Personal Lines: Regional Director, Alberta  $125k+Bonus

September 24, 2018 by  
Filed under Jobs

Personal Lines: Regional Director, Alberta  $125k+

Comma Recruitment are looking for a Senior Manager/ Senior Broker with Sales and Underwriting experience, success leading teams while developing broker contacts and industry relationships throughout Alberta, role can be based in Edmonton or Calgary.

As a senior member of the management team, the Regional Director is accountable for the broker distribution channel within their region to sell and underwrite insurance products.

This includes developing, implementing and maintaining a 1 – 2 year business plan for the Region and an optimal organization design to deliver the highest level business plan results and performance metrics.

The successful candidate will accomplish this by:

  • Continually assessing the competition and market opportunities within the region on a regular basis to identify strengths, opportunities, weaknesses and threats, and developing and implementing appropriate action plans.
  • Selecting, developing and managing a capable team.
  • Ensuring high levels of employee engagement by developing employee engagement strategies & employee development plans.
  • Providing input to our strategic and tactical plans and directions
  • Ensuring a clear understanding of all employees on our underwriting approach & philosophy.
  • Ensuring the delivery of optimal regional results within appropriate performance metrics including quality, quantity, timeliness, productivity, customer satisfaction and financial performance.
  • Ensuring the development and maintenance of appropriate policies, practices, selling techniques and continuous development initiatives to provide stability, growth and competitive advantage within the region.
  • Developing and maintaining effective strategic partnerships with brokers in the region.
  • Establishing and enhancing our profile in the industry and in the community by participating in worthwhile business and community events.
  • Supporting retention and growth goals through the development, implementation and monitoring of function specific strategies to enhance policyholder and broker satisfaction levels.
  • Develop & maintain strong, collaborative working relationships with all departments, leveraging the relationships to help deliver on the key deliverables.

Qualifications and Experience Required:

  • University degree/College diploma and/or CIP designation or active participation in CIP courses.
  • 10 years of progressive business experience includes sales, marketing, underwriting operations and general management.
  • Demonstrated effectiveness in leadership and staff development, including proven success in leading a team.
  • Extensive knowledge of the market and the brokers within the market.
  • Excellent influencing, collaboration and facilitation skills.
  • Ability to identify, analyze and provide business-case solutions to complex problems.
  • Excellent verbal and written communication skills.

Please forward resume to info@commarecruitment.ca

 

CGL Claims Adjuster, Construction, BI and Municipality Claims   $80 – $90k + Bonus

September 20, 2018 by  
Filed under Jobs

CGL Claims Adjuster, Construction, BI and Municipality Claims   $80 – $90k + Bonus

Comma Recruitment are looking for a talented CGL adjuster with experience with BI, Liability, Construction Wrap Up and handling Municipality Claims

This position is responsible for investigating, negotiating and settling moderate to complex CGL and bodily injury claims, the adjuster will be responsible for direct file handling and communication with all involved parties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Confirm valid coverage.
  • Fully investigate liability.
  • Fully investigate serious injuries & exposure.
  • Must have CGL experience
  • Provide instruction and direction to external vendors i.e.: independent adjusters, legal counsel, engineers.
  • Calculate ultimate probable exposure and reserve accordingly.
  • Properly maintain a diary system to monitor files.
  • Ensure files are up to date with BI worksheet, case law, medical and liability information.
  • Mentor and coach junior adjusters.
  • Prepare Major Loss/Reinsurance Reports and participate in Claims Committee process.
  • Actively participate in settlement initiatives along with both private and mandatory mediations.

REQUIRED EXPERIENCE AND QUALIFICATIONS

  • 5+  years of experience adjusting CGL claims.
  • CGL experience must include a strong background in coverage (duty to defend vs. indemnify), municipality losses, construction wrap up, product liability, occupier’s liability, and environmental losses.
  • Knowledge of regulatory and contractual obligations, medical terminology, vocational rehabilitation concepts and dispute resolution practice.
  • Experience with internal and external audits.
  • Detail oriented and well organized individual.
  • Strong oral and written communication skills.
  • Travel to mediations/pre-trials/trials is required

Please forward resume to info@commarecruitment.ca

Customer Service Incoming Call Centre.         Full training, Full Time $40 – $42k  Salary  Markham

August 26, 2018 by  
Filed under Jobs

Comma Recruitment are looking for talented communicators with call centre experience to provide customer service and assist members with incoming calls for billing and coverage inquiries.

