Multi Line Claims Adjuster – Int / Snr

Multi Line Claims Representative – Intermediate – Senior

Responsible for the investigation, evaluation, disposition and settlement of all claims. This includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves.

• Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
• Interacts extensively with various parties involved in the claim process.
• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
• Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and also in accordance to any statutory, regulatory and ethics requirements.
• Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.
• Other duties as assigned.

 

 Skill

• Knowledge of accepted industry standards and practices.
• Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
• Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.
• Time management skills
• Exceptional telephone communication skills
• Experience in Retail claims environment
• Strong organization skills with attention to detail and accuracy
• Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism
• Strong understanding of Microsoft Office programs, ie: Word, Excel and PowerPoint
• Exceptional customer service skills required

Qualifications 

• Five years claims related experience required.
• College/University degree or equivalent work experience preferred.
• Ideally three years experience in product liability, bodily injury and/or general liability.

Relationships 

• Good interpersonal skills including the ability to work in conjunction with and support all administration management, supervisory and staff positions

Please forward resume to [email protected]