Personal Lines, High Value Broker – Ottawa

Personal Lines, High Value Broker – Ottawa

(Remote work arrangements available)

Comma Recruitment are looking for a RIBO licensed insurance advisor to service an existing book of business, including many high value and antique vehicles, also to promote our products and follow up on leads and high value referrals

We offer a base salary with bonus, along with a very exciting commission structure. Excellent benefits, vacation and work from home, flexible hours and ongoing training and mentoring.

Identifying customer needs to build on existing products which includes developing plans, introducing new products and services and quoting and marketing high value personal insurance business while servicing an existing book of selected clients.

• Creating a trusting environment that fosters new sales opportunities and retention of existing business.
• Actively participating within the team unit and independently to continuously contribute to overall business improvement.
• Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is met.
• Maintains a current database and promptly follows up on all client communications.
• Maintains accurate logs of quotes completed
• Keeps updated on company underwriting guidelines and changing markets.
• Directing or responding to telephone inquiries and written requests.
• Resolving product and service problems.
• Responding to inquiries to attract potential customers. This includes answering questions and providing information regarding products and services, obtaining ex-dates, and meeting or surpassing ex-date objectives.
• Processing rewrites and remarkets following established new-business guidelines.
• Providing quality service while adhering to customer service standards, keeping information confidential to protect operations

We are looking for RIBO licensed brokers with 2+ years experience with servicing or selling insurance policies, ideally within a brokerage environment. Experience with hi9gh value or antique vehicles a bonus

• Licensed to sell insurance, either a Quebec or RIBO license preferred
• Exceptional communication skills and the demonstrated ability to deal effectively with all level of internal and external stakeholders.
• Excellent problem solving skills and ability to handle customer issues in a pleasant and positive manner.
• Superior time management and organizational skills to handle competing priorities.
• Intermediate knowledge of Microsoft Office Suite applications.
• Preference given to candidates with experience using TAM, Epic, Salesforce and Company portals
• Bilingual French and English is an asset though not required for Ottawa based roles.

Please forward resume to [email protected]

Bilingual Personal Lines Insurance Broker, Quebec

Bilingual Personal Lines Insurance Broker, Quebec
(Remote, work from home full time)
Comma Recruitment are looking for a Quebec licensed insurance advisor to support our personal lines book of business, as a member of our Broker Service team, your responsibilities will include:
• Directing or responding to telephone inquiries and written requests.
• Resolving product and service problems.
• Responding to inquiries to attract potential customers. This includes answering questions and
providing information regarding products and services, obtaining ex-dates, and meeting or
surpassing ex-date objectives.
• Processing rewrites and remarkets following established new-business guidelines.
• Providing quality service while adhering to customer service standards, keeping information
confidential to protect operations.

Comma Recruitment are looking for wonderful service experience with a previous brokerage, superb communication skills and perfectly bilingual in French and English.

• The ability to communicate in both French and English is required.
• AMF or Licensed in Quebec, RIBO a bonus but not required
• A minimum of one year’s experience in personal lines automobile and property insurance.
• Hours are Monday to Friday 8:00am – 4:00pm or 9:00am – 5:00pm
• Intermediate knowledge of Microsoft Office Suite applications, experience with insurance
brokerage software such as Epic, PowerBroker or TAM is an asset

We offer:
• Excellent base salary plus bonus, full time role with training and development opportunities
• Full employer paid benefit package, vacation package and industry leading pension plan

Please forward resume to [email protected]

Commercial Lines Account Manager ( Senior and Intermediate )

Comma Recruitment are looking for two Commercial Lines Broker to service and manage a book of commercial risks, supporting producers and servicing existing clients for a national and established brokerage.

Looking for a confident and high calibre RIBO Service Broker to maintain a quality book of commercial business, support the sales team by servicing existing book of P&C, hospitality, CGL, E&O etc.

