Junior / Intermediate Underwriter – Downtown Toronto $50 – $60k

Comma Recruitment are looking for a Junior or Intermediate Underwriter to provide technical underwriting and business development support for P&C and/or Liability.

You will be responsible for supporting a senior underwriter analyzing and evaluating results for your portfolio and use individual or collaborative judgment to ensure that profit and growth goals are met.

• While working in a team environment, provide exceptional service to your assigned brokers in accordance to service standards with respect to the renewal portfolio, endorsements, cancellations, certificates etc.
• Entering relevant data, working on renewals and quote on smaller accounts, training will be ongoing and you will develop into handling larger accounts over time.
• Record underwriting information for the purpose of evaluation, assessment, audit and profitability

Comma Recruitment are looking for technical knowledge and underwriting support experience

• Basic knowledge of underwriting principles, concepts and methodologies in a commercial environment, ideally Liability or P&C
• Possess strong team work skills, open to ongoing training and coaching, working with strong mentor/coach
• Ability to work well independently as well as part of a team
• Strong oral and written communication skills
• Computer skills that enable independent management of a variety of programs
• Superior customer service and business acumen
• CIP designation or willing to study
• Minimum 6 months – 1 years of underwriting experience

Please forward resume to [email protected]

Property and Casualty Commercial Underwriter    $75 – $85k Toronto and Toronto West End

Comma Recruitment are looking for a P&C Underwriter to provide technical underwriting expertise for mid-market property/casualty and automobile lines while helping to grow the book of business.

You will be responsible for analyzing and evaluating results for your portfolio and use individual or collaborative judgment to ensure that profit and growth goals are met.

• While working in a team environment, provide exceptional service to your assigned brokers in accordance to service standards with respect to the renewal portfolio, endorsements, cancellations, certificates etc.
• Mentor junior underwriting staff aiding in their career development
• Assist with training and coaching of other staff as required
• Perform peer quality control audits and validate adherence to corporate guidelines
• Build strong inter-department relationships that encourage our corporate culture
• Communicate results, outstanding issues, industry trends and business opportunities to the Commercial Management team
• Record underwriting information for the purpose of evaluation, assessment, audit and profitability

Comma Recruitment are looking for an in-depth technical knowledge and experience working in both property/casualty and automobile lines.

• Exceptional knowledge of underwriting principles, concepts and methodologies in a commercial environment
• Extensive knowledge of commercial rates and pricing to effectively underwrite and attract target business
• Possess strong team building, coaching and leadership skills
• Ability to work well independently as well as part of a team
• Strong oral and written communication skills
• Computer skills that enable independent management of a variety of programs
• Superior customer service and business acumen
• Leadership skills that include instinctive coaching and mentorship
• University / College degree
• CIP designation
• CRM, FCIP is an asset
• Minimum 5 years of Commercial underwriting experience

Please forward resume to [email protected]

Manager, Commercial Underwriting $110k + Bonus + Incentives

Comma Recruitment are looking for an extraordinarily passionate, self-motivated and accomplished leader to join a successful commercial team.

This person will require a number of soft skills to champion a highly motivated team of underwriters that are very career driven and therefore performance and results focused.

Furthermore, our unique commercial strategy is evolving and our strategic focus must be advanced with skill and ease to foster the desired change for both team and Broker partners.

Summary of Role & Responsibilities:

• Champion strategies that sustain the profitable growth of our Commercial Lines department
• Provide technical expertise to mid-market property/casualty and automobile underwriters
• Negotiate and design individual KPI’s that contribute to the overall commercial strategies and objectives
• Identify means to close gaps and manage by objective
• Perform Quality Control audits
• Identify training opportunities for both underwriter and team
• Obtain and analyze industry trends in order to keep us current and relevant in the market
• Work within a Technical Committee to identify system improvements and relevant underwriting guidelines
• Build strong inter-department relationships

Comma Recruitment are looking for an Underwriting leader with 5+ years P&C Underwriting experience along with a knowledge of Commercial Auto. You must be:

