IME Recruitment and Roster Relations Manager

Comma Recruitment are looking for a talented Recruitment and Roster Relations Manager, reporting to the Director you will provide overall support to assessment services in ensuring appropriate availability and expertise within the Assessor Roster to meet the needs of the business.

Understanding the needs of the Scheduling/ Intake Teams and Client Stakeholders and combining that with the expectation of our assessors in relation to the client SLA deliverables is essential for success in this role.

The Recruitment and Roster Relations Manager will oversee the Roster Administrator, responsible for securing Block Booking dates and ensuring all Assessor Credentialing is current.

This is a full time position, working remotely.

Description:

• Responsible for identifying and anticipating assessor recruiting needs and gaps by Intake and Scheduling and sourcing appropriate assessors with the necessary expertise to ensure key metrics outlined in client service level agreements are met.
• Ensuring the recruitment and credentialing of assessor is completed properly (e.g., review of Curriculum Vitae / Resume, Good Standing with appropriate College, terms and conditions of Assessor obligations met and social media searches etc.)
• Ensure assessors receive proper onboarding and ongoing monitoring, maintenance of fees, assessment and report quality.
• Overall responsibility for maintaining the AB, BI, CAT, Occupational Health National rosters, and submission of all client roster submissions on a quarterly, year basis.
• Supervise, train and oversee the responsibilities of the Roster Administrator (assessor information is updated accurately, pre-book dates and block booking calendar is managed to meet key performance metrics).
• Responsible for overall assessor relations, fee negotiations and credentialing
• Assessor site visits on a regular basis

 Qualifications

• IME Industry experience a must
• Business Development or Account Management experience would be an asset
• Excellent interpersonal and communication skills
• Attention to detail
• Ability to work under pressure
• Independent and Self-motivated
• Ability to problem-solve and adapt quickly
• Computer proficiency in Microsoft Office Programs (Outlook, Word, Excel), Smart Simple, other Client Referral Management Software, and web based meeting platforms (MS Teams)

Please forward resume to [email protected]