Bilingual Personal Lines CSR – Work from home full time

July 23, 2021 by  
Filed under Jobs

Comma Recruitment are looking for RIBO licensed service staff to service a book of existing Personal Lines business, make amendments, policy changes, provide coverage advice, renewals and advise on  relevant products.

This is a full time, salaried role, benefits, vacation package, ongoing training and mentoring with a large, multi-national brokerage.

Work from home full time is available with this role and we will set you up with a home office and relevant equipment

Position Summary:

To provide front-line customer service for Personal Insurance policies and taking responsibility for the retention and account development of existing clients, quote and place new business as required.

What you will be doing:    

  • Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals
  • Complete administrative tasks for the Personal Lines department
  • Contact Underwriters and Adjusters to discuss guidelines and policy when required
  • Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
  • Keep current on underwriting rules and workflow processes
  • Actively participate in training initiatives
  • Participate in community marketing initiatives

What you bring to the table:

  • RIBO Licensed / OTL Licensed
  • Minimum of one years insurance experience
  • Ability to communicate in both English and French
  • Two or more years customer service experience
  • Exposure to insurance systems, EPIC is an asset
  • Proficient in MS Office – Word, Excel, Outlook
  • Excellent customer services skills and adept in conflict resolution
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills

Please forward resume to

Property and Casualty Underwriter, Lloyds

July 20, 2021 by  
Filed under Jobs

Comma Recruitment are looking for a P&C Underwriter with experience with Lloyds markets, hard to place risks, reviewing submissions and building broker relationships, underwriting small, medium and complex risks, managing renewals and new business submissions.

  • Specialty RISK MGA, Offices across Canada
  • Professional Development & Growth Opportunities
  • Comprehensive Benefits Program
  • Work from home flexibility


  • 5 years underwriting property & casualty insurance lines.
  • Work independently & in collaboration with other underwriters.
  • Results oriented achieving production & underwriting profitability objectives.
  • Good interpersonal, verbal & written communications
  • Proficient in Microsoft Word, Excel, Power Point

Position Responsibilities

  • Underwrite a range property & casualty with risk analysis, pricing & underwriting terms.
  • Work independently & in collaboration with other underwriters.
  • Achieve corporate production & underwriting profitability objectives.
  • Maintain a proficient knowledge of corporate underwriting philosophy, rules & regulations.

Key Products Underwritten

  • Trade Contractors – Excavation, Electrical, HVAC, Plumbing, Janitorial, Pest Control
  • Security Firms
  • Vape Stores
  • Commercial Operations
  • Products Liability
  • Professional Liability
  • Vacancies
  • Excess Liability & Umbrella
  • High Value Homes,
  • Commercial Buildings Subscription Policies

Please forward resume to

Mortgage Broker

June 16, 2021 by  
Filed under Jobs

Comma Recruitment are looking for a real star, a career-oriented and experienced mortgage underwriter/salesperson to join our outstanding team. You would be working directly with one of the highest producing mortgage brokers in Canada, and consistently exceeding our client’s expectations along the way. Potential to make $100,000+ per year.

Typical duties include:

  • Handling leads
  • Reviewing & analyzing documents
  • Building client relationships
  • Responding to inquiries by phone and email
  • Educating Clients on mortgage options, and providing them with an unparalleled mortgage


  • Implementing marketing strategies
  • File management
  • …plus more exciting things!

Are you right for this position?

  • Are you enthusiastic and able to work in a fast-paced environment?
  • Are you trainable and willing to learn?
  • Do you look for solutions vs. excuses?
  • Are you an excellent communicator?
  • Are you interested in being trained as an expert in mortgages and furthering your career in this field?
  • Are you interested in having ‘just a job’? Or are you looking for a long-term career?
  • Are you resourceful?
  • Are you passionate about working in an office environment with a large potential for growth?
  • Are you a self-starter and strong motivation?

We are looking for a candidate with the following requirements:

  • Valid Mortgage License is an asset but not necessary
  • At least 5 years of industry experience
  • Solid knowledge of the industry regulations
  • Strong listening skills
  • Solid typing skills
  • Strong organizational skills and attention to detail
  • In-depth knowledge of social media platforms is an asset (but not a requirement)
  • Must be a team player
  • Strong proficiency with computers, email, and Microsoft Office
  • A solid grasp of the English language is a must.

We are 100% committed to delivering the best mortgage experience possible for our clients and we want someone who will love our clients as much as we do. We treat our clients like gold, so strong customer service and commitment to our client’s well-being are an absolute must.

