Underwriting Specialist – Commercial Lines $75-85k

Underwriting Specialist – Commercial Lines

Responsible for:

• Successfully achieving corporate underwriting goals.
• The profitable growth of Commercial Lines department by accepting acceptable risks with acceptable conditions at adequate pricing levels.
• Managing the training requirements of the commercial department.
• Ensuring that audits are completed as per the audit guidelines and submitting an audit report to AVP Commercial.
• Ensuring department adheres to corporate underwriting standards, reinsurance treaty restrictions, limit capacity and Insurance Act regulations.
• Assist or develop new product lines of business including appropriate wordings, underwriting rules and rates.
• Provide required KPI reports
• Evaluate ‘program’ opportunities, recommend appropriate action plan and develop/manage all programs as directed by management.
• Collect and analyze competitor technical information and data and recommend any appropriate product changes or realignment of risk appetite.
• Ensure the commercial intra-net site has updated wordings, manuals, rates, marketing material etc.
• Working as a team player and leading by example, both within the department and with other departments for the overall success of the company.

Key Activities:

• Work with the commercial underwriting staff to successfully underwrite and price accounts to achieve profitable growth.
• Implement the corporate goals that have been established.
• Review the key management reports to determine what corporate goals are working effectively and what goals are not and submit a recommended action plan to AVP commercial.
• Implement the established corporate strategies in order to achieve our corporate goals.
• Use in-depth product and market knowledge to successfully underwrite and price accounts for profit and growth.
• Implement the new products or services that have been developed to successfully meet the needs of our customers.
• Technical responsibility for establishing line limits, ensuring appropriate capacity to support product development.
• Identify business opportunities including what competitive product offerings are required to remain competitive in the market place.
• Complete underwriting audits as per the audit guidelines.
• Conduct training secessions.
• Act as a technical resource for underwriting, claims, brokers, IT and management for the intent and interpretations of relevant legislation, wordings and corporate guidelines.
• Work with the Technical Committee to develop system improvements and underwriting guidelines that benefit and can be used throughout.

Experience Required

• In depth technical knowledge and experience and the ability to apply that knowledge in order to work with managers and staff including other departments to achieve corporate goals.
• In depth knowledge of underwriting principles and practices, concepts and methodologies and how they are applied for the successful achievement of corporate goals.
• In depth knowledge of commercial rates and pricing to effectively underwrite the types of business written.
• Effective oral and written communications skills.
• Effective IT skills to effectively manage corporate systems such as: IIS, OPUS, Word, Excel, PowerPoint and Outlook.
• Excellent customer service and business skills.
• Excellent coaching and mentoring skills.
• Excellent presentation skills.

Education and Experience:

• University / College degree, CIP or CRM designation or working towards.
• 8+ years underwriting experience, management /leadership experience a great asset.

Please forward resume to [email protected]

Clinical Quality Control Editor – East GTA $50,000

Clinical Quality Control Editor

Comma Recruitment are currently looking for a Clinical Quality Control Editor, who is flexible to work in all aspects of our quality assurance process. You will be responsible for clinical coordination of files and the final stage clinical report editing.

A medical background or qualification in Kinesiology with editing and medical reporting experience

Qualifications:

• Licensed Regulated Healthcare Practitioner in good standing with your regulatory college or related experience in Healthcare, Qualification in Kinesiology or a medical background
• Knowledge of the independent medical examination process
• Advanced experience in clinical editing and proof-reading to produce defensible, evidence based, objective and impartial medical reports
• Knowledge of applicable legislation on a national platform
• Attention to detail
• Superior organizational and time management skills
• Ability to work under pressure
• Excellent command of the English language, in both written and oral forms
• Superior knowledge of medical terminology and the scope of practice of different disciplines
• Working knowledge of Microsoft Windows

Please forward resume to [email protected]   

Accounts Clerk – Full time $34,000

Accounting Clerk – Accounts Payable/Receivable/Reception

Comma Recruitment are looking for an accounts clerk with experience in Accounts Payable and /or Accounts receivable.

You will provide assistance to the Accounting Department.  Primary responsibilities of this position are accurately processing the daily deposits to the correct accounts and data entry (keying remittances). Secondary duties involve general clerical work to assist the Accounting team: filing, photocopying, helping with mass mailings, downloading and processing electronic remittances; other duties as assigned.

The incumbent also answers the general inquiry line and provides reception relief in accordance with the department’s schedule. The Accounting Clerk must be able to work with little supervision, meet all deadlines, and work well under pressure. Overtime hours are expected when required, in order to meet deadlines.

The incumbent must maintain the confidentiality and security of client files and data, and must adhere to specific rules and standards in protecting manual and computerized information.

QUALIFICATIONS

• Post Secondary diploma from a recognized college in Accounting or equivalent in education and experience.
• Up to one year related experience in an Accounting office. Experience working with bank deposits is desired.
• Computer proficient –basic Excel experience is required (incumbent is familiar with Excel functions and spreadsheet formatting). Experience with databases built on Oracle platforms preferred.
• Superior data entry keyboarding skills (alpha-numerical); speed and accuracy required.
• Incumbent is accurate and detailed oriented with an aptitude for arithmetic.
• Ability to work efficiently under pressure and able to meet established deadlines.
• Excellent customer service skills and works well in a team environment.
• Good oral and written communication skills.

