Recruitment and Roster Relations Manager

Comma Recruitment is looking for a Recruitment and Roster Manager to provide overall support to Assessment Services in ensuring appropriate availability and expertise within the Assessor Roster to meet the needs of the business.

Understanding the needs of the Scheduling/ Intake Teams and Client Stakeholders and combining that with the expectation of our assessors in relation to the client deliverables is essential for success in this role.

The Recruitment and Roster Relations Manager will be responsible for securing Block Booking dates and ensuring all Assessor Credentialing is current.

This is a full time position, working remotely.

Description:

• Responsible for identifying and anticipating assessor recruiting needs and gaps by Intake and Scheduling and sourcing appropriate assessors with the necessary expertise to ensure key metrics outlined in client service level agreements are met.
• Ensuring the recruitment and credentialing of assessor is completed properly (e.g., review of Curriculum Vitae, Good Standing with appropriate College, terms and conditions of Assessor obligations met and social media searches etc.)
• Ensure assessors receive proper onboarding and ongoing monitoring, maintenance of fees, assessment and report quality.
• Overall responsibility for maintaining the AB, BI, CAT, Occupational Health National rosters, and submission of all client roster submissions on a quarterly, year basis.
• Oversight and direction of Block Booking (pre-booking dates and block booking calendar is managed to meet key performance metrics).
• Responsible for overall assessor relations, fee negotiations and credentialing
• Assessor site visits on a regular basis

 

Qualifications

• IME Industry experience a must
• Business Development or Account Management experience would be an asset
• Excellent interpersonal and communication skills
• Attention to detail
• Ability to work under pressure
• Independent and Self-motivated
• Ability to problem-solve and adapt quickly
• Computer proficiency in Microsoft Office Programs (Outlook, Word, Excel), Smart Simple, other Client Referral Management Software, and web based meeting platforms (MS Teams)

Please forward resume to [email protected]

Administration, Ajax

Comma Recruitment are looking for a talented Administrator to work with a wonderful team located in Ajax.

Working with a team to organize scheduling for monthly, quarterly and annual fire inspections.

Schedule engineers and inspectors, review and update subsequent reports.

Email clients with inspection reminders

Respond to incoming calls and email inquiries

Review and type up new quotes

Accept deliveries and update system

Working Mon – Thursday 8:30 – 4:30pm and 8:30 – 4:00pm Friday from Ajax location

 

Comma Recruitment are looking for :

Strong administration skills, experience in a busy office environment.

Excellent communication skills verbal and written to effectively work with internal and external stakeholders.

Strong time management and organizational skills to manage competing priorities.

Current Microsoft Office working knowledge, experience with Excel and Outlook a great asset

Ability to work independently and as part of collaborative team environment.

We offer Full training provided and ongoing support and excellent hourly rate

Please forward resume to [email protected] 

Specialty Lines, Client Service Manager

Comma Recruitment is looking for a special lines underwriter to work with a leading international team as a Client Service Manager.

Client Service Managers are responsible for ensuring that every interaction is a great experience, with efficient flawless service standards upheld. They assist the Director of Specialty Lines – Fronting in managing all operational activities that are in scope for the fronting team, and also by establishing and maintaining excellent relationships with Managing General Agencies (MGAs), reinsurance brokers, and reinsurers externally as well as internal teams.

They provide coaching of other Specialty Lines staff – mixing their mentoring and technical experience to ensure that all on the team are supported.  They provide exceptional customer service to our MGA partners, ensuring that relationships and service are kept top-of-mind.  They manage client and reinsurers’ requests with the objective of resolving all questions related to the fronting portfolio. They understand and apply best business practices towards compliance, internal control, and operational risk controls for fronting programs in accordance with regulatory standards and policies.

 

We are looking for:

• Specialty Lines Underwriting (Fronting being a strong asset)
• Customer Service and Relationship-Building
• Coaching and mentoring

 

And you have:

• 5+ years of Commercial Underwriting (Property, Casualty, Fronting)
• Leadership experience
• Insurance accounting principle knowledge, including earning factors, reserves, Accounts Payable and Receivables

We offer:

• Superb salary, benefits and pension plan along with generous vacation.
• Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
• Growth opportunities to develop your career by applying to permanent roles as they become available.
• We help you prioritize your well-being from day one through, early leave days, wellness programs, rewards, and recognition programs.
• We care about the community and supports the causes you believe in with donation matching and team volunteer days.

Please forward resume to [email protected]