Administration and Insurance Operations Manager – Toronto
August 4, 2013 by Comma Recruitment
Filed under Jobs
Administration and Insurance Operations Manager
Comma Recruitment are looking for a talented leader to manage the administration functions of a busy brokerage
Enforce existing standards/procedures and design/implement additional administrative/organizational policies by establishing standards and procedures; measuring results against standards
Enforce existing and implement new (as necessary) procedures for retention, protection, retrieval, transfer, and disposal of records including compliance materials
Maintain administrative services by organizing office operations and procedures, controlling correspondence; designing filing systems; reviewing and approving certain supply requisitions; assigning and monitoring clerical functions, assisting with payroll and expense reporting, assisting with licensing reporting requirements and compliance requirements with Lloyds and other domestic carriers.
Coordinate for planning and implementing office systems, Real Estate issues, layouts, and equipment procurement. Identify areas for process improvement
Responsible for scheduling and assigning administrative employees; following up on work results
Assist in reviewing and analyzing special reports, summarizing information and identifying trends
Assist in the preparation of an annual budget; scheduling expenditures; variance analysis; and initiating corrective actions
Assist in recruiting, interviewing, on boarding and training of new employees.
Maintain productivity by coaching, counseling, and disciplining administrative employees in coordination Human Resources
Keep Executive Management informed of policy/procedure compliance issues observed among production team
Maintain professional and technical knowledge by attending educational workshops as necessary
Qualifications
Comma Recruitment are looking for a confident leader with supervisory experience managing a team in a highly-driven sales environment, 5 years office management and administration in the insurance industry.
Demonstrated communication skills
Demonstrated organizational development and interpersonal skills
Demonstrated effective problem solving skills
Experience with policy management and document imaging systems.
Demonstrated business acumen
Strong systems background and ability to learn and work with a variety of computer systems is required.
B2B sales & marketing experience preferred
Knowledge and experience with insurance compliance issues is preferred
Please forward resume to [email protected]
Claims Manager – Auto PD – GTA East – $80,000 + Bonus
July 20, 2013 by Comma Recruitment
Filed under Jobs
Claims Manager – Auto PD
Comma Recruitment are looking for an experienced Auto Claims Adjuster with management experience to lead a claims team, provide technical expertise to ensure efficient and effective work processes, quality service and development of continuous improvements.
Directing resources within budget allocation and ensures adherence to corporate policies and standards in order to reach and exceed the department goals.
Contribute to the achieving of corporate and regional objectives by assessing team performance and ensuring loss processing quality and standards.
Ensure procedures and productivity compliance is in accordance to corporate standards.
Provides leadership and manage the operations of the Unit to achieve key business goals. Monitors and participates in Unit activities and reports on progress. Assumes responsibility for the selection process and hiring of employees that will deliver a superior level of customer service to all our clients.
Making sure to meet customer service quality standards to obtain fair loss settlement in line with corporate standards
Acts in a consultative and advisory capacity on claims matters and technical issues such: liability determination, investigation, policy interpretation, settlement negotiation, and reserve establishment for claims. Resolves complex claims related issues and/or escalates problems according to company policies. Ensures that corporate policies, claims standards, and procedures are followed.
Audits staff files and provides feedback and/or training as determined by this exercise.
Identifies improvement needs and recommends changes to policies and/or processes to improve business results and maintain competitiveness.
Participate in the budget making, follow-up and make other service management reports in compliance with objectives to achieve.
Qualifications
Comma Recruitment are looking for a talented leader with 5 years claims experience, auto PD claims expertise and a knowledge of Property Claims is an advantage.
Leadership skills including ability to motivate and coach staff to deliver results
Experience working in a contact centre environment and exposure to call centre systems such as Symposium or Avaya would be an asset
Please forward resume to [email protected]
Group Benefits – Technical Analyst
July 20, 2013 by Comma Recruitment
Filed under Jobs
Technical Analyst – Group Benefits
Comma Recruitment are looking for a talented Technical Analyst, reporting to an Account Executive, the Technical Analyst is responsible for administrative and consultant reporting for the clients.
