Marketing / Account Management

Marketing / Account Management

 Comma Recruitment are looking for a Marketing / Business Development  Account Manager to join a very successful team, looking for 1 years experience in a field rep, sales or account management position along with a medical / Kinesiology / Science education or some medical/physio  background.

• Account management Services for new and existing accounts.
• Direct and coordinate company sales and marketing functions.
• Develop and coordinate sales selling cycle and methodology.
• Direct and oversee the company marketing function to identify and develop new customers for products and services.
• Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
• Analyze and evaluate the effectiveness of sales, methods, costs, and results.
• Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets.
• Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach.
• Directly manage major and critical developing client accounts, and coordinate the management of all other accounts.
• Participate in the development of new project proposals.
• Establish and implement short- and long-range goals, objectives, policies, and operating procedures.
• Supervise the planning and development of company marketing and communications materials.
• Increase sales for Legal, Employer, Life and Health markets locally, as well as across Canada when deemed necessary
• Represent the company at various community and/or business meetings to promote the company.
• Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs.
• Promote positive relations with partners, vendors, and distributors.
• Recommend and administer policies and procedures to enhance operations.
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.

We Offer :

• Full time, salaried position – Monday – Friday
• Full benefits and Vacation package
• Commission / Bonus Structure
• Full training and product / service education
• Opportunity for professional development and promotion

 Please forward resume to [email protected]

Senior Underwriting Specialist – Casualty – $90,000 – $110,000

Senior Underwriting Specialist – Casualty

Comma Recruitment are looking for an Underwriting Specialist – Casualty, to work in conjunction with the Director of Underwriting , to establish and maintain the national underwriting framework for the casualty line of business including guidelines, wordings & product development for  our commercial Insurance brands

This is a management level position and reports to the Director of Underwriting, we are looking for an Underwriting Specialist / Senior Underwriter with 5-10 years commercial underwriting experience including senior level experience handling large and complex files.

The Underwriter provides governance through review of portfolio level reports & by conducting audits on profit centre files.  You will be expected to provide technical guidance and insight to solve highly complex problems that have portfolio level impact, as well as supporting the underwriting profit centres in the underwriting of complex and unique accounts

 

RESPONSIBILITIES

• Responsible for the successful management and pricing for CGL, Umbrella and Excess casualty.
• Maintain the long term profitability of the casualty line.
• Participate with actuarial in establishing portfolio pricing.
• Conduct market research & develop business cases for proposed new products or product line changes or enhancements. Support the development of new products or product changes.
• Direct the introduction and communication of rating and exposure strategies, coverage and/or product changes in a timely manner.
• Develop and maintain a knowledge and understanding of the insurance marketplace, regulatory and compliance requirements, competitive positioning and company operations and procedures.
• Analyze effect of relevant legislation on policy coverages, and draft necessary changes and additions to policy wordings and underwriting guidelines.
• Develop & maintain expert knowledge of underwriting systems. Define the business requirements for development of I.T. systems to support the underwriting function.
• Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies
• Monitor trends and developments identifying areas of concern regarding loss ratios, risk trends, or other discrepancies.
• Implement processes, to facilitate the continuous improvement, both internal/external in ease of doing business.
• Assist in the price monitoring, risk selection and data quality performance reviews.
• Participate in profit centre audits including reporting and follow up of relevant findings.
• Maintain an effective technical framework including hazard recognition, authority levels, and bulletins.
• Collaborate and support profit centre underwriting teams.
• Advise and provide counsel on more complex underwriting exposures beyond profit centre authorities.
• Support profit centres in identifying portfolio improvement opportunities and the development of action plans.
• Mentor and train less experienced underwriters and support staff.
• Participate in the training and development of profit centre underwriting and support staff members, and provide technical expertise and advice regarding products, systems, and processes.
• Counsel underwriters in respects to risk evaluation, rating and the implementation of internal procedures.
• Provide input to various underwriting, strategic, staffing and other issues as requested including industry committees.
• Work collaboratively on special projects, business transformation initiatives and assignments requiring advanced technical skills and knowledge when required.

 

QUALIFICATIONS

• Post-secondary school education and/or equivalent on the job experience.
• Minimum 5-10 years experience in the property and casualty industry underwriting commercial casualty
• Broad knowledge and understanding of underwriting discipline and pricing models.
• Working knowledge of company underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information, statuary constraints, and computer workflow procedures.
• Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills.
• Advanced knowledge of Microsoft Office.
• Completion of the CIP/FCIP designation.

Please forward resume to [email protected]

Special Risks – Underwriting Specialist

Underwriting Specialist – Special Risks – Downtown Toronto

JOB PURPOSE

The Underwriting Specialist is responsible for the evaluation and servicing highly complex and unique accounts within the Finance segment of Specialty Risk including exposure to fronting, in accordance with established guidelines and business objectives. The incumbent will be expected to solve highly complex problems by applying a breadth of expertise to identify innovative solutions as well as develop and refine contract wordings.

