Senior Underwriter – Special Commercial Risks (Consumer Warranty and Guarantee) – Toronto

Senior Underwriter – Special Commercial Risks (Consumer Warranty and Guarantee)

Comma Recruitment are looking for a senior commercial underwriter with technical expertise on complex specialty risks. You will be responsible for the underwriting and service of accounts and complex exposures in the consumer warranty and guarantee sector.

You will evaluate, select, and establish/negotiate proper pricing levels for risks in order to ensure a profitable book of business within established underwriting guidelines.  Senior Underwriters are responsible for identifying, investigating, and developing new business/expansion opportunities.

 

1.            Ensure quality risk selection and pricing to maximize underwriting profitability and increase market share in the consumer warranty/guarantee and related products area.

2.            Responsible for the input of all account information and data to the Specialty Risk system.

3.            Develop customized Work/Excel reports to record, monitor and analyze premium, claim and security data for assigned accounts.

4.            Assist in the drafting and analyzing of account agreements and forms.

5.            Monitor on a monthly basis the financial performance of assigned accounts.

6.            Ensure monthly receipt of required reports and security from clients and external partners.

7.            Assist with introduction and communication of pricing, coverage and/or product changes in a timely manner.

8.            Participate in the development of business plans to contribute to corporate objectives.

9.            Act as a resource as required, making use of knowledge of territory, broker, market, and interpersonal and technical skills.

10.          Identify, investigate, and develop new business/expansion opportunities.

11.          Monitor trends and developments, identifying areas of concern regarding loss ratios, risk trends, or other discrepancies and recommend remedial solutions to management.

12.          Develop and maintain a knowledge and understanding of company operations and procedures, including demographic, economic, and social characteristics to increase market share.

13.          Maintain knowledge of industry trends, developments, and regulatory changes.

 

Comma Recruitment are looking for several years of insurance experience supporting specialty and alternative risk programs, especially knowledge of the extended warranty business.

•             Post-secondary education or equivalent combination of education and experience (Business or related discipline).

•             Working knowledge of GAP, replacement cost, Etching, brown/white goods and other related consumer products

•             Working knowledge of underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information, statuary constraints, and computer workflow procedures.

•             Working knowledge of other functional areas (i.e. Claims, Risk Management, Premium Accounting, etc).

Please forward resume to [email protected]

 

RIBO Sales Broker – Ottawa

RIBO Sales Broker – Ottawa

Comma Recruitment have a  full time opportunity for RIBO licensed Sales Broker,  located in Ottawa, working for one of Canada’s largest brokerages, this role has an excellent base salary with attractive bonus, benefits and vacation package

Personal Lines sales experience growing a book of business through referrals, following up on leads and cross selling to existing clients, service experience also required to follow up with existing referrals, make policy amendments and explain coverages.

Experience making outbound calls a great asset, contacting referrals from website and referrals from third parties.

Handling Personal Lines Home and Auto policies, must have insurance experience, ideally within a brokerage and a RIBO license, IT skills are a great advantage particularly experience with insurance systems like TAM, Powerbroker or CompuQuote

$45,000 – $50,000 base + bonus, expected first year earnings of $60,000 +

Please forward resume to [email protected]

Senior Casualty Claims Manager – Leading 3 BI/Casualty Managers – Mississauga – $100,000 +

Senior Casualty Claims Manager – Leading 3 BI/Casualty Managers –  Mississauga    100,000+

Comma Recruitment are looking for an experienced claims manager to lead a large Casualty Team with 3 BI / Casualty Managers reporting to you. As a Casualty Claims Manager you will be responsible for managing the successful operation of our Casualty Automobile tort and non-automobile tort teams.

•Participate in the development and implementation of business plans and manage day-to-day operations to achieve key business goals

•Assists Director to develop policies, strategies, budgets, and long term and short term plans to facilitate ongoing work, process improvement, customer relations and other functions.

•Monitor financial performance and productivity and reports monthly to appropriate stakeholders on progress up against specific goals and objectives.

•Develop, recommend, and implement strategies for loss containment such as legal and other   expenses and early settlement of claims where appropriate.

•Provide effective leadership, motivate staff and be responsible for hiring and terminations, coaching and mentoring subordinates, performance management, continuous learning and career development for managers and other staff.

