Clinical Quality Control Editor – Medical Assessments

Clinical Quality Control Editor

Comma Recruitment are currently looking for an enthusiastic, Clinical Quality Control Editor, who is flexible to work in all aspects of our quality assurance process. You will be responsible for clinical coordination of files and the final stage clinical report editing.

Qualifications:

• Licensed Regulated Healthcare Practitioner in good standing with your regulatory college or related experience in Healthcare
• Knowledge of the independent medical examination process
• Advanced experience in clinical editing and proof-reading to produce defensible, evidence based, objective and impartial medical reports
• Knowledge of applicable legislation on a national platform
• Attention to detail
• Superior organizational and time management skills
• Ability to work under pressure
• Excellent command of the English language, in both written and oral forms
• Superior knowledge of medical terminology and the scope of practice of different disciplines
• Working knowledge of Microsoft Windows

Please forward resume to [email protected]   

Operations Manager

OPERATIONS MANAGER

Comma Recruitment are currently looking for an Operations Manager.  You will plan, direct and coordinate the operations of a medical branch that offers assessments for insurance companies. The Operations Manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.

Main Job Tasks and Responsibilities

• Coordination and Supervision – Coordinate, manage and monitor the workings of various departments in the organization.
• Financial – Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the company.
• Best Practices – Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
• Human Resources – Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.
• Communication – Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.
• Sales, Marketing and Customer Service – Manage customer support. Plan and support sales and marketing activities.
• Strategic Input – Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

Education and Experience

• Degree in business administration, commerce, management or similar, or equivalent Industry leadership experience
• Knowledge and experience in organizational effectiveness and operations management
• Knowledge of business and management principles and practices
• Knowledge of financial and accounting, budgeting and costing
• Knowledge of human resource principles and practices
• Knowledge of project management principles and practices, Strong IT skills

Please forward resume to [email protected]   

Intermediate Bilingual Personal Lines Underwriter – $45,000 – $55,000

Intermediate Bilingual Personal Lines Underwriter

Comma Recruitment are hiring an Intermediate Bilingual Personal lines Underwriter for Downtown Toronto

Utilizing underwriting skills and judgment to process and underwrite moderately complex files by recognizing, evaluating and minimizing risk, establishing rating criteria and determining policy terms and conditions according to our auto and property underwriting guidelines and within binding authority limits.

• Respond and fulfill existing and prospective customers’ insurance needs.
• Provide expert customer service and an exceptional client experience.
• Communicate with customers in a timely and effective manner.
• Qualify clients and ensure that sufficient underwriting information is obtained to assess exposure, ensure risk eligibility and rating adequacy.
• Process applications, order and review various reports and underwriting questionnaires to determine degree of risk and acceptability of risk. Secure additional information if needed.
• Recommend insurance coverage and suggest/promote alternative products or services.
• Underwrite moderately complex personal lines insurance risks (broker & direct) and process new business transactions, endorsements, renewals and cancellations. Assess and evaluate risks in order to accept, modify, or reject insurance contracts in accordance with company objectives, underwriting policies, standards & procedures, applicable laws & regulations, and within established authority level, in order to develop and retain profitable business.
• Review all relevant claims reports, secure additional information as required, and take appropriate underwriting actions to ensure company standards are upheld.
• Provide technical and underwriting advice to team members.
• Maintain insurance licenses in all provinces where we write business.

We’re looking for someone with:

A College Diploma and / or working towards a Chartered Insurance Professional designation

At least 1 year of experience in a similar role

Bilingual in written and spoken English & French.

Excellent written and verbal skills in order to respond to inquiries or complaints.

Knowledge of personal lines insurance guidelines and products.

Computer literate with good keyboard skills, detail oriented and multi tasking.

Demonstrate efficiency and priority management skills to meet service standards.

Ability to work in and support a team-based environment.

Please forward resume to [email protected]