Personal Lines Account Manager- GTA

Comma Recruitment are looking for RIBO licensed service staff to service a book of existing Personal Lines business, make amendments, policy changes, provide coverage advice, renewals and remarkets.
This is a full time, salaried role, benefits, vacation package, ongoing training and mentoring with a large, multi-national brokerage.
Excellent salary, bonus, benefits and pension plan, work from home flexibility and a choice of GTA locations to work from.

Position Summary:
To provide customer service for Personal Insurance policies and taking responsibility for the retention of a large existing book of home and auto business
What you will be doing:
• Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries and process renewals
• Complete relevant administrative tasks, process correct and accurate documentation
• Contact Underwriters and Adjusters to discuss guidelines and policy
• Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
• Keep current on underwriting rules and workflow processes
• Actively participate in training initiatives

What you bring to the table:
• RIBO Licensed
• Insurance experience with two or more years customer service experience
• Exposure to insurance systems, systems like EPIC is an asset
• Proficient in MS Office – Word, Excel, Outlook
• Excellent customer services skills and adept in conflict resolution
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

Please forward resume to [email protected]