•Develop, recommend and implement management and/or organizational initiatives to support company strategies including changes to organizational structure and process/technology improvements

•Act in a consultative and advisory capacity on claims matters such as: liability determination, policy interpretation and settlement negotiation to help resolve claims-related issues

•Liaise with other claims experts on technical and administrative issues

•Maintain a respectful and productive business relationship with vendors, service providers, legal firms and internal client groups

Experience and Qualifications required

•College diploma or university degree

•Completed or are working toward a Chartered Insurance Professional (CIP) designation

•A minimum of 10 years Claims experience including prior Casualty adjusting experience and at least two years in a management function.

•Excellent communication and interpersonal skills with all levels of staff, internal and external customers.

•Experience in coaching and developing staff

•Proficiency in a variety of PC software

•Proven leadership skills

•Excellent customer service skills

•Demonstrated knowledge of Personal/Commercial Lines Automobile and CGL lines of business.

 

Please forward resume to [email protected]

AB Adjuster – Toronto

Intermediate AB Adjuster – Toronto

Comma Recruitment are looking for an AB Adjuster, responsible for providing efficient and prompt investigation, evaluation, negotiation and settlement of moderate size and/or moderately complex claims in accordance with corporate guidelines and best practices.

•             Investigate, appraise/scope, confirm coverage, negotiate settlement and recovery, and conduct reporting and documentation of claims of moderate size and/or moderate complexity in accordance with established guidelines.

•             Conduct investigations of claims through contact with insurers, claimants, witnesses, other carriers, physicians, contractors, lawyers, etc.

•             Ensure the accurate and efficient payment of claims.

•             Adhere to service standards by communicating effectively with all parties involved.

•             Post-secondary education and / or equivalent on the job experience

•             Minimum 2-5 years Claims adjusting experience.

•             Working knowledge of the company principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses and coverage questions.

•             Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Working knowledge of Microsoft Office.

•             Actively pursuing CIP/FCIP designation an asset.

•             Ability to understand and interpret complex insurance contracts and changes in the interpretation as a result of case or statuary law.

•             Ability to demonstrate patience, empathy and understanding in dealings with customers.

•             Able to plan, organize, and manage multiple demands and changing priorities.

•             Strong analytical, problem-solving skills, investigative, and decision-making skills.

•             Demonstrated negotiation skills.

Please forward resume to [email protected]

Property Claims Manager $75,000 – $85,000 + Bonus

Property Claims Manager

Comma Recruitment are looking for a talented  Property Claims Unit Manager, you will be responsible for managing and co-ordinating internal, external and independent claims adjusters’ claims processing activities in order to meet profitability objectives, turnaround time and customer satisfaction.

Organize, plan and supervise your team, optimizing use of staff, financial and material resources, while encouraging teamwork and providing guidance for technical training

Achieve corporate and regional objectives by measuring the team’s performance, ensuring the quality of the claims handling process; and adhere to standards, procedures and productivity levels required

Make decisions for the Claims department regarding claims handling and payment

Assist with preparing the budget and provide follow-ups, updates and reports for management

Assist in improving operational processes

 

Comma Recruitment require 3-5 years property claims experience with leadership and /or management experience.

College / University degree

Chartered Insurance Professional (CIP) designation an asset

Leadership, analytical, planning and organizational skills

Strong communication skills and ability to adapt easily to change

Knowledge of Microsoft Office Suite and computer tools

Please forward resume to [email protected]

Senior Service Broker, VIP Personal Lines Clients $50,000 + Bonus and Commission

Senior Service Broker, VIP Personal Lines Clients  $50,000 + Bonus and Commission

Comma Recruitment are looking for a Senior Service Broker to provide exemplary customer service to VIP and Large Clients, who have home and auto policies and typically but not exclusively, Commercial accounts.

• Act as primary contact with clients for service issues and general concerns;
• Provide service by telephone, or at client request, at the client’s home or business location;
• Participate in review of client accounts on an annual basis, at the time of the renewal;
• General client service, including contacting company underwriters, and with other involved staff, such as Account Executives and Account Managers in other departments;
• Completion of processing tasks related to policies & endorsements utilizing required forms;
• Alert team members and other staff (including Management) to service or claims issues requiring action or client communication;
• Remain alert for opportunities to up-sell coverage (such as optional accident benefits, valuable articles, claims protection, umbrella coverage);
• If an insurer issues a non-renewal, offer alternative coverage, if appropriate;
• Review all documents received from insurers (renewals, endorsements, cancellations) and Bill all transactions;
• Renewals to be processed a minimum of 40 days prior to renewal data;
• Maintain complete and accurate client activity notes;
• Maintain current and up to date voice mail log books;
• Return voice mail messages as per Service guidelines (2 hours);
• Maintain suspense and keep current (within 5 days).

