Manager – Property Claims Specialists $78,000 – $85,000 + 10% bonus – GTA EAST

Claims Manager – Property Claim Specialists – GTA EAST

Managing and controlling the operations of a team of Property Claims Specialists.

Provides leadership to ensure efficient and effective work processes and to meet corporate objectives, quality service, and continuous improvement.  Directs resources within budget allocation and ensures adherence to corporate policies and standards.

Responsibilities

Manages the operations of the Property Claims Specialists to achieve key business goals.  Monitors and participates in Specialists’ activities and reports on progress.  Provides leadership to the team including communicating corporate philosophy, vision, and values.

Proactively manages National/ Regional Initiatives and results to achieve business goals

Acts in a consultative and advisory capacity on claims matters and technical issues.   Resolves complex claims related issues and/or escalates problems according to company policies.

Attends and participates in legislative/judicial hearings and alternate dispute resolution meetings.  Authorizes settlements of claims in accordance with authority limits.

Establishes and maintains productive business relationships with vendors, service providers.

Identifies improvement needs to policies and/or processes to improve business results, vendor issues, vendor best practices working closely with the Property COE and Rely Manager

Participates in the development and implementation of business plans.  Develops, recommends, and implements management strategies, organizational structure, and process/technology improvement

Qualifications

University degree/college diploma including business experience.

Licensed to operate a motor vehicle (good driving record).

Seven years claims handling experience preferred.

Three years experience at supervisory level or equivalent experience.

Actively pursuing a CIP designation.

Strong communication and customer service skills including diplomacy and tact

Strong Organization and analytical skills

Drives Results

Please forward resume to [email protected]