We’re looking for some with drive who wants to get ahead in their career in the mortgage industry. We are a fast-growing team that is a part of a growing brokerage, so if you are looking to get on board with a big opportunity in the mortgage industry, then we may have exactly what you are looking for.

We will provide side-by-side training, teaching you all the ins and outs of a high-functioning mortgage team.

Please forward resume to

RIBO Sales Broker

June 15, 2021 by  
Filed under Jobs

RIBO Sales Broker

Comma Recruitment are looking for talented sales staff with experience growing a book of personal lines home and auto business, there are also opportunities to write commercial lines. Entrepreneurial sales producers that want to grow and develop ownership and an amazing asset within 3 years while earning industry leading commissions, utilizing multiple markets and working in a digital first brokerage set up.

Superb commissions, renewal commissions and 50% book ownership.

Looking for confident and high calibre RIBO Brokers or OTL sales and service staff with the ability to create a referral network, bring in new and renewal business.

  • Contact new and existing customers through various channels to promote personal lines and/or commercial lines products.
  • Great knowledge of personal lines policies, documentation and procedures.
  • Develop and execute sales and marketing plans to achieve retention and sales goals
  • Develop and maintain a professional relationship with clients and co-workers to enhance understanding of the target market and to contribute to overall profitability of the team
  • RIBO or OTL Licensed ( we will train and transfer from OTL to RIBO )
  • Excellent computer, verbal and written communication skills
  • Use of Insurance systems like EPIC, TAM, PowerBroker, CompuQuote etc an advantage
  • Utilizing multiple markets and navigating through relevant portal

Superb commission structure of 65% for new business, 35% year over year renewals which snowball on top of new business commissions and also 50% book ownership.

Ongoing mentoring and training, work from home flexibility with flexible hours.

Superb opportunity with leading brokerage, training and professional development provided, working with industry leaders and experts.

Please forward resume to

Bilingual STD Case Manager, French/English

May 13, 2021 by  
Filed under Jobs

Comma Recruitment are looking for a skilled Bilingual STD claims examiner to join our team, opportunities to work remotely while reporting into our GTA office.

Reporting to the Manager Life and Disability and working closely with the Team Lead, the Bilingual Disability Case Manager reviews, assesses and processes claims for applicable benefits using the technical knowledge obtained from the policies, procedural manuals, and industry and government communications.

Working in a team environment you will utilize your strong verbal and written communication skills when interacting with clients, claimants, and all relevant stakeholders. You must be able to work independently with little supervision, possess the ability to distinguish priorities and adapt well to change. The individual must work well under pressure, maintain production requirements and must be willing to work overtime as required.

The individual will ensure all claims are processed in date order, by automatically assisting other examiners in the processing of their assigned plan(s) when their own client base is in good order and will liaise in a professional manner with insurance agencies, doctors, trustees, members, management, lawyers and all other stakeholders, ensuring that only allowable information is released to recognized recipients and that all information is released in writing.

You will be required to process and manage Disability claims, establishing eligibility, calculation of earnings and benefit levels, along with obtaining the necessary medical evidence. You will ensure all necessary documentation is provided to the insurance carrier in order for them to process any claims submitted to them for adjudication.

The successful candidate will maintain daily production requirements as determined by the Manager and keep the Manager aware of problems or areas of concern that require special attention. Confidentiality must be maintained over client and corporate records and medical claims information.

You will be required to operate a claims payment database as well as able to perform manual calculations. Following training period, a minimum of 95% accuracy is required.

Success in this role would be the mastery of the processes you touch on a day-to-day basis and your ability to keep abreast of industry and government requirements.



  • Bilingual (French and English)
  • Minimum two years related experience. Must have experience adjudicating complex disability claims cases, preferably in a group insurance environment
  • Experience adjudicating disability claims in a Unionized or Multi-employer background is an asset
  • Must possess excellent customer service skills, be team oriented and cooperative with co-workers, consultants and departments
  • Excellent analytical and letter writing skills, with attention to detail and accuracy
  • Ability to prioritize, multi-task and adapt well to change in a busy office environment
  • Ability to work well under pressure, meet deadlines and adhere to departmental standards.
  • A self-directed individual who has demonstrated good judgment with the ability to initiate and accomplish tasks expediently and with minimum supervision
  • Possesses current knowledge and keeps abreast of industry and government requirements.

Please forward resume to   

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