This role is management level, no direct reports, this position will report to Director, Special Risks

RESPONSIBILITIES

1 Responsible for the successful management and pricing of designated portfolio of fronting and net risk accounts.

• Maintain the long term profitability of a significant portfolio of Fronting accounts regardless of market conditions. This includes the ability to successfully negotiate terms, conditions and pricing to achieve new business, renewal and profitability targets.
• Execute risk selection decisions within the assigned authority and in accordance to corporate guidelines for correct pricing techniques.
• Refer and redirect requests for risk selection for unique or unusual risks beyond personal authority, along with recommendations.

2. Develop contract wording for new product proposals and business plans.

• Review and manage existing contracts.
• Develop new contract wordings.
• To ensure products and service are delivered in the most effective manner to achieve profit and growth objectives.
• Work with external clients, general counsel and reinsurance departments on contract wordings.

 

3. Collaborate with and support Specialty Risk team in the development of products and pricing strategies to achieve profitable growth.
4. Understand and apply best business practices towards compliance, internal control and

operational risk controls in accordance to national standards and regulatory standards and policies.

• Monitor trends and developments identifying areas of concern regarding loss ratios, risk trends, or other discrepancies.

5. Develop and maintain a knowledge and understanding of company operations and procedures, including demographic, economic, and social characteristics to increase market share.

• Fully supports and understands corporate and Regional financial and underwriting goals and objectives and ensures all underwriters are knowledgeable as to these goals and objectives.
• Participate in the development of business plans to contribute to corporate objectives and assist in the presentation of proposals as required.

6. Work collaboratively with Supervisors and/or Managers on special projects and assignments requiring advanced technical skills and knowledge when required.
7.  Other duties as assigned.

QUALIFICATIONS & SKILLS

• Proficient in creating and understanding contract wordings; proficiency in the use of Microsoft Word.
• Proficient in creating and maintaining Microsoft Excel-based spreadsheets and workbooks.
• Accurate and detail oriented.
• Commitment to high standards of performance and goals.
• Strong verbal and written communication skills.
• Demonstrated presentation skills.
• Ability to foster and build good working relationships with brokers, customers and business areas inside and outside the work unit.
• Ability to influence decisions and gain agreement and/or support on sensitive issues.
• Strong analytical and decision-making skills.
• Post-secondary school education in legal/accounting preferred and/or equivalent on the job experience.
• Minimum 7-10 years’ experience in underwriting property and casualty or senior level experience in Special Risks – experience  including data analysis, coverage review and form creation is favourable
• Existing relationships within the industry are valued.
• Broad knowledge and understanding of underwriting discipline and pricing models.
• Working knowledge of company underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information, statuary constraints, and computer workflow procedures.
• Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.
• Completion of the CIP/FCIP designation an asset.

Please forward resume to [email protected]

Medical Report Editor

Medical Reporting – Quality Assurance

Comma Recruitment are currently looking for Quality Assurance staff for medical reports, you must have a medical background or Kinesiology qualification.

You will be reviewing medical reports, insurance injury reports and editing for quality and accuracy.

You will also be responsible for file coordination, working with medical professionals and injury clinics.

Qualifications:

• Knowledge of the medical examination process
• Experience in clinical editing and proof-reading to produce medical reports
• Attention to detail
• Superior organizational and time management skills
• Ability to work under pressure
• Excellent command of the English language, in both written and oral forms
• Superior knowledge of medical terminology and the scope of practice of different disciplines
• Working knowledge of Microsoft Windows

Full time position $35,000 – $40,000 + benefits and vacation

Monday – Friday 9am – 5pm

Please forward resume to [email protected]   

Executive Underwriter – Property and Casualty

Executive Underwriter P&C

Comma Recruitment are looking for a Senior Underwriter / Specialist or Underwriting Manager with 10 years P&C Commercial Underwriting experience.

The Executive Underwriter is responsible for underwriting and servicing highly complex and unique accounts in accordance with established guidelines and business objectives in the achievement of national standards for data quality and service levels.

The Executive Underwriter will be expected to solve highly complex problems by applying a breadth of expertise to identify innovative solutions and also in interpreting internal and external business issues and recommending best practices.  In addition to underwriting responsibilities, this position is responsible for the mentorship and training of underwriting and support staff, ensuring best practices and guidelines are understood and applied.

