Pension Specialist – GTA

Pension Specialists ( One Bilingual role and one non-bilingual role)

 Comma Recruitment are looking for Pension Specialists, who are highly motivated individuals with a mathematical aptitude, and flare for providing excellent client service.

We  offer great training to individuals with previous experience working in a client service role, using an in-house custom administration system, growth and development opportunities and a superb working environment.

As a Pension Specialist and reporting to the Pension Supervisor, you will be part of a team of pension administrative staff focused on delivering exceptional service to all our Pension Clients and their members alike. In this role you would be responsible for the following:

• Processing Pension Benefit Calculations (i.e. Retirement, Termination, pre-post retirement death calculations) in compliance with pension plan rules and relevant pension legislation based on the jurisdiction of the Pension Plan and their members.
• Processing Pension Benefit Elections – finalizing benefit amounts, and payment instructions for processing by Pension Plan custodian.
• Responding in both written and oral form to inquiries from pension plan clients and their members alike – ensuring any issues are quickly resolved, and/or appropriately escalated for resolution.
• As required, participate in project work.

Qualifications:

• Pension administration experience
• Two to Five years of working experience in a client service role in an administrative setting with demonstrated experience working with an in-house custom administration system
• Previous pension administrative experience with experience processing retirement, termination and pre/post retirement death claims
• Strong written and verbal communication skills
• High proficiency with Microsoft Office
• Industry designation in employee benefits (e.g. PPAC and/or CEBS) is an asset
• **Bilingual English/French – oral and written is required for the bilingual role.

A great fit for this role will have skills and experience that resonate with the following statements:

1. Excellent oral and written communication skills.
2. Excellent customer service skills.
3. Work experience in a service-oriented environment working in an administrative setting.
4. Organizational skills, with the ability to handle multiple tasks simultaneously.
5. Ability to remain poised, patient, empathetic, tactful, and composed while handling plan participants.
6. Ability to work effectively independently and in a team environment.
7. Ability to work from home (dedicated space that allows for viewing and discussion of confidential private information).
8. Bilingual English/French – oral and written for the bilingual position
9. Previous Pension Benefit experience is a great asset

Please forward resume to [email protected]