Commercial Account Manager, Service

Comma Recruitment are looking for a commercial account manager / CSR for a leading brokerage, experience supporting commercial brokers and managing / servicing a book of commercial policies.

• Provide assistance to the Commercial Insurance Broker
• Service Independent Business Unit accounts as well as writing new business
• Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
• Receive and process all incoming Commercial paperwork
• Assist with quotes to customers, write new business, review existing coverage and update customer file information
• Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
• Process of endorsements, invoices, and follow up on payments
• Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
• Source and obtain additional information requested by the underwriter and complete applications

We are looking for:

• High School and/or Post Secondary Education
• 2+ years commercial insurance experience including property/casualty and automobile preferred
• RIBO License preferred
• Strong customer focus;
• Previous sales experience is an asset;
• Demonstrated ability to handle multiple priorities successfully;
• Strong analytical and organizational skills;
• Excellent verbal and written communication skills.

We offer a wonderful package including very competitive salary, opportunities for growth and professional development, working along side industry experts along with:

• Commitment to your growth and development
• Flexibility in how and where you work
• A competitive compensation package
• Flexible health and dental benefits package
• An RRSP with a company matching component

Please forward resume to [email protected]

RIBO Sales Broker ( Base + Commissions )

 Comma Recruitment are looking for a RIBO licensed Sales Broker, responsible for selling personal line insurance products or services through the achievement of opportunity-based sales quotas.

The Sales Specialist will surpass business targets through excellent telephone sales and communications skills. Quality leads will be provided and will need you to reach out to these new and existing clients to promote and sell personal lines home and auto personal lines business. They may also have requested quotes or completed online applications which will need following up and completing./closing.

 

Responsibilities:

• Tailoring interactions by utilizing emerging technology solutions, phone and email
• Identifying customer needs to build on existing products which includes developing contact plans, introducing new products and services and quoting and marketing personal insurance business.
• Selling products by establishing contact and developing relationships with prospects, and contacting leads generated.
• Creating a trusting environment that fosters new sales opportunities and retention of existing business. Building and fostering a network of referrals to create new opportunities for revenue growth.
• Actively participating within the team unit and independently to continuously contribute to overall business improvement.
• Providing a professional and friendly experience throughout all contacts with new and existing clients.
• Utilizing 15+ markets including hard to place and complex/high value
• Tackling complex insurance-related cases, creatively utilizing all available resources until full resolution is met.

 Qualifications:

• RIBO license
• A minimum of two years’ customer sales and service experience, preferably in personal lines, automobile or property insurance.
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
• Superior time management and organizational skills to handle competing priorities.
• Intermediate knowledge of Microsoft Office Suite applications.

We provide a great base salary with excellent commissions, bonuses, full benefit package and vacation plan.

Flexible hours and work from home opportunities. On going training, mentoring and professional development, industry education and growth opportunities provided

Please forward resume to [email protected]