Please forward resume to [email protected]

Senior Property Claims Adjuster- Mississauga

Senior Property Claims Adjuster

Comma Recruitment are looking for a talented intermediate / senior property claims adjuster, must have experience with both personal and commercial lines along with experience handling large and complex claims.

Essential Duties and Responsibilities:

• Confirm policy coverage
•  Proactive and thorough investigation and direct handling of losses
•  Negotiate and settle losses within authority
•  Document all conversations and file activity.
• Coach and mentor more junior staff
• Act as liaison with other departments, brokers and vendors
•  Actively participate in the Major Loss Committee Process

Required Experience and Qualifications:

• 5-10 years’ experience adjusting personal and commercial lines property losses.
• Skilled in interpreting personal and commercial lines wordings, as well as the Insurance Act of Ontario.
• Must have strong organizational, communication and prioritization skills.
• Energetic, enthusiastic individual who is able to work independently and contribute as part of a team.
•  Computer literacy with working knowledge of Microsoft Office products
• College/University degree or equivalent, and working towards CIP designation.

Please forward resume to [email protected]

Bilingual Claims Admin Coordinator $45+ ( Toronto)

Bilingual Claims Administration Coordinator

Comma Recruitment are looking for an individual to join the National Claims Team of our Investigative Services Department.  The focus of this role is detecting suspicious claims that require further investigation.

This is an office-based position.  You will:

• Use our Fraud Detection Software to identify suspicious claims
• Perform preliminary investigations, refer claims of concern to regions for further investigation
• Liaise with a Special Investigation Units to support their investigators
• Develop understanding of Investigative Services’ key metrics and log data in our metrics-tracking software

 

We are looking for a Bilingual (French and English) Admin professional with claims /Insurance experience:

• Excellent written and verbal communication skills
• Strong natural curiosity and propensity for investigating
• University degree / College diploma
• French Language fluency preferred
• Chartered Insurance Professional (CIP) designation an asset
• 1-3 year of Claims adjusting experience an asset

Please forward resume to [email protected]

Bilingual Health Underwriter

Bilingual Health Underwriter

• Review, evaluate and assess all individual Disability applications for accuracy and completeness and accepts or declines the risk based upon analysis of medical history, occupational hazards, financial background, insurable interest or other information pertinent to the decision.
• Exercises sound and reasoned medical and financial underwriting judgments based on various underwriting requirements and case documentation.
• Communication with applicants/agents when information is missing or in error on the application.
• Communicates case decisions to applicants in a timely and customer-friendly manner.
• Submits recommendations for cases in excess of approval limits or for consultation to Medical Director or Manager.
• Orders requirements (Paramedical, laboratory, ECG, Vitals) as per Underwriting guidelines or due to medical history.

QUALIFICATIONS REQUIRED

• College graduate and minimum two years of relevant work experience.
• Solid knowledge of underwriting risk assessment, policies and procedures, medical terminology, human biology and anatomy
• Excellent written and verbal communication skills (communicate clearly and concisely by telephone and email) in English and French (Bilingual required).
• Strong organizational skills and attention to detail to follow business processes correctly, anticipating and understanding the downstream impact and ensuring high quality the first time/every time.
• Effective team player.
• Demonstrates professionalism by consistently acting with respect and courtesy to co-workers and customers, maintains personal credibility, and exhibits excellent teamwork
• Proficiency in Microsoft Office, including Word, Excel and Outlook.
• Able to prioritize and work well under pressure.

Please forward resume to [email protected]

Bilingual Administration Coordinator $40 – $45k GTA East

Bilingual Administration Coordinator

Comma Recruitment are looking for an Administration professional with Insurance Industry experience:

• Manage volumes of underwriting requirements to be ordered and coordinates and performs all functions related to ordering, downloading, distributing and filing underwriting requirements for all lines of business.
• Monitor work baskets and delegate the distribution of work to the Application Administrators to ensure all administrative activities and tasks are handled timely to adhere to department standards.
• Investigates and solves third party vendor issues as related to underwriting requirements.
• Monitor department’s general underwriting inbox and delegates files to Administrators for handling.
• Coordinates new product setup including form number creation, testing, coding in AS400 for policy fulfillment package.
• Generates status reports to Assistant Manager as required.
• Communicates and liaise with paramedical vendors, Sales Administration team, and field Agents directly to ensure contact with policy holders on orders that are deemed exception cases.
• Performs other related duties as assigned or required by management.

