Loss Prevention Consultant
May 17, 2016 by Comma Recruitment
Filed under Jobs
LOSS PREVENTION CONSULTANT – $60,000 – $70,000
Comma Recruitment are looking for a Loss Prevention Consultant , responsible for providing expertise to both existing and prospective clients, responsible for GTA East, from Toronto East to Kingston.
RESPONSIBILITIES
Analysis of Risk Exposure
- Identifies hazards and exposures relative to property, casualty, automobile and pollution insurance provided.
- Identifies additional hazards and exposures in the business for which insurance coverage is not provided to assist the business owner in managing his/her operation.
- Considers controls in place to assess their effectiveness and whether they are adequate.
- Collects information regarding the operations of the business through effective questioning and interview techniques.
- Collects accurate measurements and calculations in order to prepare an estimate of building values including application of depreciation/obsolescence principles.
- Presents our Insurance Loss Prevention documentation and programs in order to assist the client on an on-going basis
- Discusses recommendations for improvement with client as part of the site visit.
Administrative
- Fully documents collected client information utilizing established formats and templates.
- Writes recommendations as part of the report so that others can accurately and formally communicate those to all stakeholders.
- Documents work and expenses by submitting reports with no more than a 2 -week delay.
Training
- When requested, assists with classroom and field training of others.
- Follows the established Loss Prevention Training Program. This includes a combination of instruction based on the Training Manual and their own practical knowledge.
- Provides a detailed explanation on how to complete all relevant forms and reports.
- Accompanies other employees on account visits that involve complex loss prevention issues.
Professional Development
- Monitors industry and marketing trends within the general marketplace and communicates these to the Director.
- Develops relationships with industry peers and related associations to keep abreast of industry changes and client needs.
- Attends seminars to improve overall knowledge of insurance products.
Involvement in the general sales cycle
- Accompanies Risk Coordinators on client trips on an as needed basis to review risks.
- Supports sales presentations when requested by the Risk Services Coordinator.
QUALIFICATIONS
- Post-Secondary education in engineering, building technology, or insurance courses such as CRM or CIP.
- Minimum 3-5 years’ experience as a Loss Prevention Trainee or equivalent work experience in the P&C industry.
- Valid Driver’s License and acceptable driving record.
Please forward resume to [email protected]
Personal Lines CSR – $45,000
May 11, 2016 by Comma Recruitment
Filed under Jobs
Mandarin / Chinese Personal Lines CSR – GTA East – Full Time
Duties and Responsibilities:
Comma Recruitment are looking for a RIBO Licensed Client Service Representative to handle in-bound calls, requests for policy changes and billing questions.
Looking for confident CSR’s to provide exemplary customer service to clients within our Service Department who have home and auto policies with us.
Must be perfectly fluent in English, Mandarin and/ or Cantonese.
- 2-5 years experience in a similar insurance sales or service role
- Handle in-bound phone calls, requests for policy changes and billing question
- Able to make outbound calls to existing clients for renewals
- RIBO licensed
- Excellent computer and communication skills
Great salary from $40,000 – $45,000 depending upon experience
Full training, full time role with benefits and vacation.
Please forward resume to [email protected]
Senior Claims Manager – Ottawa
May 3, 2016 by Comma Recruitment
Filed under Jobs
Senior Claims Manager
Comma Recruitment are looking for an experienced claims manager to manager multiple teams / units throughout the Ottawa Region.
Responsible for the direction and management of the Accident Benefits Claims Teams within the Ottawa Region, oversee day-to-day operations providing for efficient and effective work processes, quality customer service, and continuous improvement meeting all company standards, procedures and goals.
Authorizes major settlements within authority level or escalates those cases with higher financial requirements or special circumstances.
Works with the Director of AB in providing for the overall direction and management of the customer service and claims settlement.
- Manages the day-to-day operation of the AB Unit(s) of the claims department to achieve essential business goals and meet customer service expectations.
- Manages and monitors activities of clerical support staff unit(s).
- Reports on progress up against specific goals and objectives, providing Monthly/Quarterly results. Ensures effective implementation of and compliance with all company policies and procedures.
- Manages relationships with key vendors within area(s) of expertise, ensuring that corporate policies and procedures as well as customer service and productivity standards
Assists Directors to develop policies, strategies, budgets and long- and short-term plans to facilitate ongoing work, process improvement, customer relations and other functions.
