High Value Clients CSR – Personal Lines, RIBO $60 – $70k

Comma Recruitment are looking for RIBO licenced CSR’s to provide exemplary service to existing customers within the VIP / High Value book.

3-5 years RIBO licenced sales or service experience, strong communication skills and the ability to provide excellent customer service.

Key Job Responsibilities

• Respond to all client inquiries in a timely manner
• Will work closely with Producers
• Review renewals for coverage, accuracy and market when required
• Adhere to binding authority set out by carriers
• Process and/or review all transactions
• Follow internal workflow
• Achieve division retention goals
• Identify upsell opportunities, explain and recommend to clients
• Identify cross selling opportunities and produce quality leads to sales team
• Discuss any potential problems or concerns the client may have with the Account Executive in the first year of business including notification of non-payment cancellations

We are looking for talented service brokers / CSR’s with

• Minimum of 3 years relevant insurance and/or industry related experience ideally within a brokerage
• 3 – 5 years RIBO License required
• Strong verbal/written communication skills
• Ability to work well under pressure with minimum supervision in a team environment
• Strong emphasis on a positive team dynamic
• Excellent time management and organization skills
• High attention to detail and accuracy
• Ability to multi-task between a variety of tasks, projects, and deadlines.

Please forward resume to [email protected]