• Passionate about developing career minded individuals
• Equally passionate about teaching individuals how to work as a talented and skilled team
• Proven commercial underwriting experience, both property/casualty and automobile lines
• Firm understanding of underwriting principles, concepts and methodologies in a commercial environment
• Working knowledge of commercial rates and pricing to effectively underwrite and attract target business.
• Natural tendency to solve problems and resolve challenges
• Strong oral and written communication skills
• Open minded with strong negotiation skills
• Computer skills that enable independent management of a variety of programs
• Superior customer service and business acumen
• Leadership skills that include instinctive coaching and mentorship

Education and Experience:

• University degree / College diploma
• CIP designation
• CRM & FCIP designation(s), an asset
• Minimum 5 years of Property/Casualty and Automobile Underwriting Experience.
• Prior experience in a Management role is an asset

Please forward resume to [email protected]

Customer Service Claims Adjudicator.

Full training, Full Time $44k Salary   Richmond Hill/Markham

Comma Recruitment are looking for talented communicators with call centre experience to provide customer service and assist members with auto insurance claims.

Full training provided including in-class education, mentoring and on-going on the job claims training.

Salaried position with base of $44k Salary + extensive benefits package from day one and 3 weeks vacation.

Working with multi national insurance company, incoming call centre where service is of paramount importance.

Hours are Monday – Friday 11am – 7pm, working 1 in 5 Saturdays (9-5) which allows you to have the following Friday off.

Must be strong communicators, IT skills and a positive attitude.

Reliable people with professional attitude along with the ability to learn and develop whilst providing first class customer service.

Please forward resume to [email protected]

Sales Manager – $100k+ with Uncapped Commissions

Sales Manager – Commercial Lines    

Comma Recruitment are looking for a Producer with 5 + years sales experience with a proven track record of success with the ability to build a book of business and develop a strong sales team, ideally will have some Commercial background along with leadership experience.

Working with multi national insurance company, you will have a strong network of existing broker contacts and the ability to build relationships.

Continually assessing the competition and market opportunities to develop and implement appropriate action plans.

Selecting, developing and managing a capable team, developing employee engagement strategies & employee development plans.

Ensuring the delivery of optimal results within appropriate performance metrics.

Ensuring the development and maintenance of appropriate policies, practices, selling techniques and continuous development initiatives.

Developing and maintaining effective strategic partnerships with brokers in the region and throughout Canada.

Superb remuneration with uncapped commissions/bonuses, base salary starting at $100k, excellent benefits and vacation.

Please forward resume to [email protected]

Senior PHP Developer – Toronto

Senior PHP Developer – Toronto

Comma Recruitment are looking for 5+ years experience as a Senior PHP Developer,  we need a product (and the supporting underlying architecture/infrastructure) that delivers real value to our users.  The Senior PHP Developer is the individual charged with shipping efficient, scalable code that brings this product to life.  This means:

• Developing technical solutions, building new features/experiences/supporting architectures that create success for our users.
• Making significant architectural decisions and implementing them to create a solid foundational core of our product.
• Collaborating with the product, design, and sales & marketing team members to find the best technical solutions to our business problems.
• Mentoring team members to help them to make informed decisions, to ship more effective code, and to grow as developers.

How the reporting structure works:

Reports to the Team Lead, Engineering; Individual contributor role (no direct reports)

Here’s what you need to be successful.

• You are a seasoned developer with 5+ years of experience working in PHP (LAMP stack is a plus).
• You are adept at systems and architecture design – you’ve developed complex applications in a team environment.  You have a strong understanding of MySQL databases and interacting with them through abstractions or raw SQL queries.
• You’re well versed in agile engineering practices (testing, continuous integration, etc.)
• You value ownership – when you run into bugs, you make sure they’re dealt with, rather than sweeping them under the rug.
• You’re about solving real business problems (and not just writing code for the sake of writing code).

