Bilingual Claims Investigators – Toronto

Bilingual Claims Investigators – Toronto

Comma Recruitment are looking for Bilingual Inside Special Investigators to join the Investigative Services Team.  In this role, you will analyze and investigate claims, moderate to high levels of complexity alongside assist in triaging claims that require further investigation. There will also be a focus on entering data into our metrics-tracking software.

This is an office-based position and requires minimal travel throughout Ontario.

• Use our Fraud Detection Software to detect suspicious claims
• Review and analyze claims from multiple lines, for suspected fraud and determine type and scope of investigation required. Utilize loss control tools and gather essential information from all possible resources to recommend further investigation or close non-suspicious tasks.
• Use our Fraud Detection Software to detect suspicious claims
• Liaise with Special Investigation Units to support your investigators
• Conduct investigations by telephone and using internet technology where required. Document the investigations by collecting and securing proof of fraudulent activities. Provide prompt and detailed reports to claims adjusters and management.
• Analyze gathered information and evaluate evidence. Contact Police departments to pursue further information when necessary.
• Provide backup for all Investigative Services admin-related functions, when necessary
• Provide maintenance and support for the loss and control technology by: responding to queries regarding the system, communicating and coaching on procedures, testing the application, investigating problems and liaising with IT to resolve complex issues.
• Review and analyze claims from multiple lines, for suspected fraud and determine type and scope of investigation required. Utilize loss control tools and gather essential information from all possible resources to recommend further investigation or close non-suspicious tasks.

Qualifications

• Insurance related claims investigation experience and fully bilingual French and English
• Accident Benefits, Bodily injury or Property Damage adjusting experience an asset
• Good communication and presentation skills.
• Natural curiosity, persistence and the ability to conduct detailed research.
• Strong critical thinking and problem-solving skills
• Solid knowledge of insurance trends, developments and current regulations.
• Ability to work under pressure and handle multiple stakeholders while meeting tight deadlines.
• Advanced user of standard desktop tools.
• Team player

Please forward resume highlighting insurance related investigation experience to [email protected]

Auto Claims Contact Centre Full training, Full Time $40 – $45k Salary

Auto Claims Contact Centre     Full training, Full Time $40 – $45k Salary  

Comma Recruitment are looking for talented communicators with call centre experience to provide customer service and assist members with auto and property insurance claims.

Full training provided including in-class education, mentoring and on-going on the job training.

Salaried position with base of $40,000 – $45,000 + extensive benefits package and vacation.

Working with multi national insurance company, incoming call centre where service is of paramount importance.

Must be very strong communicators, excellent IT skills and a positive attitude. Ability to Multi-task in a fast paced environment.

Reliable people with professional attitude along with the ability to learn and develop whilst providing first class customer service.

Please forward resume to [email protected]

Independent Road Adjusters

Independent Property Claims Road Adjusters

Comma Recruitment are looking for talented property claims adjuster, must have experience with personal and / or commercial lines along with experience handling large and complex claims.

Work from home opportunity covering Kingston, Ottawa or London, Ontario.

Experience road adjusting, scoping, estimating and using Xactimate an asset

Essential Duties and Responsibilities:

• Confirm policy coverage
•  Proactive and thorough investigation and direct handling of losses
•  Negotiate and settle losses within authority
•  Document all conversations and file activity.
• Coach and mentor more junior staff
• Act as liaison with other departments, brokers and vendors

Required Experience and Qualifications:

• 3+ years experience with Property Claims for Intermediate role
• 5-10 years’ experience adjusting personal and commercial lines property losses for Senior position
• Skilled in interpreting personal and commercial lines wordings, as well as the Insurance Act of Ontario.
• Must have strong organizational, communication and prioritization skills.
• Energetic, enthusiastic individual who is able to work independently and contribute as part of a team.
• College/University degree or equivalent, and working towards CIP designation.

Please forward resume to [email protected]

Property Claims Adjuster – Kingston and Ottawa

Property Claims Adjuster

Comma Recruitment are looking for a talented intermediate / senior property claims adjuster, must have experience with personal and / or commercial lines along with experience handling large and complex claims.

