Group Benefits Analyst, Health and Life Department

Comma Recruitment are looking for a talented Group Benefits Analyst to join our Life & Health Department.

This role is responsible to collaborate with Account Executive’s/Consultants to quote and negotiate new, renewal and endorsements of group benefit plans, providing accurate and timely written proposals to the AE’s/Consultant.

Communicate directly with clients from time to time requesting missing information required to quote.

Ensure new policy issued is accurate and aligns with the client proposal delivered by the AE. Respond to inquiries and make recommendations with a view to meeting shared objectives. May participate in client visits supporting the development of client relationship. Also, to provide technical advice, mentoring and coaching of team members.

What you will be doing:

• Analyzes group benefit renewal delivered from the insurance company by examining the claims experience
• Negotiates the renewal rates
• Recommends plan design changes, where appropriate
• Prepares the renewal presentation/proposal to the client in collaboration with the agent/advisor
• Reviews mid-point loss ratio results for reporting to client
• Maintains strong relationship with insurers
• Generates request to quote data and submits to selected carriers

What you bring to the table:

• 3+ Years of experience in Group Benefit Service and/or Sales
• Strong interpersonal and organization skills
• Prospecting – inbound and outbound cold calling
• Servicing and managing existing client base
• Rapid respond to customer enquiries
• Deliver sales presentations and assist with completing enrolment applications
• Demonstrated problem solving and analytical skills. Being solution oriented and able to effectively make recommendations based on client needs
• Strong knowledge of group benefits – understand different type of employer groups
• Broad understanding of current market trends
• Driven to quality customer care

Please forward resume to [email protected]

Digital Marketing and Customer Experience Consultant

Comma Recruitment are looking for a talented Digital Marketing Consultant to join our team.

The Digital Marketing and Customer Experience Consultant is responsible to design, develop, maintain and troubleshoot our websites, along with other digital marketing initiatives.

This requires the ability to plan, develop and implement strategies to promote products/brands and services online (e.g. search engine optimization). You will be working with website analytics to develop strategies and improve web performance.

You will also need to identify online trends and insights in order to optimize site performance to drive online traffic and increase conversion rates.

Responsibilities:

• Design and develop websites through the website Content Management Systems (CMS), HTML, Cascading Style Sheets (CSS), Java Script and Adobe Creative Suite.
• Monitor and maintain the corporate website, including content management, functionality and search engine optimization (SEO).
• Collaborate with internal teams, business stakeholders and digital partners to implement priorities to drive site traffic and lead conversion.
• Develop conversion optimization programs and implement design and product enhancements based on results.
• Leverage Google Analytics to analyze web statistics and create recommendations on area of opportunities to increase performance.
• Complete A/ B testing, multivariate and trend analysis to improve conversion rates and user experience (UX).
• Update, maintain and optimize Google My Business profiles.
• Support the customer experience program working with branches to enhance the customer experience.

What you bring to the table:

• Minimum 4 years of related experience.
• Degree and relevant experience in web design & development, Marketing and/or Business.
• Experience with web design and web development, including HTML, Cascading Style Sheets (CSS).
• High level of proficiency in using software tools and platforms, including Content Management Systems, Google Analytics, Google Search Console, Google Tag Manager, Adobe Creative Suite, Google My Business and Microsoft Office.
• Excellent project management, planning, and organizational skills
• Superior attention to detail
• Nice to have:
  • Google Data Studio
  • JavaScript
  • Adobe XD
  • Proficiency with Excel i.e. pivot tables, formulas and shortcuts.

What`s in it for you:

• Commitment to your growth and development
• Flexibility in how and where you work
• A very competitive compensation package
• Flexible health and dental benefits package
• An RRSP with a company matching component
• Be a part of a company that is one of Canada’s best employers

Please forward resume to [email protected]

Commercial Broker,  Manager

Comma Recruitment are looking for a talented Commercial Broker with management experience or strong leadership skills.

We have an opening for a Commercial Insurance Broker Manager to join our GTA West office.

The successful candidate will be responsible for a team of Commercial Insurance staff. This position will be accountable for managing a team and meeting the goals and objectives of the business unit.

Primary Responsibilities:

• Responsible for all day-to-day team management.
• Work with the Branch Managers to formulate strategy and operations for the department. Communicates, implements and monitors to ensure goals and objectives are attained.
• Responsible for the New Business management (pipe line management) strategy
• Responsible for ensuring that quality of service meets expected standards. Analyzes and resolves quality and customer service and sales issues. Follows up with clients as required or manages escalation of issues
• Responsible for specific marketing or advertising initiatives for the profit center.
• Responsible for administrative functions such as supervision and coordination of administrative staff and function, vacation coordination for the profit center to ensure appropriate back-up and coverage (inter-department) is available, office, building, facility, supplies management.
• Accountable for overall staffing and leadership of the team – motivate staff to participate in company objectives as well as continuously keeping front-line staff informed of changes or new directions.
• Develop succession planning for all key positions.
• Responsible for the general administration of the team, including but not limited to IT, payroll and human resource changes and management.
• Provides ongoing coaching, guidance and feedback regarding performance as well as facilitating continuous learning and development of direct reports.

Secondary Responsibilities:

• May be required to assist on some key commercial accounts and or assist with marketing of key accounts
• May be required to meet with staff at different locations

What you bring to the table:

• 2 – 5 years Commercial lines experience
• Management experience or strong leadership skills
• CIP, CRM or CAIB designation preferred or in progress
• RIBO License
• Excellent customer service skills and conflict resolution
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

What’s in it for you:

• Commitment to your growth and development
• Flexibility in how and where you work
• A competitive compensation package
• Flexible health and dental benefits package
• An RRSP with a company matching component
• Be a part of a company that is one of Canada’s best employers

Please forward resume to [email protected]