 

Responsibilities:

• Responsible for the successful management and pricing of designated portfolio of accounts.
• Develop and maintain a professional relationship with brokers and/or customers to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection.
• Collaborate with and support corporate underwriting teams in the development of products and pricing strategies to achieve profitable growth.
• Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies.
• Develop and maintain a knowledge and understanding of company operations and procedures, including demographic, economic, and social characteristics to increase market share.
• Mentor and train underwriters and support staff.
• Provide input to their Manager/Division Head and/or Corporate Underwriting on various underwriting, strategic, staffing and other issues as requested.
• Work collaboratively with Supervisors and/or Managers on special projects and assignments requiring advanced technical skills and knowledge when required.

Requirements

• Post-secondary school education and/or equivalent on the job experience.
• Minimum 7-10 years experience of property and casualty underwriting
• Broad knowledge and understanding of underwriting discipline and pricing models.
• Working knowledge of company underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information, statuary constraints, and computer workflow procedures.
• Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.
• Completion of the CIP/FCIP designation.

Please forward resume to [email protected]

 

Senior Manager / Director – Life and Health Underwriting

Senior Manager / Director – Life and Health Underwriting

This role is responsible for the management and continued development of a strong, dynamic underwriting team including the coordination of all related activities.

These responsibilities include managing the quality, training and efficiency of the team, ensuring that underwriting decisions are consistent with company guidelines, risk selection, underwriting philosophy, policies/procedures, as well as collaborating in the development activities, and service projects while ensuring work efficiency and process improvements.

This role acts as a contact person with the various distribution networks, suppliers and reinsurers.

Key Activities:

• Lead, coach and mentor the underwriting team, and act as technical expert on the more difficult and complex underwriting issues.
• Recruit, train, coach and manage performance gaps and processes and other issues within the team.
• Monitor workflow processes to ensure maximum productivity is being realized, and make changes as appropriate.
• Ensure staffing levels are appropriate, and employees are sufficiently trained and are continuously developing. Develop business case to add additional staff as required.
• Ensure underwriting guidelines are current, and consistent with the company’s objectives; ensure guidelines are being followed by underwriting team. Keep abreast of any changes in the industry and keep Executive Management aware of these changes.
• Manage vendor relationships (e.g., external companies that manage the collection and analysis of specimen) ensuring cost, quality and service meet company standards.
• Participate in development of Underwriting budget and monitor expenditures on an ongoing basis.
• Provide input into the development of new products or the review of existing products as required.
• Monitoring underwriter’s files and decisions on a regular basis providing quality assurance to ensure decisions are appropriate and are compliant with company’s underwriting policies, procedures and systems.
• Collaborates and coordinates operations with the managers responsible for Underwriting, included providing the necessary support, in addition to verify compliance with standards and policies and quality work
• Performs various projects in line with strategic planning and objectives of management.
• Proposes changes to systems to improve the efficiency and quality of operations involved in the preparation of requests, including prioritization, and implementation

Comma Recruitment are looking for a Senior Underwriter with leadership experience, will also be open to a Director and will adjust role and salary accordingly.

10 years experience with Individual Life and Health Underwriting, including knowledge of medical terminology, strong understanding of the human body

Analytical/logical thinking, excellent problem solving abilities

Excellent oral and written communication skills are required

The ability to make sound decisions is also necessary

Demonstrated ability to facilitate, plan and deliver technical training

Demonstrated leadership, organizational and people management skills

Proven interpersonal and team building skills including ability to create a motivated team environment

 

Requirements

• University degree or equivalent industry education/ experience
• Ten + years of experience in individual life/health underwriting
• Experience in a leadership role
• Knowledge of life/health products in personal insurance
• FALU or working towards

 

Please forward resume to [email protected]

Sales: Home and Auto. Full Time, Toronto East

Personal Lines Sales (Home and Auto ) – $38,000 Base Salary + Bonus and Commissions

Comma Recruitment have  full time opportunities for sales professionals with experience in direct sales, telemarketing or retail sales background to join a brokerage that offers in house full time training, pays for RIBO licensing and provides in class training prior to RIBO exam.

You will be mentored and educated, provided with all the tools for long term insurance sales success, in return we require bright and talented, hardworking individuals with outstanding communication skills and the ability to build relationships and close sales.

Please highlight a proven sales background in your previous roles, this opportunity provides full training, licensing, salary and benefits with opportunities for commissions and bonuses.

Please forward a resume to [email protected]

Property and Casualty Production Underwriter

 Property and Casualty Production Underwriter                                                                Toronto

The Underwriter is responsible for underwriting and servicing accounts in accordance with established guidelines and business objectives in the achievement of national standards for data quality and service levels.

Comma Recruitment are looking for a Senior Underwriter / Intermediate with 5+ years progressive experience in Commercial Underwriting.

You will be expected to solve problems by applying a broad perspective to identify solutions and also in interpreting internal and external business issues and recommending best practices.

Building Relationships and writing new business, ideally you will have existing broker and client relationships and have the ability and personality to develop new and renewal business.

