan communiqués, booklets and other reports as requested by the Account Executive.

QUALIFICATIONS

• Post Secondary degree/diploma in Finance, Economics, Business Administration or related discipline
• Minimum 5 years progressive experience in financial services industry with knowledge of the Trusteed multi-employer market, group insurance underwriting and Trust Fund investments
• Demonstrated proficiency in Mathematics and data analysis
• Experience with financial reporting in order to produce professional reports for management, Trustees and other stakeholders
• Advanced Microsoft Office computer skills
• Strong interpersonal skills including well developed listening skills in order to communicate effectively with management, co-workers and trustees
• Superior time management and organizational skills; must be very detail oriented
• Excellent problem solving skills and the ability to prioritize conflicting demands
• Ability to manage multiple priorities in an environment of rapid and continuous change
• Working knowledge of government legislation
• CEBS designation or working towards the designation is required

 

Please forward resume to [email protected]

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