Personal Lines Account Manager- GTA

Comma Recruitment are looking for RIBO licensed service staff to service a book of existing Personal Lines business, make amendments, policy changes, provide coverage advice, renewals and remarkets.
This is a full time, salaried role, benefits, vacation package, ongoing training and mentoring with a large, multi-national brokerage.
Excellent salary, bonus, benefits and pension plan, work from home flexibility and a choice of GTA locations to work from.

Position Summary:
To provide customer service for Personal Insurance policies and taking responsibility for the retention of a large existing book of home and auto business
What you will be doing:
• Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries and process renewals
• Complete relevant administrative tasks, process correct and accurate documentation
• Contact Underwriters and Adjusters to discuss guidelines and policy
• Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
• Keep current on underwriting rules and workflow processes
• Actively participate in training initiatives

What you bring to the table:
• RIBO Licensed
• Insurance experience with two or more years customer service experience
• Exposure to insurance systems, systems like EPIC is an asset
• Proficient in MS Office – Word, Excel, Outlook
• Excellent customer services skills and adept in conflict resolution
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

Please forward resume to [email protected]

High Value Account Manager

Comma Recruitment are looking for a talented High Value Account Manager, 3+ years personal lines service and account management experience with strong experience servicing VIP /High Value clients. You bring superb customer service standards along with experience with high value markets such as Intact Prestige, Onyx, Aviva Ovation, Chubb etc.

Primary Duties
• Respond to all client inquiries in a timely manner
• Review, analyze and counsel coverages, identifying any discrepancies on book of business
• Process and/or review all transactions
• Manage client policy renewals as well as re-market existing clients
• Cross-sell/upgrade existing coverage and/or present additional coverages as needed
• Evaluate policy coverage terms and limits relative to client needs and risk profile
• Manage and service books of business for VIP clients with “white glove” service
• Maintain professional relationships with clients and underwriters

Comma Recruitment are looking for :
• RIBO Licensed
• Working towards or have CIP or CAIB
• Experience with high net worth insurance carriers such as Chubb, Intact Prestige, Aviva Ovation and Northbridge Onyx
• 5+ years’ experience in Personal Lines, included client facing and knowledge in high net worth carriers
• 2+ years’ experience in managing and servicing a High Net Worth Personal Lines book of business
• Strong organizational skills and attention to detail
• Positive attitude with outstanding interpersonal and communication (oral & written) skills
• Must be able to work in office or a hybrid work model

 

Benefits
On top of a very competitive salary and bonus structure, we offer a highly comprehensive benefits and vacation package that covers
• Medical Benefit
• Dental Care
• Vision Care
• Disability Insurance
• Extended Health Care
• Employee Assistance Program
Please forward resume to [email protected]

MGA Underwriter and Team Lead

Comma Recruitment is working with an award winning MGA, looking for a talented MGA Underwriter
with leadership experience or leadership qualities to underwrite submissions and manage a small team
of Underwriters.
Reviewing submissions, writing quality business while building relationships with colleagues, brokers
and specialist markets.

Do you like to look at challenging risks with a problem-solving mind? This is a key role with room for
further growth within our company. Remote work options are available.
If you are looking for an opportunity in a fast paced, motivating, hybrid or remote work environment
with great benefits, where you are empowered in your role, you may be the exact person we are looking
for!

As our Team Leader, you will:
• Oversee a small team 0f 6-8 Commercial Underwriters
• Review & apply pricing, terms & conditions to new & renewal business.
• Maintain & grow the existing book of business.
• Establish & strengthen relationships with retail producing brokers by encouraging additional
submission inflow.
• Provide feedback & market intelligence to the Ontario team, motivate and oversee MGA
underwriters
• Develop broker relationships by attending broker meetings, conventions & functions.
• Potential to participate in discussions with markets & add commentary on specific programs
• Discuss new product development opportunities
What you bring to the team:
• Strong organization, prioritization, and time management skills to complete assignments
efficiently and within structured timelines
• An eye for detail to handle new business quotations with a high degree of accuracy
• Positive, driven, and disciplined attitude with a solutions focus
• Self-motivated to meet competitive individual and team-related targets
• Strong independent work ethic
• Ability to work harmoniously in a team environment & collaborate with teammates
• Strong written language, and professional communication skills
• Flexible and adaptable to change
• Strong negotiation skills
• Understanding of Microsoft Office Suite
• Level 1 – General Insurance license (or the ability to obtain within a certain time frame)
• CAIB, CIP, CRM, FCIP or working towards a finalizing a designation is preferred
• 5+ years commercial underwriting experience, ideally with solid MGA experience
What we bring to the table:
• A fulfilling company culture that empowers our people, provides personal support &
mentorship, professional growth, and career advancement.
• Competitive Salary
• Bonus Structure
• Company-matched RRSPs
• Employee Stock Purchase Plan
• Extended medical benefits
• Job Stability
• Continuing education and professional designation subsidy
• A positive and collaborative environment; teammates are rewarded on their performance and
achievement of goals.
• An environment where a proactive and entrepreneurial attitude thrives.

Please forward resume to [email protected]