Commercial Broker,  Manager

Comma Recruitment are looking for a talented Commercial Broker with management experience or strong leadership skills.

We have an opening for a Commercial Insurance Broker Manager to join our GTA West office.

The successful candidate will be responsible for a team of Commercial Insurance staff. This position will be accountable for managing a team and meeting the goals and objectives of the business unit.

Primary Responsibilities:

• Responsible for all day-to-day team management.
• Work with the Branch Managers to formulate strategy and operations for the department. Communicates, implements and monitors to ensure goals and objectives are attained.
• Responsible for the New Business management (pipe line management) strategy
• Responsible for ensuring that quality of service meets expected standards. Analyzes and resolves quality and customer service and sales issues. Follows up with clients as required or manages escalation of issues
• Responsible for specific marketing or advertising initiatives for the profit center.
• Responsible for administrative functions such as supervision and coordination of administrative staff and function, vacation coordination for the profit center to ensure appropriate back-up and coverage (inter-department) is available, office, building, facility, supplies management.
• Accountable for overall staffing and leadership of the team – motivate staff to participate in company objectives as well as continuously keeping front-line staff informed of changes or new directions.
• Develop succession planning for all key positions.
• Responsible for the general administration of the team, including but not limited to IT, payroll and human resource changes and management.
• Provides ongoing coaching, guidance and feedback regarding performance as well as facilitating continuous learning and development of direct reports.

Secondary Responsibilities:

• May be required to assist on some key commercial accounts and or assist with marketing of key accounts
• May be required to meet with staff at different locations

What you bring to the table:

• 2 – 5 years Commercial lines experience
• Management experience or strong leadership skills
• CIP, CRM or CAIB designation preferred or in progress
• RIBO License
• Excellent customer service skills and conflict resolution
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

What’s in it for you:

• Commitment to your growth and development
• Flexibility in how and where you work
• A competitive compensation package
• Flexible health and dental benefits package
• An RRSP with a company matching component
• Be a part of a company that is one of Canada’s best employers

Please forward resume to [email protected]