Senior Manager / Director – Life and Health Underwriting

Senior Manager / Director – Life and Health Underwriting

This role is responsible for the management and continued development of a strong, dynamic underwriting team including the coordination of all related activities.

These responsibilities include managing the quality, training and efficiency of the team, ensuring that underwriting decisions are consistent with company guidelines, risk selection, underwriting philosophy, policies/procedures, as well as collaborating in the development activities, and service projects while ensuring work efficiency and process improvements.

This role acts as a contact person with the various distribution networks, suppliers and reinsurers.

Key Activities:

• Lead, coach and mentor the underwriting team, and act as technical expert on the more difficult and complex underwriting issues.
• Recruit, train, coach and manage performance gaps and processes and other issues within the team.
• Monitor workflow processes to ensure maximum productivity is being realized, and make changes as appropriate.
• Ensure staffing levels are appropriate, and employees are sufficiently trained and are continuously developing. Develop business case to add additional staff as required.
• Ensure underwriting guidelines are current, and consistent with the company’s objectives; ensure guidelines are being followed by underwriting team. Keep abreast of any changes in the industry and keep Executive Management aware of these changes.
• Manage vendor relationships (e.g., external companies that manage the collection and analysis of specimen) ensuring cost, quality and service meet company standards.
• Participate in development of Underwriting budget and monitor expenditures on an ongoing basis.
• Provide input into the development of new products or the review of existing products as required.
• Monitoring underwriter’s files and decisions on a regular basis providing quality assurance to ensure decisions are appropriate and are compliant with company’s underwriting policies, procedures and systems.
• Collaborates and coordinates operations with the managers responsible for Underwriting, included providing the necessary support, in addition to verify compliance with standards and policies and quality work
• Performs various projects in line with strategic planning and objectives of management.
• Proposes changes to systems to improve the efficiency and quality of operations involved in the preparation of requests, including prioritization, and implementation

Comma Recruitment are looking for a Senior Underwriter with leadership experience, will also be open to a Director and will adjust role and salary accordingly.

10 years experience with Individual Life and Health Underwriting, including knowledge of medical terminology, strong understanding of the human body

Analytical/logical thinking, excellent problem solving abilities

Excellent oral and written communication skills are required

The ability to make sound decisions is also necessary

Demonstrated ability to facilitate, plan and deliver technical training

Demonstrated leadership, organizational and people management skills

Proven interpersonal and team building skills including ability to create a motivated team environment

 

Requirements

• University degree or equivalent industry education/ experience
• Ten + years of experience in individual life/health underwriting
• Experience in a leadership role
• Knowledge of life/health products in personal insurance
• FALU or working towards

 

Please forward resume to [email protected]