RESPONSIBILITIES

Underwriting:

• Implement renewal rate and exposure, retention, and rate adequacy guidelines.
• Responsible for the successful evaluation, documentation, selection, negotiation, and pricing for assigned policies in order to ensure a profitable book of business within established underwriting authority
• Refer and redirect requests for pricing decision and risk selection for risks beyond personal authority, along with recommendations.
• Ensure endorsements, renewals, reissues, and cancellations are reviewed and analyzed in accordance with standards and guidelines.
• Analyze new business for risk profitability by assessing exposures and hazards as determined by review of underwriting data and referring as required.
• Monitor trends and developments identifying areas of concern regarding loss ratios, risk trends, or other discrepancies.
• Assist in the price monitoring, risk selection and data quality performance reviews.
• Maintain working knowledge of all Information Systems/Programs within underwriting, and analyze/recommend improvements to work processes and procedures.
• Identifies, investigates, and develops new business/expansion opportunities for assigned segment.
• Evaluates, selects and establishes/negotiates proper rate and levels for risks in order to ensure a profitable book of business within established underwriting guidelines.
• Develop and maintain a knowledge and understanding of company operations and procedures.

Sales/Negotiations:

• Develop and maintain a professional relationship with brokers and/or customers to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection.
• Collaborate with brokers and customers to assist in business retention and customer satisfaction through regular interactions.
• Investigate customers’ risk factors relative to corporate pricing approach to gain support, agreement and enhance relationships.
• Participate in the communication and education of brokers concerning the corporate underwriting philosophy, policies, and procedures as required.
•  Maintain knowledge of industry trends, developments, and regulatory changes
• Provide quality customer service to assigned brokers including clarification of coverage, wordings, and claims history.
• Understand and adhere to service standards in accordance with company guidelines.
• Forge new business relationships and solicit new business opportunities.

QUALIFICATIONS

• Post-secondary school education and/or equivalent on the job experience.
• Completion of the CIP and/or FCIP designation preferred
• Minimum 3 years’ experience in the property and casualty industry
• Working knowledge of company underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information, statuary constraints, and computer workflow procedures.
• Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Working knowledge of Microsoft Office.
• Sound knowledge and understanding of underwriting discipline and pricing models.

Please forward resume to [email protected]

Multi Line Claims Adjuster – Int / Snr

Multi Line Claims Representative – Intermediate – Senior

Responsible for the investigation, evaluation, disposition and settlement of all claims. This includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves.

• Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
• Interacts extensively with various parties involved in the claim process.
• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
• Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and also in accordance to any statutory, regulatory and ethics requirements.
• Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.
• Other duties as assigned.

 

 Skill

• Knowledge of accepted industry standards and practices.
• Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
• Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.
• Time management skills
• Exceptional telephone communication skills
• Experience in Retail claims environment
• Strong organization skills with attention to detail and accuracy
• Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism
• Strong understanding of Microsoft Office programs, ie: Word, Excel and PowerPoint
• Exceptional customer service skills required

Qualifications 

• Five years claims related experience required.
• College/University degree or equivalent work experience preferred.
• Ideally three years experience in product liability, bodily injury and/or general liability.

Relationships 

• Good interpersonal skills including the ability to work in conjunction with and support all administration management, supervisory and staff positions

Please forward resume to [email protected]

Accounting Clerk – Full Time with Salary, Benefits and Vacation package.

Accounting Clerk   $34,000 + Benefits

Reporting to the Manager, the incumbent provides assistance to the Accounting Department.

The primary responsibilities of this position are accurately processing the daily deposits to the correct

accounts, data entry (keying remittances), downloading and processing electronic remittances.

Secondary duties involve general clerical work to assist the Accounting team: filing, photocopying and

other duties as assigned. The incumbent also answers the general inquiry line and provides reception

relief in accordance with the department’s schedule. The Accounting Clerk must be able to work with little supervision, meet all deadlines, and work well under pressure.

Overtime hours are expected when required, in order to meet deadlines.

The incumbent must maintain the confidentiality and security of client files and data, and must adhere to specific rules and standards in protecting manual and computerized information.

 

QUALIFICATIONS

 

1. Post Secondary diploma from a recognized college in Accounting or equivalent in education and experience.
2. Up to one year related experience in an Accounting office. Experience working with bank deposits is

desired.

3. Computer proficient –basic Excel experience is required (incumbent is familiar with Excel functions

and spreadsheet formatting). Experience with databases built on Oracle platforms preferred.

4. Superior data entry keyboarding skills (alpha-numerical); speed and accuracy required.
5. Incumbent is accurate and detailed oriented with an aptitude for arithmetic.
6. Ability to work efficiently under pressure and able to meet established deadlines.
7. Excellent customer service skills and works well in a team environment.
8. Good oral and written communication skills.

Please forward resume to [email protected]

 

« Previous Page — Next Page »