 

REQUIRED QUALIFICATIONS:

• R.I.B.O. license required.
• 3 – 5 years successful customer service experience in a general insurance brokerage
• Familiarity with Keal products (i.e. SigXp) considered an asset
• Excellent communication skills and the ability to work effectively for high net worth individuals and families

Please forward resume to [email protected]

 

RIBO Personal Lines Service Broker – Woodbridge $45,000 – $50,000

RIBO  Service Role – Woodbridge

Comma Recruitment have full time opportunities for a RIBO licensed service advisor , located in Woodbridge

Personal Lines service experience required to take incoming calls, make policy amendments and issue certificates and explain coverages.  Experience working in a Brokerage or an Insurance company in a service or sales role required.

Handling Personal Lines Home and Auto policies, IT skills are a great advantage particularly experience with insurance systems like TAM, Powerbroker or CompuQuote

Excellent company with immediate starts, full time  position includes benefits package and vacation.

$45,000 – $50,000 salary.

Please forward resume to [email protected]

 

Casualty Claims Manager – $90 – $100k

Casualty Claims Manager – Mississauga

Comma Recruitment are looking for an experienced claims adjuster with management experience. As a Casualty Claims Manager you will be responsible for managing the successful operation of our Casualty Automobile tort and non-automobile tort teams.

•Participate in the development and implementation of business plans and manage day-to-day operations to achieve key business goals

•Assists Director to develop policies, strategies, budgets, and long term and short term plans to facilitate ongoing work, process improvement, customer relations and other functions.

•Monitor financial performance and productivity and reports monthly to appropriate stakeholders on progress up against specific goals and objectives.

•Develop, recommend, and implement strategies for loss containment such as legal and other   expenses and early settlement of claims where appropriate.

•Provide effective leadership, motivate staff and be responsible for hiring and terminations, coaching and mentoring subordinates, performance management, continuous learning and career development for managers and other staff.

•Develop, recommend and implement management and/or organizational initiatives to support company strategies including changes to organizational structure and process/technology improvements

•Act in a consultative and advisory capacity on claims matters such as: liability determination, policy interpretation and settlement negotiation to help resolve claims-related issues

•Liaise with other claims experts on technical and administrative issues

•Maintain a respectful and productive business relationship with vendors, service providers, legal firms and internal client groups

Experience and Qualifications required

•College diploma or university degree

•Completed or are working toward a Chartered Insurance Professional (CIP) designation

•A minimum of 10 years Claims experience including prior Casualty adjusting experience and two years in a management function.

•Excellent communication and interpersonal skills with all levels of staff, internal and external customers.

•Experience in coaching and developing staff

•Proficiency in a variety of PC software

•Proven leadership skills

•Excellent customer service skills

•Demonstrated knowledge of Personal/Commercial Lines Automobile and CGL lines of business.

 

Please forward resume to [email protected]

RIBO Sales – Full Time Roles, Markham

RIBO Sales and Service

Comma Recruitment have contract and full time opportunities for RIBO licensed sales and service, located in Markham

Personal Lines sales and service required to follow up with existing referrals, make policy amendments and issue certificates and explain coverages.  Experience making outbound calls a great asset, following up on referrals from existing clients, referrals from website and referrals from third parties.

Handling Personal Lines Home and Auto policies, must have insurance experience, ideally within a brokerage. IT skills are a great advantage particularly experience with insurance systems like TAM, Powerbroker or CompuQuote

Excellent multi national company with immediate starts, full time and contract positions available.

$45,000 – $50,000 base + bonus, expected first year earnings of $60,000

Please forward resume to [email protected]

 

Insurance Branch Manager – Burlington

Insurance Branch Manager – Burlington

Comma Recruitment are looking for an experienced Branch Manager, you will manage the day-to-day operation of the Insurance Agency as well as have the vision and drive to build and execute a business plan that encompasses financial, operating, staffing and marketing strategies.  You also have the ability to motivate and lead a team of successful sales agents and create a thriving sales environment

The role includes:

Managing the branch to achieve the growth and retention targets;

Coaching and mentoring staff to reach their full potential;

Developing and implementing business plans and strategies, as well as building and expanding centres of influence in the community

 

Qualifications & Experience:

 

A minimum of 5 years insurance experience with a strong background in business development, including at least 2 years successfully managing a sales team.

Demonstrated strong coaching and team building skills;

Above average interpersonal skills;

Ability to build strong relationships;

Must have a General Insurance License or are willing to obtain one

 

Please forward resume to [email protected]

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