Essential Duties and Responsibilities:

• Confirm policy coverage
•  Proactive and thorough investigation and direct handling of losses
•  Negotiate and settle losses within authority
•  Document all conversations and file activity.
• Coach and mentor more junior staff
• Act as liaison with other departments, brokers and vendors
•  Actively participate in the Major Loss Committee Process

Required Experience and Qualifications:

• 3+ Years experience with Property Claims for Intermediate role
• 5-10 years’ experience adjusting personal and commercial lines property losses for Senior position
• Skilled in interpreting personal and commercial lines wordings, as well as the Insurance Act of Ontario.
• Must have strong organizational, communication and prioritization skills.
• Energetic, enthusiastic individual who is able to work independently and contribute as part of a team.
•  Computer literacy with working knowledge of Microsoft Office products
• College/University degree or equivalent, and working towards CIP designation.

Please forward resume to [email protected]

Intermediate and Senior Aviation Underwriters – Toronto

Intermediate and Senior Aviation Underwriter – Toronto

Comma Recruitment are looking for Intermediate and Senior Underwriters, Aviation with 3+years experience in Aviation Underwriting or 5 years in a broker or similar Aviation position.

 

Evaluate, analyze, and price requests for risks across various insurance product lines, including General Aviation, Airports & Aviation General Liability, and Aerospace Products Liability.

This is a customer facing role where you will be a key contributor to driving profitable growth for our Canada’s aviation portfolio, as well as promoting our positive image amongst clients, brokers, and the marketplace.

 

Responsible for contributing to the teams production and profitability, including working within the company’s underwriting appetite, business processes and guidelines.

 

Production and underwriting of new and renewal aviation business, applying appropriate use of rating tools and judgement in risk analysis.

Escalate authority referrals to senior management when required, ensure files are well documented and comply with corporate standards.

Collaborating with other underwriters and senior management to grow the portfolio and deliver results consistent with our strategic plan.

Represent the company at aviation industry events as appropriate

 

This is an intermediate level role requiring 3 years of aviation underwriting experience, or 5 years experience dealing with aviation insurance from a non-underwriting background. Would be open to a talented Senior with greater experience for a more senior position.

Please forward resume to [email protected]   

Personal Lines Sales Broker

Personal Lines Senior Broker

Comma Recruitment are looking for a Personal Lines Broker with either a strong sales/ broker experience or an underwriting background.

A senior role, business development with superb base salary, bonus and benefits, vacation package. Salary starting around $65k – $75k + bonus

The ability to market and grow a book of high value/high net worth clients and develop and execute marketing plans to drive new and renewal business, including in-person visits, telemarketing and distribution of marketing materials for insurance company partners.

Evaluate, classify, and rate each risk to determine acceptability, coverage, and pricing

Develop and submit underwriting referrals, monitor key metrics, such as, new business hit ratio, renewal retention ratio, premium growth, and loss ratio, formulating corrective action where necessary

Qualifications

Minimum 3 years of personal lines experience, excess & surplus experience an asset.

Strong sales and marketing skills, interest in continued education and professional development

We offer a competitive base salary :

• Highly lucrative sales incentive bonus plan
• Health benefits
• Employer paid continuing education courses and designations
• Many opportunities for career advancement

Please forward resume to [email protected]   

Commercial Lines CSR

Commercial CSR –  GTA West / Toronto

Essential Duties and Responsibilities:

Comma Recruitment are looking for a RIBO Licensed Client Service Representative to handle in-bound calls, requests for policy changes and billing questions on commercial policies

Looking for confident CSR’s to provide exemplary customer service to clients and support to sales.

• 2-5 years experience in a similar insurance sales or service role, commercial lines experience required
• Handle in-bound phone calls, requests for policy changes and billing question
• Good knowledge of commercial policies, documentation and procedures.
• RIBO licensed
• Excellent computer and communication skills

Excellent base salary, bonus and opportunities for growth and development

Full training, full time role with benefits and vacation.

