Commercial Lines Account Manager, work from home flexibility

Comma Recruitment are looking for a talented Commercial Lines Account Manager with 3+ years experience in commercial lines, a great attitude to succeeding and motivated to win. If you want each day to be different and like to help others while achieving significant financial rewards.

A strong negotiator to review and manage renewals, grow the book through developing new business opportunities.

• Working and reporting directly to the President to deliver an unmatched client service experience.
• Responsible for serving customers to assess and fulfill their insurance needs to the highest standards of satisfaction.
• Develop relationships through educating and informing those you connect with.
• Accountable for determining customer needs, dealing with customer sales, complaints, all aspects of renewals including securing the best terms and conditions and best product, handling inquiries and processing transactions.
• Constantly develop and improve soft skills and various industry professional designations
• Follows all procedures and policies when providing customer service.
• Able to accurately identify exposures/risks associated with prospects operations and or gaps in existing coverage and present risk management and or insurance solutions to address them.
• Actively participates in all assigned training
• Set and meet personal goals to ensure that the sales of insurance products are maximized by fulfilling the customer’s determined needs.
• Gather underwriting information from prospects, prepare submissions and secure the best terms available from the markets for quotes through negotiations.
• Understands his/her role as a brand ambassador and provides positive brand experiences to all customers
• Develop relationships with underwriters to ensure timely issuance of documentation and best terms are made available.
• Interacts with customers to provide information in response to inquiries about products and services and handles and resolves complaints. Actively working on developing new relationships and opportunities within a mutually agreed segment to achieve mutually agreed sales/growth targets.
• Win often…to achieve mutually agreeable personal and team growth targets

Comma Recruitment are looking for:

• 3 + years of commercial insurance industry experience, broker or underwriter experience preferred.
• Computer skills – proficient in MS Office
• Excellent customer service and conflict resolution skills
• Excellent verbal and written communication and presentation skills
• Strong organizational and time management skills
• Strong negotiation skills
• Strong business development skills
• Ability to work independently

We offer an exceptional package of base salary, commissions, benefits, flexible work from home arrangements, opportunities for professional development and long term growth plus an opportunity to work day to day with industry leaders.

Please forward resume to [email protected]