Commercial Administrator

Comma Recruitment are looking for a talented administrator within the commercial department to work for a leading brokerage.

Our culture – Everyone from our team is gifted ownership in the company each and every year to create alignment and to help everyone enjoy the benefits of being an owner!

Work From Wherever You Want! – Our systems, operations, processes etc. have always been built to support a work from wherever you want arrangement.

Always connected and part of a team! – Between interesting and diverse weekly all colleague Teams video calls, treat of the month, virtual and in person team events, wellness, life coach and personal training services available to all colleagues.

Master of your own destiny – We believe in accountability and merit, which is why every associate has their own set of key performance indicators so your contribution is always recognized and appreciated.

Are you an experienced professional administrator that thinks critically, has excellent attention to detail, above average typing skills and that understands…as we do…that administration is the foundation of every great organization!

Are you primarily motivated by the satisfaction and joy that comes from helping others. Have expertise and experience working with Applied Systems TAM or EPIC. Are organized, hardworking and love working in an environment where every day is different.

Working directly with our team to deliver an unmatched prospect and client service experiences. Assist and master key tasks like new account creation, certificate of insurance issuance, invoicing, preparing financing quotes, preparing client files and follow ups, reviewing policy documentation and preparing it for transmittal.

Develop relationships with underwriters, financing partners and colleagues to ensure timely and accurate issuance of all documentation.

Triage incoming calls and emails, quote requests and customer inquiries. Assist in Accounts Receivable tasks as needed, such as applying payments to client accounts.

Understand and adhere to current workflows, policies, and procedures.

Comma Recruitment is actively looking for detail focused, critically thinking people who are passionate about helping others and want to join a rapidly growing team/organization!

Greater than 2 years of commercial insurance industry experience, 5 years of personal lines experience or 10+ years of professional administrative experience

Computer skills – proficient in MS Office, Outlook, Applied TAM etc. Excellent customer service and conflict resolution skills Excellent verbal and written communication and presentation skills Strong organizational, prioritization and time management skills

Excellent attention to detail, ability to work independently

Please forward resume to [email protected]

Personal Lines Account Manager

Comma Recruitment are looking for RIBO licensed service staff to service a book of existing Personal Lines business, make amendments, policy changes, provide coverage advice, renewals and remarkets.

This is a full time, salaried role, benefits, vacation package, ongoing training and mentoring with a large, multi-national brokerage.

Excellent salary, bonus, benefits and pension plan, we also have opportunities for senior brokers with experience managing VIP/High value clients, superb package and increased salary for these roles.

Position Summary:

To provide customer service for Personal Insurance policies and taking responsibility for the retention of a large existing book of home and auto business

What you will be doing:   

• Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries and process renewals
• Complete relevant administrative tasks, process correct and accurate documentation
• Contact Underwriters and Adjusters to discuss guidelines and policy
• Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
• Keep current on underwriting rules and workflow processes
• Actively participate in training initiatives

 

What you bring to the table:

• RIBO Licensed
• Insurance experience with two or more years customer service experience
• Exposure to insurance systems, EPIC is an asset
• Proficient in MS Office – Word, Excel, Outlook
• Excellent customer services skills
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

Please forward resume to [email protected]