 

QUALIFICATIONS REQUIRED

• College graduate from a Business Administration or related certificate program.
• Minimum two (2) years relevant experience, insurance experience preferred.
• Excellent written and verbal communication skills (communicates clearly and concisely by telephone and email) in fluent English and French (Bilingual required).
• Strong organizational skills and attention to detail to follow business processes correctly, anticipating and understanding the downstream impact and ensuring high quality the first time/every time.
• Effective team player.
• Demonstrates professionalism by consistently acting with respect and courtesy to co-workers and customers, maintains personal credibility, and exhibits excellent teamwork.
• Proficiency in Microsoft Office, including Word, Excel (macro writing experience an asset), Outlook and Adobe Professional (ability to create fillable PDF forms).
• Able to make decisions with limited supervision.
• Able to prioritize and work well under pressure.

Please forward resume to [email protected]

Bilingual – Senior Claims Adjuster

BILINGUAL-  SENIOR CLAIMS ADJUSTER

Comma Recruitment are looking for a Senior, Bilingual Claims Adjuster:

• Adjudicate contested and complex accident, life, critical illness, cancer and sickness disability claims.
• Adjudicate suspicious and fraudulent claims and refer files for special investigation if required
• Approve, deny or enquire further information from claimants, doctors or hospital to assess claimant’s eligibility for benefits.
• Interpret and administer policy provisions including, but not limited to eligibility, definition of total disability, and pre-existing investigations.
• Review and make decisions for policy rescission, after discussion with underwriting.
• Request independent investigation on claimants such as activities check/IME/peer-to-peer assessment.
• Consult with other departments (Legal, Medical Consultant, Underwriting, etc) as required and conduct investigations.
• Discuss and explain benefit payments to claimants. Document claim file actions and telephone conversations appropriately. Follow up on claims and send timely follow-up reminders.
• Review and approve adjusters’ files over their approval limits.
• Provide ongoing training and coaching to adjusters and new hires.
• Handle complaints – log, review, communicate with all parties involved, and provides response to complainants and/or Department of Insurance or other consumers agencies in accordance with Company compliance.
• Required to meet or exceed departmental service, quality and production objectives.

QUALIFICATIONS REQUIRED

• Minimum high school education or college diploma
• Minimum 5 years of claims adjudication experience
• Bilingual – English and French written and verbal communication skills
• Mathematical skills – aptitude for figures
• Insurance courses such as LOMA and HIAA
• Ability to make good decisions and use sound judgment
• Strong knowledge of medical terminology

Please forward resume to [email protected]

Underwriter – Property and Casualty. Toronto & Mississauga

 Underwriter – Property and Casualty

The Property and Casualty Underwriter will be responsible for meeting or exceeding the commercial insurance growth and profit goals for assigned brokers.  Comma Recruitment are looking for a very talented intermediate / senior underwriter with experience in P&C, any experience in MGA or Brokerage an asset.

• Work as a team to manage your assigned brokers and ensure that excellent broker relationships are maintained.
• Work as a team with the Sr. Production Underwriter and manage your assigned brokers to underwrite and service the renewal portfolio, endorsements, cancellations, certificates etc. to ensure they are completed within service standards in accordance with company guidelines and within assigned authority.
• Assist with new business inputting, rating, issuing and documentation to ensure the correct procedures are followed and service standards are met.
• Develop and maintain strong broker relationships and market our insurance products and services.
• Analyze and evaluate results for your portfolio and use individual or collaborative judgment to ensure that profit and growth goals are met.
• Communicate results, outstanding issues, opportunities to Director of Commercial Insurance.
• Record underwriting information for the purpose of evaluation, assessment, audit and profitability.
• Assist with training and coaching of other staff as required.
• Additional duties as assigned by the Director of Commercial Insurance.

Required Experience, Qualifications, and Expectations:

4+ years of experience in commercial Property/Casualty underwriting, experience with MGA’s a real asset, CIP designation, strong knowledge of Microsoft Word and Excel.

• Strong property and casualty product knowledge, and the ability to make sound underwriting decisions for mid-market and larger complicated accounts.
• Possess excellent oral and written communication skills and superb time management and organizational skills.
• Ability to work well independently as well as part of a team
• Accountability, customer-centric thinking, teamwork and a commitment to excellence.
• Possess strong team building, coaching and leadership skills

 

Please forward resume to [email protected]

Special Risks Underwriter – Personal Accident

Special Risks Underwriter – Personal Accident  AD&D

Comma Recruitment are looking for a Special Risk Underwriter, the purpose of this position is to provide underwriting for specialized markets including Personal Accident, AD & D, risk classification and compliance to established standards.

Experience with Lloyds markets or MGA experience is a great asset.

Underwriters are responsible for evaluating & selecting profitable new risks, based on our underwriting appetite and principles, while developing and maintaining value-driven relationships with brokers.  Experience growing a book of business and technical underwriting knowledge is required.

This is a full time role with excellent vacation, benefits and salary package

Qualifications:

• A minimum of 2 years underwriting experience, MGA /Brokerage experience a great asset
• Experience with Lloyds markets or special risks preferred – AD&D , Personal Accident
• College or university degree or equivalent work experience
• Excellent written and verbal communication skills
• Working towards, or have attained, the CIP designation
• Ability to collaborate with peers and subordinates as well as the ability to work well independently

Please forward resume to [email protected]

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