Administrative Coordinator, Medical Assessment Office

Administrative Coordinator

Comma Recruitment are looking for an Administrative Coordinator to manage the front office reception desk, provide support to managers, other staff and office visitors by handling a variety of tasks in order to ensure that all interactions between our organization and others are positive and productive.

Requirements

• Post-secondary education or 2 years of related work experience
• Knowledge of the Statutory Accident Benefits Schedule

Qualifications

• Relevant experience in an Administrative role is required, medical / IME environment preferred
• Demonstrated ability to type a minimum of 35 W.P.M.
• Proficiency in Microsoft Office Suite
• Must possess strong tendencies for accuracy and attention to detail
• Demonstrated ability to work independently, prioritize work activities and manage time efficiently
• Solid working knowledge of PIPEDA/PHIPA and best practices
• Demonstrated ability to promote a positive team-oriented environment
• Demonstrated ability to work well under pressure
• Fluent command of the English language verbal/written. (French an asset)

Essential Duties and Responsibilities Include, but are not limited to the following  :

Answering phones, Communicate with assessors, clients, and examinees regarding appointment scheduling, appointment changes, etc.

Call evaluees to confirm appointment details

Arrange ancillary service (transportation, translation and chaperone) as required

Greeting and assisting evaluees with intake process in clinic

Providing chaperone services in clinic as required

Arbitration letters

Monitor incoming faxes, emails

Medical document preparation (as needed)

Following up on missed/cancelled appointments

Forward all emails/documents/invoices/requests/inquiries received to the correct person/department

Communicate clearly with clients, assessors, and examinees

We offer a wonderful working environment, a full time salaried role with training and ongoing mentoring, opportunity to work with industry experts and opportunities for growth and professional development.

Please forward resume to [email protected]