Acts as claims authority within area(s) of expertise and provides direction on such issues as policy interpretation, legal and technical issues or concerning large losses. Settles large or complex claims within own authority or escalates issues as necessary.
Manages budget and material resources within own group to provide exceptional customer service and while meeting all of the financial and productivity goals. Develops, recommends, and implements strategies for loss cost containment and increased Salvage and Subrogation returns to improve the Region’s loss ratios.
Responsible for managing the employees within own group including hiring and terminations, coaching and mentoring subordinates, performance management, continuous learning and career development for all staff.
Minimum of 10 years Claims experience which includes automobile, AB and casualty adjusting and 2 years in a management function.
Excellent communication and interpersonal skills with all levels of staff.
Proficiency in a variety of PC software including Microsoft Word.
Experience in coaching and developing staff.
Proven leadership skills, excellent communication skills
CIP(Chartered Insurance Professional), FCIP or Degree a preference
Bilingualism (English & French) is a preference
Please forward resume to [email protected]
Senior Bilingual Life Underwriter
May 3, 2016 by Comma Recruitment
Filed under Jobs
- Review, evaluate and assess individual life applications for accuracy and completeness and accepts or declines the risk based upon analysis of medical history, occupational hazards, financial background, insurable interest or other information pertinent to the decision
- Exercises sound and reasoned medical and financial underwriting judgments based on various underwriting requirements and case documentation
- Communication with applicants/agents when information is missing or in error on the application
- Communicates case decisions to applicants in a timely and customer-friendly manner
- Submits recommendations for cases in excess of approval limits or for consultation to Medical Director or Manager
- Orders requirements (Paramedical, Laboratory, ECG, Vitals) as per underwriting guidelines or due to medical history
- Performs other duties as assigned.
QUALIFICATIONS REQUIRED
- High school graduate
- minimum 2 + years as Underwriter, Senior level experience would be welcomed
- Solid knowledge of underwriting risk assessment, policies and procedures, medical background preferred
- Excellent verbal and written communication skills in English and French
- Excellent organizational skills and attention to detail.
- Effective Team player
- Efficient in Microsoft OS
- Well-developed theoretical problem solving skills
- Able to act with appropriate sense of urgency
Please forward resume to [email protected]
Senior Portfolio Underwriter – Property and Casualty
April 28, 2016 by Comma Recruitment
Filed under Jobs
Senior Portfolio Underwriter – Property and Casualty
The Senior Portfolio Underwriter will be responsible for meeting or exceeding the commercial insurance
growth and profit goals for assigned brokers.
- Work as a team with the Sr. Production Underwriter to manage your assigned brokers and ensure that excellent broker relationships are maintained.
- Work as a team with the Sr. Production Underwriter and manage your assigned brokers to underwrite and service the renewal portfolio, endorsements, cancellations, certificates etc. to ensure they are completed within service standards in accordance with company guidelines and within assigned authority.
- Assist the Sr. Production Underwriter with new business inputting, rating, issuing and documentation to ensure the correct procedures are followed and service standards are met.
- Develop and maintain strong broker relationships and market our insurance products and services.
- Analyze and evaluate results for your portfolio and use individual or collaborative judgment to ensure that profit and growth goals are met.
- Communicate results, outstanding issues, opportunities to Director of Commercial Insurance.
- Record underwriting information for the purpose of evaluation, assessment, audit and profitability.
- Assist with training and coaching of other staff as required.
- Additional duties as assigned by the Director of Commercial Insurance.
Required Experience, Qualifications, and Expectations:
8+ years of experience in commercial Property/Casualty underwriting including senior-level experience in this area, CIP designation, strong knowledge of Microsoft Word and Excel.
- Strong property and casualty product knowledge, and the ability to make sound underwriting decisions for mid-market and larger complicated accounts.
- Possess excellent oral and written communication skills and superb time management and organizational skills.
- Ability to work well independently as well as part of a team
- Accountability, customer-centric thinking, teamwork and a commitment to excellence.