Please forward resume to [email protected]

Aviation Underwriter

Underwriting Specialist – Aviation

JOB PURPOSE

The Aviation Underwriter is responsible for the evaluation and servicing complex and unique accounts with the Specialty Risk division

RESPONSIBILITIES

Responsible for the successful management and pricing of designated portfolio of Aviation accounts as well as growing and developing new business.

• Maintain the long term profitability of a portfolio. Grow and develop new business.
• Execute risk selection decisions within the assigned authority and in accordance to corporate guidelines for correct pricing techniques.
• Refer and redirect requests for risk selection for unique or unusual risks beyond personal authority, along with recommendations.

• Review and manage existing contracts.
• Develop contract wording for new product proposals and business plans.
• Develop new contract wordings.
• To ensure products and service are delivered in the most effective manner to achieve profit and growth objectives.
• Collaborate with and support other areas of the Specialty Risk team in the development of new business, products and pricing strategies to achieve profitable growth.
• Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies.
• Develop and maintain a knowledge and understanding of company operations and procedures, including demographic, economic, and social characteristics to increase market share.

• Participate in the development of new business, renewals and contribute to corporate objectives and assist in the presentation of proposals as required.
• Work collaboratively with Supervisors and/or Managers on special projects and assignments requiring advanced technical skills and knowledge when required.
• Other duties as assigned.

QUALIFICATIONS & SKILLS

• Proficient in creating and understanding contract wordings; proficiency in the use of Microsoft Word.
• 3 + years of Aviation underwriting with experience in special risks and the hard to place market
• Specialist/Management roles available for leadership experience along with 5+ years underwriting experience
• MGA or Brokerage experience is preferred
• Accurate and detail oriented.
• Commitment to high standards of performance and goals.
• Strong verbal and written communication skills.
• Demonstrated presentation skills.
• Ability to foster and build good working relationships with brokers, customers and business areas inside and outside the work unit.
• Ability to influence decisions and gain agreement and/or support on sensitive issues.
• Strong analytical and decision-making skills.
• Existing relationships within the industry are valued.
• Broad knowledge and understanding of underwriting discipline.
• Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.
• Completion of the CIP/FCIP designation an asset.

Please forward resume to [email protected]

Sales and Marketing – North Toronto ,$50k with bonuses

Sales and Marketing – Full Time $40,000 Base Salary + Bonus, Benefits and Vacation Package

Comma Recruitment have a full-time opportunity for an experienced sales person to call existing clients, marketing new promotions/events/booking appointments for sales staff .  State of the art offices, very professional and high end working environment, full time salaried role + bonuses, vacation and benefits. Expecting earnings around $50,000

We are looking for a confident sales professional to make outbound calls to existing clients

Full training provided but experience in an outbound sales role is important, call centre experience is preferred and you must be organized, comfortable and confident communicating with clients over the phone and face to face. Well presented for meeting clients and senior staff.

Please forward a resume to [email protected] and highlight previous sales or call centre experience.

High end products and office location so professional sales staff required.

 

Medical Reporting – Quality Assurance $40,000 (Markham)

Medical Reporting – Quality Assurance

Comma Recruitment are currently looking for Quality Assurance staff for medical reports, you must have a medical background or Kinesiology qualification.

You will be reviewing medical reports, insurance injury reports and editing for quality and accuracy.

You will also be responsible for file coordination, working with medical professionals and injury clinics.

Full time position, full training provided, benefits and vacation.

Also interested in more senior candidates for medical assessments, proof reading and reporting roles.

Qualifications:

• Knowledge of the medical examination process
• Experience in clinical editing and proof-reading to produce medical reports
• Attention to detail
• Superior organizational and time management skills
• Ability to work under pressure
• Excellent command of the English language, in both written and oral forms
• Superior knowledge of medical terminology and the scope of practice of different disciplines
• Working knowledge of Microsoft Windows

Monday – Friday 9am – 5pm

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