• Service a book of existing commercial business
• Good knowledge of commercial policies, documentation and procedures.
• Strong aptitude for property and casualty policies and relevant documentation, experience in other lines (Construction, Manufacturing, P&C, hospitality, CGL, E&O.) an asset

• Develop and execute high level of service standards, while building relationships with clients and coworkers.
• Develop and maintain a professional relationship with clients and co-workers to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection

• RIBO Licensed
• Excellent computer, verbal and written communication skills
• Strong communicator, excellent verbal and written communication skills.

Excellent base salary, benefits, vacation, pension, extensive work from home flexibility. (flexibility depending upon location and experience )

Superb opportunity with leading brokerage, training and professional development provided, working with industry leaders and experts.

Please forward resume to [email protected]

Insurance Admin Assistant

Insurance Administration Assistant

Comma Recruitment are looking for an Administrative Assistant to perform essential functions of the position that maintain the administrative workflow procedures and increase productivity for office as a whole.

The Administrative Assistant role will keep everything flowing from the start to the end of the day. From directing customers and documentation to the correct people, ensuring the office is stocked and running smoothly, to additional insurance related tasks as needed. This role is generally the first impression for the client so it is important to be professional, excel at customer service, be flexible and adaptive to change.

Core Competencies

• Customer Focus
• Communication
• Team Work
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Operating Equipment
• Ethics and Integrity

 

Job Duties

• Be able to multi-tasks
• Answer phones and distribute to the correct department and staff member
• Distribute faxes and emails
• Handle Stock
• Tend to mail at the end of the day
• Scanning and sorting incoming documentation
• Distributing EDI/Downloads
• Provide excellent customer service for first contact
• Data input into our Broker Management System
• Other duties as required to achieve team objectives

We offer a full time role with salary, opportunities to develop and train to be a full time broker.

Full benefit package, vacation, pension and incentives. 

Please forward resume to [email protected]

RIBO Broker and CSR – Durham Region

Comma Recruitment are looking for a RIBO broker, experienced in the Personal Lines realm but is also interested in learning and supporting the Commercial Lines book of business. You are self-motivated, resourceful and have an entrepreneurial spirt willing to wear many hats. You will work with Producers on their personal portfolios, building long-term relationships with the Producers, various Underwriters, and the clients you manage and generate new business opportunities.

You will also learn from and support the Commercial Account Managers on the Commercial portfolio.

Roles & Responsibilities:

PERSONAL LINES:

• Day to day client management and account maintenance. Act as one of the primary points of contact on PL accounts; responsible for maintaining key client and insurer relationships
• Process policy changes, endorsements, cancellations, payments, and inquiries
• Review and assess coverages as required and identify when needs change and there are cross-sell and up-sell opportunities
• Assist Producer with new business submissions, proposals, quotes, remarkets and binders as required
• Initiate, negotiate and process renewals
• Provide confirmation of insurance
• Manage claim submission and advocate for clients during claims process
• Responsible for generating new business opportunities in alignment with targets

COMMERCIAL LINES

• Process endorsements
• Review and issue Certificates of Insurance and liability slips as required
• Process small business renewals
• Assist with office administrative duties as required

Qualifications:

• Attention to detail, organized and solutions oriented in a fast paced, multi-faceted environment
• Currently holds a RIBO license in good standing
• Experienced in delivering client-focused solutions based on customer needs with the ability to deliver positive customer experiences
• Proven sales ability to round-out accounts and create new business opportunities
• Self starter and ability to build efficiencies within your daily workflow
• Min 1-2 years as a Personal Lines CSR
• Willingness to learn and support Commercial Lines
• Knowledge of insurance markets and reference to markets
• Knowledge of insurance rating and underwriting procedures
• Experience with the Broker Management Systems (PolicyWorks, Applied Epic, Applied Rating Services, CSR24 and Insurer Portals) an asset.
• Proficient with Microsoft Office products
• Communicates effectively and efficiently

Benefits and Compensation:

• Business casual dress
• Company events, social hours, and opportunities to give back to our community (post COVID 19)
• Group Benefits plan
• Paid Personal/Sick Days, vacation days
• Mobile phone reimbursement opportunity (2022)

Additional Information:

Office will be located in the Durham area. The selected candidate is expected to work in office, but there is flexibility to work from home.

Please forward resume to [email protected]

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