- Possess strong team building, coaching and leadership skills
Please forward resume to [email protected]
Corporate Underwriter – Special Risks, Toronto
April 28, 2016 by Comma Recruitment
Filed under Jobs
Corporate Underwriter – Special Risks – Downtown Toronto
JOB PURPOSE
The Corporate Underwriter is responsible for the evaluation and servicing highly complex and
unique accounts within the Fronting segment of Specialty Risk, in accordance with established
guidelines and business objectives. The incumbent will be expected to solve highly complex
problems by applying a breadth of expertise to identify innovative solutions as well as develop
and refine contract wordings.
RESPONSIBILITIES
1 Responsible for the successful management and pricing of designated portfolio of fronting and net risk accounts.
- Maintain the long term profitability of a significant portfolio of Fronting accounts regardless of market conditions. This includes the ability to successfully negotiate terms, conditions and pricing to achieve new business, renewal and profitability targets.
- Execute risk selection decisions within the assigned authority and in accordance to corporate guidelines for correct pricing techniques.
- Refer and redirect requests for risk selection for unique or unusual risks beyond personal authority, along with recommendations.
- Develop contract wording for new product proposals and business plans.
- Review and manage existing contracts.
- Develop new contract wordings.
- To ensure products and service are delivered in the most effective manner to achieve profit and growth objectives.
- Work with external clients, general counsel and reinsurance departments on contract wordings.
- Collaborate with and support Specialty Risk team in the development of products and pricing strategies to achieve profitable growth.
- Understand and apply best business practices towards compliance, internal control and
operational risk controls in accordance to national standards and regulatory standards and policies.
- Monitor trends and developments identifying areas of concern regarding loss ratios, risk trends, or other discrepancies.
- Develop and maintain a knowledge and understanding of company operations and procedures, including demographic, economic, and social characteristics to increase market share.
- Fully supports and understands corporate and Regional financial and underwriting goals and objectives and ensures all underwriters are knowledgeable as to these goals and objectives.
- Participate in the development of business plans to contribute to corporate objectives and assist in the presentation of proposals as required.
- Work collaboratively with Supervisors and/or Managers on special projects and assignments requiring advanced technical skills and knowledge when required.
- Other duties as assigned.
QUALIFICATIONS & SKILLS
- Proficient in creating and understanding contract wordings; proficiency in the use of Microsoft Word.
- Proficient in creating and maintaining Microsoft Excel-based spreadsheets and workbooks.
- Accurate and detail oriented.
- Commitment to high standards of performance and goals.
- Strong verbal and written communication skills.
- Demonstrated presentation skills.
- Ability to foster and build good working relationships with brokers, customers and business areas inside and outside the work unit.
- Ability to influence decisions and gain agreement and/or support on sensitive issues.
- Strong analytical and decision-making skills.
- Post-secondary school education in legal/accounting preferred and/or equivalent on the job experience.
- Minimum 7-10 years’ experience in underwriting property and casualty insurance risks or senior level experience in Special Risks – warranty and service contract experience is preferred, including data analysis, coverage review and form creation.
- Existing relationships within the industry are valued.
- Basic knowledge of insurance accounting principles, including earning factors, reserves, account receivables and account payables.
- Broad knowledge and understanding of underwriting discipline and pricing models.
- Working knowledge of company underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information, statuary constraints, and computer workflow procedures.
- Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.
- Completion of the CIP/FCIP designation an asset.
Please forward resume to [email protected]
Bilingual Claims Adjuster – GTA East $45,000
April 15, 2016 by Comma Recruitment
Filed under Jobs
Bilingual Claims Adjuster – Life, Accident and Health
Comma Recruitment are looking for a Junior / Intermediate Life, accident and Health disability claims adjuster, 1+ years experience in similar claims and must be bilingual in French and English
· Adjudicate all lines of Life, Accident and Health claims
· Approve, deny, or inquire further for necessary information from claimants, doctors, or hospital to assess claimant’s eligibility for benefits.
· Interprets and administers policy provisions including, but not limited to, eligibility and investigations.
· Review incoming correspondence concerning existing claims.
· Refer files for special investigation, if required.
· Discuss and explain benefit payments to claimants by telephone.
· Document claim file actions and telephone conversations appropriately.
· Review claims on diary and send follow up reminders in a timely manner.
