Claims Manager – Auto PD

Claims Manager – Auto PD – Mississauga

Experienced Auto PD adjuster, ideally with 5 years adjusting and experience in a supervisory or management position.

• Deliver and exceed on all key performance indicators as it relates to Auto Physical Damage loss development and rental vehicle expenses, claims leakage control and expense management

• Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations in relation to Auto Physical Damage Claims.

• Champion employee engagement by creating a positive working environment and building a highly motivated, completely engaged team.

• Achieve customer satisfaction ratings by coaching and developing staff to deliver awesome customer service through quality claims handling.

• Participate and / or lead vendor audits and ensure completion

• Produce audit reports and provide feedback on Commercial Accounts/ preferred vendors

• Ensure action plans are in place when circumstances dictate

• Completion of monthly open & closed file reviews

• Provide Functional Leader with monthly progress reports and updates

 

What you bring to this role:

 

A comprehensive understanding of Personal and Commercial Auto Physical damage claims handling acquired through a minimum of five years of progressive experience in the insurance industry.

• Solid understanding of Claims Best Practices and Guidelines

• Strong leadership skills with the ability to lead a team of technical and skilled employees.

• A demonstrated desire for continuous improvement and learning.

• Good cross-functional relationship skills used to develop, maintain and influence relationships with Corporate Partners, internal and external business partners.

• Excellent presentation and negotiating skills.

• Strong written and verbal communication skills with the ability to deliver critical feedback.

• Min 5 years of recent Auto Physical Damage Claims experience preferred

• Superior time management and organizational skills

• CIP or FCIP designation completed

• University degree or College diploma or equivalent

 

Please forward resume to [email protected]