Senior Property Adjuster – Downtown Toronto

Comma Recruitment are looking for a Property Adjuster with 3-5 years experience handling commercial and residential Property Claims

The Adjuster is responsible for providing efficient and prompt investigation, evaluation, negotiation, and settlement of moderate size and/or moderately complex claims in accordance with corporate guidelines and best practices

•             Investigate, appraise/scope, confirm coverage, negotiate settlement and recovery, and conduct reporting and documentation of claims of moderate size and/or moderate complexity in accordance with established guidelines.

•             Ensure the accurate and efficient payment of claims.

•             Prepare summaries and files for litigation, mediation/arbitration, and multidisciplinary assessments.

•             Adhere to service standards by communicating effectively with all parties involved.

•             Develop relationships with other departments such as underwriting in order to meet business goals.

•             Assist Manager with preparing/completing monthly statistical reports.

•             Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies.

•             Mentor and train less experienced claims and support staff as required.

•             Work collaboratively with Supervisors and/or Managers on special projects and assignments when required.

 

Qualifications

•             Post-secondary education and / or equivalent on the job experience

•             Minimum 3-5 years Claims adjusting experience.

•             Working knowledge of the company principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses and coverage questions.

•             Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Working knowledge of Microsoft Office.

•             Actively pursuing CIP/FCIP designation an asset.

•             Ability to understand and interpret complex insurance contracts and changes in the interpretation as a result of case or statuary law.

•             Ability to demonstrate patience, empathy and understanding in dealings with customers.

•             Ability to plan, organize, and manage multiple demands and changing priorities.

•             Strong analytical, problem-solving skills, investigative, and decision-making skills.

•             Demonstrated negotiation skills.

•             Ability to provide prompt, efficient, and courteous service to all parties involved.

•             Ability to assess liability and understand case law developments in the jurisdiction.

•             Demonstrated report-writing skills, including an orientation toward detail and precision.

•             Demonstrated ability to work well as a team player or independent contributor; Self-motivated.

•             Strong leadership skills and interpersonal skills.

•             Excellent communication (both oral and written) skills to explain processes and terms.

 Please forward resume to [email protected]