Bilingual Assistant Manager – Underwriting $70k GTA

Bilingual- Assistant Manager, Underwriting

Comma Recruitment are looking for a talented bilingual (English and French) underwriter with experience underwriting accident, disability, life and health policies.

Ability to train, mentor and coach staff along with technical underwriting experience.

• Provide ongoing training, coaching and supervision to underwriting staff members.
• Implementing and maintaining department policies, guidelines, procedures and reports
• Manages the transaction service levels of the Underwriting department
• Develop, co-ordinate and conduct the appropriate technical training for all underwriting employees.
• Reporting system challenges, testing and coordinating resources as appropriate
• Assisting employees as the key individual providing support for escalated customer or business issues
• Subject matter expert for identifying and resolving customer related issues and concerns
• Partners in the Underwriting file audit process with Manager
• Identifying and implementing opportunities for efficiencies
• Assist Manager to prepare and/or facilitate monthly/quarterly team and operational meetings
• Work with the department to keep procedures current as work processes change and evolve

QUALIFICATIONS

• 3-5 years progressive underwriting experience
• Excellent written and verbal communications skills in English and French required
• Ability to motivate and manage staff and drive teamwork towards a common objective.
• Education/knowledge specific to medical terminology and risk assessment.
• Ability to work independently and manage multiple priorities in a fast paced environment
• Willingness to embrace change and implement new approaches and ideas.
• A well-defined sense of diplomacy, conflict resolution, and people management skills.
• Strong on execution including project management fundamentals
• Communications – clear, thorough, timely
• Experience speaking in front of groups.
• Sound morals, ethic and confidentiality with ability to develop trusting and effective working relationships with peers and employees.
• Technically savvy and efficient with Microsoft Office and operating systems

Please forward resume to [email protected]