IME Recruitment and Roster Relations Manager

Comma Recruitment are looking for a talented Recruitment and Roster Relations Manager, reporting to the Director you will provide overall support to assessment services in ensuring appropriate availability and expertise within the Assessor Roster to meet the needs of the business.

Understanding the needs of the Scheduling/ Intake Teams and Client Stakeholders and combining that with the expectation of our assessors in relation to the client SLA deliverables is essential for success in this role.

The Recruitment and Roster Relations Manager will oversee the Roster Administrator, responsible for securing Block Booking dates and ensuring all Assessor Credentialing is current.

This is a full time position, working remotely.

Description:

• Responsible for identifying and anticipating assessor recruiting needs and gaps by Intake and Scheduling and sourcing appropriate assessors with the necessary expertise to ensure key metrics outlined in client service level agreements are met.
• Ensuring the recruitment and credentialing of assessor is completed properly (e.g., review of Curriculum Vitae / Resume, Good Standing with appropriate College, terms and conditions of Assessor obligations met and social media searches etc.)
• Ensure assessors receive proper onboarding and ongoing monitoring, maintenance of fees, assessment and report quality.
• Overall responsibility for maintaining the AB, BI, CAT, Occupational Health National rosters, and submission of all client roster submissions on a quarterly, year basis.
• Supervise, train and oversee the responsibilities of the Roster Administrator (assessor information is updated accurately, pre-book dates and block booking calendar is managed to meet key performance metrics).
• Responsible for overall assessor relations, fee negotiations and credentialing
• Assessor site visits on a regular basis

 Qualifications

• IME Industry experience a must
• Business Development or Account Management experience would be an asset
• Excellent interpersonal and communication skills
• Attention to detail
• Ability to work under pressure
• Independent and Self-motivated
• Ability to problem-solve and adapt quickly
• Computer proficiency in Microsoft Office Programs (Outlook, Word, Excel), Smart Simple, other Client Referral Management Software, and web based meeting platforms (MS Teams)

Please forward resume to [email protected]

Senior Liability Adjuster

Comma Recruitment are looking for a talented Senior Liability adjuster with 5- 10 years experience investigating, negotiating and settling serious CGL and bodily injury claims. The adjuster will be responsible for direct file handling and communication with all involved parties.

 Role and Responsibilities:

• Confirm valid coverage.
• Fully investigate liability losses.
• Fully investigate serious injuries & exposure.
• Provide instruction and direction to internal and external vendors i.e.: Adjusters, Legal Counsel, Engineers.
• Calculate ultimate probable exposure and reserve accordingly.
• Maintain a proactive diary system to monitor files.
• Ensure files are up to date with reserve worksheet, case law, medical and liability information.
• Mentor and coach junior adjusters.
• Prepare Major Loss/Reinsurance Reports and participate in Claims Committee process.
• Comply with service standards as outlined in Best Practices
• Actively participate in settlement initiatives along with both private and mandatory mediations.

Knowledge, Qualifications, Skills:

• Knowledge of regulatory and contractual obligations, medical terminology, vocational rehabilitation concepts and dispute resolution practice.
• Experience with internal and external audits.

• Detail oriented and well-organized individual.
• Strong oral and written communication skills.
• Travel to mediations/pre-trials/trials is required.

• Superb interpersonal skills and leadership qualities/potential.
• Work well individually or as a part of a team.
• Computer literacy with strong working knowledge of Microsoft programs.

Education and Experience:

• Ideally 10 years of progressive experience adjusting CGL & BI claims
• CGL experience must include a strong background in coverage (duty to defend vs. indemnify), product liability, occupier’s liability, and environmental losses.
• Experience in Municipality losses and construction wrap up an asset.
• CIP designation or working towards one

We offer:

• Excellent package including competitive salary, benefits and vacation plan
• Exceptional hands-on training
• A chance to collaborate with and learn from experts
• A strong team environment
• A fun, friendly corporate culture
• A supportive leadership team committed to your success

Please forward resume to [email protected]

Bilingual Personal Lines CSR – Work from home full time

Comma Recruitment are looking for RIBO licensed service staff to service a book of existing Personal Lines business, make amendments, policy changes, provide coverage advice, renewals and advise on  relevant products.

This is a full time, salaried role, benefits, vacation package, ongoing training and mentoring with a large, multi-national brokerage.

