Claims Technical Trainer

Technical Trainer

Developing and delivering claims training nationally, you’ll be responsible for working with the Training Director, Quality team & Senior claim Leaders to set the technical claims training strategy.

• Responsible for working with Training Director to develop and deliver technical claims training.

• Assists with the technical training strategy through the design, development and delivery of training courses, Updates existing course materials with respect to legislative or best practice changes, Improve/modify existing courses, Test and design student labs/exercises and case studies and design testing modules for courses

• Maintains external and internal contacts, stays abreast of legislation, and industry developments to update and meet ongoing training requirements

• Assists in executing a National training plan for claims in collaboration with the Director of Training to include: Determine curriculum for technical training, Develop courses where appropriate or source external providers , Determine the effectiveness of training programs

• Work with the Quality team and Director of Training to introduce Best Practices and Guidelines for new acquisitions through training.

• In collaboration with the training team assists in developing a training course for new staff on Claims Guidelines

• Provide technical direction by challenging, supporting and providing guidance to less qualified/experienced colleagues to ensure we are delivering market-leading claims service

• Responsible for working with the Quality team to identify training requirements and provides insights on best delivery methods

REQUIREMENTS

• Knowledge of the Canadian and US Legal system including the latest developments

• Expertise in handling all lines of claims

• Expert knowledge of Claims Guidelines

• CIP with 10 years experience handling claims

• Expert relationship skills demonstrated through verbal and written communication

• Ability to be creative, flexible in solving problems

• Strong organizational ability

• Strong presentation skills

• Willingness to travel

• Ability to work independently

PLEASE FORWARD RESUME TO [email protected]

Commercial Lines – Production Underwriter $70 – $75k + 10-20% bonus, Car + Gas Card

The primary responsibility of a Commercial Lines Production Underwriter is to meet or exceed the commercial growth and profit goals for your assigned brokers.

 

Responsibilities:

 

• Liaise between Company and assigned brokers through face to face by visits at least 2 days a week, and other mediums of contact to produce and underwrite profitable new Commercial Property /Casualty business within service standards in accordance with company guidelines and within assigned authority.

 

• Market our Commercial Insurance products and services to brokers through presentations.

 

• Ensure that the renewal underwriters and underwriting assistants issue new business, renewals and endorsements accurately and within service standards with the appropriate wordings, schedules, and certificates attached.

 

• Develop and maintain strong broker relationships.

 

• Analyze and evaluate results and use individual/collaborative judgment to maintain profit and growth.

 

• Communicate results, outstanding issues, opportunities to Director of Commercial Insurance.

 

• Record underwriting information for the purpose of evaluation, assessment, and profitability.

 

• Negotiate Facultative Reinsurance and process as required, within assigned authority and maintain facultative closings and certificates.

 

• Assist with training and coaching of other staff as required.

 

• Additional duties as assigned by the Director of Commercial Insurance.

 

Required Experience and Qualifications:

 

• 8+ years of experience in commercial Property/Casualty underwriting including senior-level experience in this area.

 

• Strong product knowledge, and the ability to make sound underwriting decisions while managing mid-market, complicated accounts.

 

• Process strong oral and written communication skills, superb time management and organizational skills and strong negotiation and sales skills.

 

• Ability to work well independently as well as part of a team.

 

• Valid driver’s license. Ability to travel overnight.

 

• Accountability, customer-centric thinking, teamwork and a commitment to excellence.

This is an exciting opportunity for an enthusiastic and ambitious individual with a desire to make a significant growth and profit contribution to our Commercial Property Department

Please forward resume to [email protected]

 

 

 

 

Special Investigation Unit Adjuster

Special Investigations Unit Adjuster

Special Investigations Unit specialist required, looking for a strong adjusting background, ideally 5+ years progressive experience in P&C claims handling moderate to complex files, preferably handling fraudulent AB and/or BI claims

Experience within an SIU department or extensive experience with fraudulent files, a strong investigation experience preferred.

Great opportunity for a talented adjuster, please forward resume to [email protected] and highlight fraud, SIU and claims adjusting experience

Salary negotiable depending upon SIU experience, location is also flexible, can be based in any of the following locations Head Office Toronto, North GTA, Markham or Mississauga.