In this role, the Technical Analyst prepares annual renewals and self insured reports for Trustee business. On a quarterly basis, the Technical Analyst performs Trust Fund and Plan analysis and prepares the required reports for the Board of Trustees under the direction of the appropriate Account Executive.
The Technical Analyst is also accountable for annual projects including but not limited to business representative pension notifications, annual employer reminders, and governance documentation.
As needed, the incumbent assists with the preparation of new business quotes and provides benefit costs or changes for existing business.
The Technical Analyst is also accountable for the preparation of benefit plan communiqués, booklets and other reports as requested by the Account Executive.
QUALIFICATIONS
- Post Secondary degree/diploma in Finance, Economics, Business Administration or related discipline
- Minimum 5 years progressive experience in financial services industry with knowledge of the Trusteed multi-employer market, group insurance underwriting and Trust Fund investments
- Demonstrated proficiency in Mathematics and data analysis
- Experience with financial reporting in order to produce professional reports for management, Trustees and other stakeholders
- Advanced Microsoft Office computer skills
- Strong interpersonal skills including well developed listening skills in order to communicate effectively with management, co-workers and trustees
- Superior time management and organizational skills; must be very detail oriented
- Excellent problem solving skills and the ability to prioritize conflicting demands
- Ability to manage multiple priorities in an environment of rapid and continuous change
- Working knowledge of government legislation
- CEBS designation or working towards the designation is required
Please forward resume to [email protected]
Personal Lines – Home and Auto Sales
July 20, 2013 by Comma Recruitment
Filed under Jobs
Personal Lines – Home and Auto Sales
Comma Recruitment are looking for RIBO licensed sales people for an immediate start, up selling and cross selling to existing customers and following up on referrals to quote and sell home and auto policies.
Full system, product and policy training provided
Must have a RIBO licence and experience selling home and auto policies is an advantage.
Bright, upbeat and ambitious people with an excellent telephone manner is required.
This is a three month contract with an excellent possibility of going full time, a perfect opportunity to work for a multinational Insurance company.
Interviews start Monday 22nd July and qualified people can start training immediately.
Training is initially in Richmond Hill but opportunities to work from Toronto, Mississauga or Richmond Hill locations.
Please forward resume to [email protected]
Accident Benefits, Senior Claims Consultant $90,000 + Bonus
July 11, 2013 by Comma Recruitment
Filed under Jobs
Accident Benefits, Senior Claims Consultant
Comma Recruitment are looking for an experienced Senior AB adjuster, preferably with experience at a manager and/or examiner level.
Supporting the department with advice and expertise to management, quality assurance activities and working with training departments to enhance the claims professionals, monitor and develop training and manage other special projects
Provide Accident Benefits expertise to assist the Claims department in improving company guidelines and programs to effectively manage loss costs and expenses and for consistent application of claims settlement policies and procedures.
Work on special projects to examine the Claims function and develop ways to improve both processes and personnel to better serve customers, solve systemic problems and meet company goals.
Monitor service levels and effectiveness of Claims personnel, audit files, reporting results to management team and using results toward efforts to improve Claims functions.
Monitor, develop and deliver technical claims training programs by assessing needs, developing content and making recommendations.
Provides consultation on large and complex claims, including technical guidance and advice to staff, assessment of exposure, facilitation of Alternative Dispute Resolution and/or attendance at arbitration hearings as required. Assists with the interpretation of case law.
Comma Recruitment are looking for 10 years claims experience, preferably with Accident Benefits
University degree or equivalent work experience
CIP Designation preferred
Technical expertise in claims management with particular emphasis on AB claims, and extensive experience in coverage analysis, investigation, and quantum evaluation.
Experience and or knowledge of Alternate Dispute Resolution, mediations, arbitrations and settlements
Please forward resume to [email protected]
