High Value Clients CSR – Personal Lines, RIBO $60 – $70k

October 31, 2019 by  
Filed under Jobs

Comma Recruitment are looking for RIBO licenced CSR’s to provide exemplary service to existing customers within the VIP / High Value book.

3-5 years RIBO licenced sales or service experience, strong communication skills and the ability to provide excellent customer service.

Key Job Responsibilities

  • Respond to all client inquiries in a timely manner
  • Will work closely with Producers
  • Review renewals for coverage, accuracy and market when required
  • Adhere to binding authority set out by carriers
  • Process and/or review all transactions
  • Follow internal workflow
  • Achieve division retention goals
  • Identify upsell opportunities, explain and recommend to clients
  • Identify cross selling opportunities and produce quality leads to sales team
  • Discuss any potential problems or concerns the client may have with the Account Executive in the first year of business including notification of non-payment cancellations

We are looking for talented service brokers / CSR’s with

  • Minimum of 3 years relevant insurance and/or industry related experience ideally within a brokerage
  • 3 – 5 years RIBO License required
  • Strong verbal/written communication skills
  • Ability to work well under pressure with minimum supervision in a team environment
  • Strong emphasis on a positive team dynamic
  • Excellent time management and organization skills
  • High attention to detail and accuracy
  • Ability to multi-task between a variety of tasks, projects, and deadlines.

Please forward resume to info@commarecruitment.ca



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