Work from home full time is available with this role and we will set you up with a home office and relevant equipment

Position Summary:

To provide front-line customer service for Personal Insurance policies and taking responsibility for the retention and account development of existing clients, quote and place new business as required.

What you will be doing:    

• Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals
• Complete administrative tasks for the Personal Lines department
• Contact Underwriters and Adjusters to discuss guidelines and policy when required
• Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
• Keep current on underwriting rules and workflow processes
• Actively participate in training initiatives
• Participate in community marketing initiatives

What you bring to the table:

• RIBO Licensed / OTL Licensed
• Minimum of one years insurance experience
• Ability to communicate in both English and French
• Two or more years customer service experience
• Exposure to insurance systems, EPIC is an asset
• Proficient in MS Office – Word, Excel, Outlook
• Excellent customer services skills and adept in conflict resolution
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

Please forward resume to [email protected]

Property and Casualty Underwriter, Lloyds

Comma Recruitment are looking for a P&C Underwriter with experience with Lloyds markets, hard to place risks, reviewing submissions and building broker relationships, underwriting small, medium and complex risks, managing renewals and new business submissions.

• MGA, work with Lloyds, Offices across Canada
• Professional Development & Growth Opportunities
• Comprehensive Benefits Program
• Work from home flexibility

Qualifications

• 5 years underwriting property & casualty insurance lines.
• Work independently & in collaboration with other underwriters.
• Results oriented achieving production & underwriting profitability objectives.
• Good interpersonal, verbal & written communications
• Proficient in Microsoft Word, Excel, Power Point

Position Responsibilities

• Underwrite a range property & casualty with risk analysis, pricing & underwriting terms.
• Work independently & in collaboration with other underwriters.
• Achieve corporate production & underwriting profitability objectives.
• Maintain a proficient knowledge of corporate underwriting philosophy, rules & regulations.

Key Products Underwritten

• Trade Contractors – Excavation, Electrical, HVAC, Plumbing, Janitorial, Pest Control
• Security Firms
• Vape Stores
• Commercial Operations
• Products Liability
• Professional Liability
• Vacancies
• Excess Liability & Umbrella
• High Value Homes,
• Commercial Buildings Subscription Policies

Please forward resume to [email protected]

Mortgage Broker

Comma Recruitment are looking for a real star, a career-oriented and experienced mortgage underwriter/salesperson to join our outstanding team. You would be working directly with one of the highest producing mortgage brokers in Canada, and consistently exceeding our client’s expectations along the way. Potential to make $100,000+ per year.

Typical duties include:

• Handling leads
• Reviewing & analyzing documents
• Building client relationships
• Responding to inquiries by phone and email
• Educating Clients on mortgage options, and providing them with an unparalleled mortgage

experience

• Implementing marketing strategies
• File management
• …plus more exciting things!

Are you right for this position?

• Are you enthusiastic and able to work in a fast-paced environment?
• Are you trainable and willing to learn?
• Do you look for solutions vs. excuses?
• Are you an excellent communicator?
• Are you interested in being trained as an expert in mortgages and furthering your career in this field?
• Are you interested in having ‘just a job’? Or are you looking for a long-term career?
• Are you resourceful?
• Are you passionate about working in an office environment with a large potential for growth?
• Are you a self-starter and strong motivation?

Requirements
We are looking for a candidate with the following requirements:

• Valid Mortgage License is an asset but not necessary
• At least 5 years of industry experience
• Solid knowledge of the industry regulations
• Strong listening skills
• Solid typing skills
• Strong organizational skills and attention to detail
• In-depth knowledge of social media platforms is an asset (but not a requirement)
• Must be a team player
• Strong proficiency with computers, email, and Microsoft Office
• A solid grasp of the English language is a must.

We are 100% committed to delivering the best mortgage experience possible for our clients and we want someone who will love our clients as much as we do. We treat our clients like gold, so strong customer service and commitment to our client’s well-being are an absolute must.

We’re looking for some with drive who wants to get ahead in their career in the mortgage industry. We are a fast-growing team that is a part of a growing brokerage, so if you are looking to get on board with a big opportunity in the mortgage industry, then we may have exactly what you are looking for.

We will provide side-by-side training, teaching you all the ins and outs of a high-functioning mortgage team.

Please forward resume to [email protected]

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