Nice to have skills that Comma Recruitment are also looking for, are experience or exposure to:

• Hands on experience in eCommerce/Marketplace development for high-volume sites (experience with Magento, within the Zend framework is a plus).
• You’ve grown with a company that’s scaled from small to large and understand the engineering requirements of an organization at each lifecycle stage.
• You have experience in modern web technologies – JavaScript (React, Angular, Node.js)

 

What we offer.

We’re doing something big.

The platform and company we’re building has a real global impact, and you’re getting in early enough to play a material part in our success.  The work you will do has a direct bearing on our trajectory and performance as a company.

You’ll be surrounded and supported by some amazing people who are light on ego, high on curiosity, and are passionate about changing retail for the better.

Please forward resume to [email protected]

Commercial Account Coordinator – Burlington

Commercial Account Coordinator

Comma Recruitment are looking for 1+years experience with commercial accounts, supporting operationally, coordinating with existing customers on new and renewal business by email and occasionally over the phone.

Monday – Friday 9am – 5pm, Located Toronto West, Burlington.

You will be required to:

• Service existing Accounts
• Abeyances – Ensure abeyance items are reviewed/completed on a daily basis and reassign dates as necessary
• Certificates – Coordinates issuance of insurance certificates with client and assigned Process Analyst
• Tracking – Renewal and Change Documents – Prepare tracking sheets and update until all documents have been received and delivered to the insured
• Clients Operations – Develop and maintain basic understanding of clients operations
• Correspondence – Prepare correspondence to insured, brokers and markets as required
• Day to day service of assigned clients – Handle telephone calls, inquiries, coverage changes, review and disbursement of documentation, etc.
• Proof read and edits – All documentation thoroughly prior to sending to the insured or broker, demonstrating a level of attention to detail.

Renewals:

• Ensure renewal process is started on time so timelines can be met
• Gather and prepare information to be sent to the insured
• Request updated claims information

 

Administrative:

• Accounting Discrepancies – Investigate and track accounting discrepancies; review and update accounts receivables for Account Manager. Follow-up with client for outstanding receivables
• Binders, reports, proposals, etc. – prepare as required
• Organize files according to the Department’s protocol as applicable
• Update client and policy information
• Maintain clear documentation
• Meet turn-around time requirements for documentation processing

Please forward resume to [email protected]

Service Coordinator / Intake – openings Toronto West and Scarborough

Comma Recruitment are looking for an organized and efficient Intake Service Coordinator with experience working in an IME.

You will work with clients and stakeholders to coordinate appointments, and conduct follow-ups with the upmost attention to customer service.

You’ll deal with clients and stakeholders over the phone as well as via e-mail, making referrals, responding to general inquiries, connecting the client to the right service, and performing intakes from referrals.

No matter what you’re engaged in doing, your focus will always be on providing quality client service as part of our exemplary delivery of service. Putting our clients’ health first, our duty is to help them in the best way possible – and you’ll play a key role in making this happen.

PRIMARY DUTIES

As a highly organized and customer service-oriented Service Coordinator, you will:

• Accept all referrals via phone and email and respond within prescribed Service Level Agreements to referral source
• Ensure appropriate assessments, clinician and clinic team members are identified (contact with referral source and/or clinician may be required)
• Book Initial Assessment with clinic (within 24 hours of referral receipt), as well as complete all accompanying referral correspondence and book post-assessment teleconferences
• Follow up with all referrals, tracking clients in internal tracking system
• Monitor and track reports due in & out on a daily basis to facilitate timely delivery to referral source
• Build relationships with clients and stakeholders
• Keep up to date with protocols, procedures and workflows, and ensure correct procedures are met.
• Demonstrate a strong sense of responsiveness in booking the first assessment and follow-ups
• Perform accurate, detailed data entry with notes capture
• Contribute to team success by supporting, and participating in, new staff training

 

QUALIFICATIONS

To take on the key role you must have:

• 2+ years’ customer service experience in an office environment with client-facing responsibilities
• Preferably, hold a college diploma or bachelor’s degree
• Experience in an IME or experience with Disability claims and injuries
• Be proficient in Word and Excel, and a quick adapter to new processes and systems
• Be proactive, solutions-oriented and able to navigate multiple systems and do multiple tasks simultaneously
• Communicate effectively, both verbally and in writing
• Be a natural team player and contributor to team results and success
• Exhibit superior customer service skills that reflect sensitivity to the needs of clients.

