Bilingual Service Broker , Quebec

Comma Recruitment are looking for a Bilingual, RIBO licensed Service Broker, responsible for servicing and existing book of home and auto business, personal lines insurance products.

The Bilingual Service Representative will reach service standards through excellent telephone conversations and using French and English communications skills.

Establishment of ongoing rapport with existing and new customers. Integrity, vision, and passion are essential for this role.

 

Responsibilities:

• Tailoring interactions by utilizing emerging technology solutions, phone and email.
• Identifying customer needs to build on existing products which includes developing contact plans, introducing new products and services and quoting and marketing personal insurance business.
• Making changes, amendments to coverage and advising on insurance products.
• Answering incoming communications, following-up on clients and making endorsements.
• Creating a trusting environment, building and fostering a network of referrals to create new opportunities for revenue growth.
• Actively participating within the team unit and independently to continuously contribute to overall service improvement.
• Accurately processing account changes, maintaining complete customer documentation, preparing correspondence, and documenting files for follow up.

Qualifications:

• RIBO license or  AMF licensing is considered a great asset.
• A minimum of two years’ customer sales and service experience, preferably in personal lines, automobile or property insurance.
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
• Superior time management and organizational skills to handle competing priorities.
• Intermediate knowledge of Microsoft Office Suite applications.
• The ability to fluently communicate in both English and French is required.

Please forward resume to [email protected]   

Sales Development Rep – Outbound B2B, IT    Base salary plus commissions

Comma Recruitment are looking for a talented outbound sales rep to work with quality leads for a dynamic, fast growing software company.

You will be reporting to the VP, Business Development who is responsible for the overall growth of the business. Your responsibilities will be to help senior account managers to generate revenue through the addition of new clients.

If you’re full of energy and get excited over leads and PO’s, you’ll fit in here just fine.

Our software has helped organizations drive over $16 billion in revenue, join us and soar to the top.

Responsibilities

Our Sales Development Rep is our future Sales Executive. We want to hear from candidates who are interested in progressing through our sales ranks, while earning a very competitive base salary plus uncapped bonuses/commissions.

Hiring and promoting from within is always choice number one.

• Make outbound calls to prospects to identify high quality opportunities
• Research target companies online in order to pre-qualify as sales opportunities
• Demonstrate the value propositions of our software platform and services
• Manage a high volume of leads in Hubspot to accurately and efficiently build pipeline
• Excel at qualifying each opportunity properly to ensure the right level of follow up
• Schedule discovery calls for the account executive in the sales team
• Follow up on various marketing campaigns and events with the goal of sourcing additional qualified leads
• Continuously develop sales and technology skills

‍Qualifications:

Required Skills and Attributes:

• 2 – 3 years of outbound calling and sales experience
• Knowledge of the tech industry
• Desire to move into a role of account executive
• Self-motivated and driven to succeed
• Proven track record of accomplishments and over-achievement of goals
• Excellent written and verbal communication skills
• Bachelor’s degree, College Diploma, or equivalent experience
• Strong verbal and written communication skills in English

Please forward resume to [email protected]

Claims Manager, LTD

Comma Recruitment are looking for an experienced claims case manager with supervisory experience to manage and coordinate our disability claims team.

• Ensuring the team meets productivity and quality standards.
• Assessing workflow and operating procedures to devise the most effective methods of accomplishing work to meet policy and client requirements as the team administers long term disability, rehabilitation and life benefit payments.
• Maintains department effectiveness by recruiting, selecting and co-ordinating training for individuals.
• Leads the performance management process by communicating job expectations and tracking progress and effectiveness of individual activities.
• Communicates with members, claimants, attorneys, physicians, insurers and senior staff regarding complex or contentious claims.

Comma Recruitment are looking for :

• A minimum of five years’ experience in claims or rehabilitation management including a minimum of two years’ experience in a supervisory role.
• General knowledge of mental health disorders and problems, common physical illnesses and disabilities, personality, functional and vocational assessment tools, cognitive behavioral approaches, and the rehabilitation process.
• Strong knowledge of insurance principles, practices and contracts, underwriting agreements, and LTD products and claims services.
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.

Please forward resume to [email protected]

Senior Commercial Lines Account Manager

Comma Recruitment are looking for a Senior Commercial Lines Broker to manage a book of new and renewal P&C with a broad range of small to large and complex risks.

Looking for a confident and high calibre RIBO Broker to maintain and grow a quality book of commercial business.

• Manage a book of existing commercial business, renewals, upsell and cross sell
• Great knowledge of commercial policies, documentation and procedures.
• Strong aptitude for property and casualty policies, experience in other lines an asset

• Maintain the long-term profitability of a significant portfolio of accounts; the ability to successfully negotiate and build relationships to achieve new business, renewals and profitability.
• Develop and execute marketing plans to achieve retention and service goals
• Develop and maintain a professional relationship with clients and co-workers to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection
• Monitor key metrics, such as, renewal retention ratio, growth and loss ratio, formulating corrective action where necessary
• RIBO Licensed or CAIB
• Excellent computer, verbal and written communication skills

Excellent base salary, bonus and opportunities for growth and development.

Full time role with bonuses, excellent benefit package and vacation.

Superb opportunity with leading brokerage, training and professional development provided, working with industry leaders and experts.

Please forward resume to [email protected]

Junior Commercial Lines Account Manager

Comma Recruitment are looking for a Junior Commercial Lines Broker to learn and develop their knowledge of small to medium size commercial risks, help to manage a book of new and renewal P&C and have exposure to a broad range of lines of business

Looking for a confident and high calibre RIBO Broker to help maintain and grow a quality book of commercial business.

• Work with brokers to manage a book of existing commercial business, renewals, upsell and cross sell
• Knowledge of commercial policies, documentation and procedures.
• Experience or exposure to small and medium sized commercial risks an asset

• Maintain the long-term profitability of a significant portfolio of accounts; the ability to successfully negotiate and build relationships to achieve new business, renewals and profitability.
• Develop and execute marketing plans to achieve retention and service goals
• Develop and maintain a professional relationship with clients and co-workers to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection
• Monitor key metrics, such as, renewal retention ratio, growth and loss ratio, formulating corrective action where necessary

• RIBO Licensed
• Excellent computer, verbal and written communication skills

Excellent base salary, bonus and opportunities for growth and development, excellent benefit package and vacation.

Ongoing training and mentoring, paid education and job shadowing.

Superb opportunity with leading brokerage, training and professional development provided, working with industry leaders and experts.

Please forward resume to [email protected]