Property and Casualty Production Underwriter

 Property and Casualty Production Underwriter                                                                Toronto

The Underwriter is responsible for underwriting and servicing accounts in accordance with established guidelines and business objectives in the achievement of national standards for data quality and service levels.

Comma Recruitment are looking for a Senior Underwriter / Intermediate with 5+ years progressive experience in Commercial Underwriting.

You will be expected to solve problems by applying a broad perspective to identify solutions and also in interpreting internal and external business issues and recommending best practices.

Building Relationships and writing new business, ideally you will have existing broker and client relationships and have the ability and personality to develop new and renewal business.

RESPONSIBILITIES

Underwriting:

• Implement renewal rate and exposure, retention, and rate adequacy guidelines.
• Responsible for the successful evaluation, documentation, selection, negotiation, and pricing for assigned policies in order to ensure a profitable book of business within established underwriting authority
• Refer and redirect requests for pricing decision and risk selection for risks beyond personal authority, along with recommendations.
• Ensure endorsements, renewals, reissues, and cancellations are reviewed and analyzed in accordance with standards and guidelines.
• Analyze new business for risk profitability by assessing exposures and hazards as determined by review of underwriting data and referring as required.
• Monitor trends and developments identifying areas of concern regarding loss ratios, risk trends, or other discrepancies.
• Assist in the price monitoring, risk selection and data quality performance reviews.
• Maintain working knowledge of all Information Systems/Programs within underwriting, and analyze/recommend improvements to work processes and procedures.
• Identifies, investigates, and develops new business/expansion opportunities for assigned segment.
• Evaluates, selects and establishes/negotiates proper rate and levels for risks in order to ensure a profitable book of business within established underwriting guidelines.
• Develop and maintain a knowledge and understanding of company operations and procedures.

Sales/Negotiations:

• Develop and maintain a professional relationship with brokers and/or customers to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection.
• Collaborate with brokers and customers to assist in business retention and customer satisfaction through regular interactions.
• Investigate customers’ risk factors relative to corporate pricing approach to gain support, agreement and enhance relationships.
• Participate in the communication and education of brokers concerning the corporate underwriting philosophy, policies, and procedures as required.
•  Maintain knowledge of industry trends, developments, and regulatory changes
• Provide quality customer service to assigned brokers including clarification of coverage, wordings, and claims history.
• Understand and adhere to service standards in accordance with company guidelines.
• Forge new business relationships and solicit new business opportunities.

QUALIFICATIONS

• Post-secondary school education and/or equivalent on the job experience.
• Completion of the CIP and/or FCIP designation preferred
• Minimum 3 years’ experience in the property and casualty industry
• Working knowledge of company underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information, statuary constraints, and computer workflow procedures.
• Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Working knowledge of Microsoft Office.
• Sound knowledge and understanding of underwriting discipline and pricing models.

Please forward resume to [email protected]

Multi Line Claims Adjuster – Int / Snr

Multi Line Claims Representative – Intermediate – Senior

Responsible for the investigation, evaluation, disposition and settlement of all claims. This includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves.

• Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
• Interacts extensively with various parties involved in the claim process.
• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
• Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and also in accordance to any statutory, regulatory and ethics requirements.
• Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.
• Other duties as assigned.

 

 Skill

• Knowledge of accepted industry standards and practices.
• Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
• Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.
• Time management skills
• Exceptional telephone communication skills
• Experience in Retail claims environment
• Strong organization skills with attention to detail and accuracy
• Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism
• Strong understanding of Microsoft Office programs, ie: Word, Excel and PowerPoint
• Exceptional customer service skills required

Qualifications 

• Five years claims related experience required.
• College/University degree or equivalent work experience preferred.
• Ideally three years experience in product liability, bodily injury and/or general liability.

Relationships 

• Good interpersonal skills including the ability to work in conjunction with and support all administration management, supervisory and staff positions

Please forward resume to [email protected]