 Please forward resume to [email protected]

Senior PHP Developer – Toronto

Senior PHP Developer

Comma Recruitment are looking for an experienced PHP Developer with a strong understanding of object oriented software development with PHP. Capable of working on the whole stack, you will have experience with both front and back end technologies, and will be able to read, understand, and question design specifications, as well as be able to identify and improve the application.

 

Job responsibilities:

• Participate in all aspects of development life cycle
• Determine development feasibility within identified constraints.
• Evaluate and recommend options, software and tools which can help to achieve project targets.
• Create technical specifications based on business requirements
• Write clean, well designed code following industry best practices
• Work closely with Quality Assurance to track down and resolve reported issues
• Coach and mentor junior team members.
• Contribute and promote software best practices and processes across the team.
• Participate actively in code reviews.
• Provide continuous technical support to your teammates.
• Participate in preparing and deploying product releases

Must Have Skills:

• Bachelor’s degree in CompSci, or Mathematics, or Engineering – (5+year)
• Must communicate with technical and Business users – (7+year)
• Object Oriented PHP 5/7 – (7+years)
• Database schema design and optimization (MSSQL) – (5+year)
• At least 5+ years’ experience developing web applications using PHP 5/7, SQL, HTML, CSS, and JavaScript
• Front-end development, particularly HTML, CSS, JavaScript
• JQuery, AJAX – (5+year)
• MVC framework – (5+year)
• Version Control Systems (Git) – (5+year)
• Custom framework design – (5+year)
• Familiarity with AWS
• Good understanding of LAMP (where M is Microsoft SQL)
• Experience with load balancing, firewalls
• Some experience in management of Linux servers in virtualized environments (Amazon Linux AMI)
• Basic knowledge of Linux scripting languages

Other Qualifications

• Knowledgeable in Responsive Design concepts, CSS3, HTML5
• Experienced in creating and consuming various API’s.
• Deep architectural understanding of web applications
• Ability to understand business needs and communicate with various stakeholders
• Ability to be organized and work both independently and in teams to meet deadlines and exceed expectations
• Demonstrated ability to refine and improve existing solutions, providing insight to emerging technologies and practices
• Exceptional analytical and organizational skills, out-of-the-box thinker
• Experience with custom framework design
• Excellent communication and documentation skills
• Passionate about application architecture, optimization and security
• Able to dive into core mechanism of existing frameworks, understand, and create patches and/or customizations

 

Please forward resume to [email protected]

Property Field Claims Personal and/or Commercial Lines

Property Claims Adjuster, Personal Lines and/or Commercial Lines Field Claims

Comma Recruitment are looking for experienced Property Claims Adjusters with 3+ years experience investigating, negotiating and settling Property Claims, openings for both Commercial and Personal Lines throughout GTA. Experience with Insurer, independent adjusting firm or TPA.

• Investigate, appraise/scope, confirm coverage, negotiate settlement and recovery, and conduct reporting and documentation of claims in accordance with established guidelines and meet production targets in line with company expectations.
• Ensure the accurate and efficient payment of claim.
• Support company goals by participating in after-hours rotation, back-up needs and/or catastrophe situations.
• Meet production targets in line with company expectations.
• Ensure reports are completed with accuracy and within established timelines
• Mentor and support junior adjusters, as requested by Management.
• Work collaboratively with Managers on special projects and assignments when required
• Other duties as assigned

 

QUALIFICATIONS

• 3+ years of property adjusting experience
• Licensed and CIP, FCIP or CRM or willing to work towards certification.
• Commercial Property and General Liability claim handling experience an asset, personal lines claims role is also available
• Strong working knowledge of the principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses and coverage questions
• Strong analytical and negotiation skills
• Ability to plan, organize, and manage multiple demands and changing priorities.
• A valid driver’s license and safe driving record required.

Please forward resume to [email protected]

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