· Refer activity outside of authority level to Senior Adjusters or Claims Manager where appropriate
QUALIFICATIONS REQUIRED
· Completion of College diploma;
· 1-2 years of claims adjudication experience;
· Bilingual (Fluent in French and English);
· Good communication skills, both verbal and written;
· Aptitude for figures;
· Possess a logical mind and an understanding of the insurance Industry;
· Knowledge of medical terminology;
· Good computer skills;
· Ability to make sound judgments and good decision-making skills;
· Strong cross-functional team skills with the ability to work independently;
· Previous disability management experience, assessing disability claims would be an asset;
· Previous knowledge of disability products would be an asset.
Please forward resume to [email protected]
Special Risks Underwriter – Toronto
April 11, 2016 by Comma Recruitment
Filed under Jobs
Special Risks Underwriter – Entertainment / Sport and Leisure
Comma Recruitment are looking for a Special Risk Underwriter, the purpose of this position is to provide underwriting for specialized markets including Sport and Leisure, risk classification and compliance to established standards.
Experience with Lloyds markets is a great asset.
Underwriters are responsible for evaluating & selecting profitable new risks, based on our underwriting appetite and principles, while developing and maintaining value-driven relationships with brokers. Experience growing a book of business and technical underwriting knowledge is required.
This is a full time role with excellent vacation, benefits and salary package
Qualifications:
- A minimum of 4 years underwriting experience, Brokerage experience a great asset
- Experience with Lloyds markets or special risks preferred
- College or university degree or equivalent work experience
- Excellent written and verbal communication skills
- Working towards, or have attained, the CIP designation
- Ability to collaborate with peers and subordinates as well as the ability to work well independently
Please forward resume to [email protected]
Bilingual Auto PD / Liability Adjuster – Toronto
April 11, 2016 by Comma Recruitment
Filed under Jobs
Comma Recruitment are looking for a Senior Auto PD with Liability experience.
This position is responsible for investigating, negotiating and settling Auto PD claims, product liability, warranty and manufacturing claims. The adjuster will be responsible for direct file handling and communication with all involved parties.
Bilingual French and English is required.
- Confirm valid coverage.
- Fully investigate liability.
- Fully investigate serious injuries & exposure.
- Develop relationship with clients, manage high profile accounts
- Provide instruction and direction to external vendors i.e.: independent adjusters, legal counsel, engineers.
- Calculate ultimate probable exposure and reserve accordingly.
- Properly maintain a diary system to monitor files.
- Actively participate in settlement initiatives along with both private and mandatory mediations.
REQUIRED EXPERIENCE AND QUALIFICATIONS
- Minimum 5 years of experience adjusting claims
- Fully Bilingual, French and English
- Detail oriented and well organized individual.
- Strong oral and written communication skills.
- Superb interpersonal skills and leadership qualities/potential.
- Work well individually or as a part of a team.
- Computer literacy with strong working knowledge of Microsoft programs.
- High School Diploma or equivalent and University or College Degree; have or working towards CIP designation.
Please forward resume to [email protected]
Marine Underwriter – Toronto
April 5, 2016 by Comma Recruitment
Filed under Jobs
Intermediate and Senior Marine Underwriters
Comma Recruitment are looking for Intermediate and Senior Marine Underwriters with 2 -5 years progressive experience. You will be responsible for underwriting within the marine lines unit.
Underwriters are responsible for evaluating & selecting profitable new risks, based on our underwriting appetite and principles, while developing and maintaining value-driven relationships with brokers. Experience growing a book of business and Ocean Marine technical underwriting knowledge are required.
Based Downtown Toronto we offer an amazing package with the best bonuses in the industry.
- Responsible for the successful evaluation, selection, negotiation, and pricing for assigned policies in order to ensure a profitable book of business within established underwriting authority.
- Develop and maintain a professional relationship with brokers and/or customers to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection.
- Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies.
- To monitor business performance, review progress and enable timely corrective or other appropriate actions to be taken with our partners.
- Develop and maintain a knowledge and understanding of company operations and procedures.
- Mentor and train less experienced underwriters and support staff.
- Work collaboratively on special projects and assignments when required.
Comma Recruitment are looking for:
- Post-secondary school education and/or equivalent on the job experience.
- Minimum 2 years experience for intermediate and seniors with 5+ years experience underwriting with a sound technical knowledge of Ocean Marine
- Broad knowledge and understanding of underwriting discipline and pricing models.
- Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.
- Completion of the CIP/FCIP designation or working towards.
Please forward resume to [email protected]