Senior Service Broker  – Personal Lines Marine

Comma Recruitment is looking for a talented service broker who will be working directly with clients in delivering the world-class customer service.

As the Senior Service Broker, Personal Lines Marine you will be a personal advisor providing expert advice and customized boat insurance coverage. Whether that means guiding clients through their policy renewal cycle, handling policy changes, or resolving billing issues, you will get the opportunity to work through it all!

How you will impact the business:

• Supporting a designated portfolio of clientele, playing a meaningful role in business retention and building upon customer relationships.
• Review accounts at renewal, taking the vital steps in placing coverage required by the client, re-marketing when required, adhering to binding authority set out by carriers.
• Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client.
• Identify upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client.
• Consistently acting to upgrade insurance market knowledge, keeping tabs on new products and policy changes.

What Will Make You Successful

• Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time!
• Working collaboratively and building relationships comes naturally to you, whether that’s with clients or colleagues – people love working with you, and you with them.
• Comprehensive and effective verbal and written communication skills.
• Always maintaining a keen eye for detail comes easy and is key part of what has made you successful in your past roles.
• Highly tech-savvy, with an ability to learn new systems, tools and processes.

Education & Experience

• 2+ years of Personal Insurance Broking experience relevant to the recreational marine industry.
• RIBO license required.
• Secondary School Diploma required, College or University Degree strongly preferred.
• Pursuing or willingness to pursue relevant insurance certifications or education (i.e. CIP, CAIB, CRM) highly preferred.
• Knowledge of Epic an asset

What we can offer you:

We offer a very competitive salary and bonus plan.

We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for paid sick days, personal days, employee education recognition program, employee referral bonus program and more.

Work from home flexibility, flexible working hours and working with industry leaders.

Please forward resume to [email protected]