Full training provided including in-class education, mentoring and on-going on the job training.

Salaried position with base of $40,000 – 44,000 + extensive benefits package and 3 weeks vacation.

Working with multi national company, incoming call centre where service is of paramount importance.

Must be strong communicators, excellent IT skills and a positive attitude.

Reliable people with professional attitude along with the ability to learn and develop whilst providing first class customer service.

Please forward resume to info@commarecruitment.ca   and highlight customer service/call centre experience.

Personal Lines Property Claims Manager – GTA West ( Field Based Position) $80 – $90k + Car

August 23, 2018 by  
Filed under Jobs

Comma Recruitment are looking for a Property Claims Manager or Field Claims Adjuster with extensive experience handling Personal Lines Property Claims.

The Manager, Property Claims, will motivate, engage, and inspire a unit of Property Field Claim Specialists throughout GTA West to deliver outstanding Customer Service while following defined procedures in accordance with the Ontario Property guidelines.

  • Provides operational leadership and direction to a capable team of direct reports who are working in the field on Personal Lines Claims
    • Ensures delivery of optimal individual and unit results
    • Develop staff and their abilities by providing appropriate coaching and feedback in preparation for developmental & career opportunities
    • Recommend, implement and maintain an optimal organization design within the unit, including alignment of roles, accountabilities and authorities and alignment of tasks within the region to deliver on our strategy
    • Actively look for ways to improve customer service, efficiencies, employee satisfaction and cost containment
    • Recommend appropriate level of resources for unit
    • Ensure performance and development plans are in place for all direct report employees
    • Provide ongoing direction to unit to achieve targets
    • Participate in staff appraisals

Comma Recruitment are looking for a Field Adjuster or Personal Lines Manager with 5-7 years Personal Lines Property Claims handling experience, ideally management and/or road adjusting experience
• Demonstrated strong leadership, employee engagement skills required
• Ability to collaborate with peers and influence others
• Ability to problem solve and initiate actions
• Ability to develop direct reports and achieve results
• Focus on leading a team to provide outstanding Customer Service
• Logical and effective communicator, explaining information to superiors, peers and subordinates in a well thought out manner
• Actively enrolled in or completion of CIP designation
• Frequent travel within the territory is required

Please forward resume to info@commarecruitment.ca

Senior BI / Liability Claims Adjuster – Mississauga $78 – $85k+

July 10, 2018 by  
Filed under Jobs

Comma Recruitment are looking for a talented BI/Liability Adjuster with experience handling large and complex CGL and BI claims.

This position is responsible for investigating, negotiating and settling serious CGL and bodily injury claims, the adjuster will be responsible for direct file handling and communication with all involved parties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Confirm valid coverage.
  • Fully investigate liability.
  • Fully investigate serious injuries & exposure.
  • Must have CGL experience
  • Provide instruction and direction to external vendors i.e.: independent adjusters, legal counsel, engineers.
  • Calculate ultimate probable exposure and reserve accordingly.
  • Properly maintain a diary system to monitor files.
  • Ensure files are up to date with BI worksheet, case law, medical and liability information.
  • Mentor and coach junior adjusters.
  • Prepare Major Loss/Reinsurance Reports and participate in Claims Committee process.
  • Actively participate in settlement initiatives along with both private and mandatory mediations.

REQUIRED EXPERIENCE AND QUALIFICATIONS

  • 7 years of experience adjusting CGL & BI claims.
  • CGL experience must include a strong background in coverage (duty to defend vs. indemnify), municipality losses, construction wrap up, product liability, occupier’s liability, and environmental losses.
  • Knowledge of regulatory and contractual obligations, medical terminology, vocational rehabilitation concepts and dispute resolution practice.
  • Experience with internal and external audits.
  • Detail oriented and well organized individual.
  • Strong oral and written communication skills.
  • Travel to mediations/pre-trials/trials is required

Please forward resume to info@commarecruitment.ca

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