Senior Marine Underwriter

January 28, 2015 by  
Filed under Jobs

Senior Marine Underwriter

Comma Recruitment are looking for a Senior Marine Underwriter with  5+ years progressive experience. You will be responsible for underwriting within the marine lines unit.

Senior Underwriters are responsible for evaluating & selecting profitable new risks, based on our underwriting appetite and principles, while developing and maintaining value-driven relationships with brokers.  Experience growing a book of business and Ocean Marine technical underwriting knowledge are required.

Based Downtown Toronto we offer an amazing package with the best bonuses in the industry.


• Responsible for the successful evaluation, selection, negotiation, and pricing for assigned policies in order to ensure a profitable book of business within established underwriting authority.

• Develop and maintain a professional relationship with brokers and/or customers to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection.

• Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies.

• To monitor business performance, review progress and enable timely corrective or other appropriate actions to be taken with our partners.

• Develop and maintain a knowledge and understanding of company operations and procedures.

• Mentor and train less experienced underwriters and support staff.

• Work collaboratively on special projects and assignments when required.


Comma Recruitment are looking for:

• Post-secondary school education and/or equivalent on the job experience.

• Minimum 3-7 years experience underwriting with a sound technical knowledge of Ocean Marine

• Broad knowledge and understanding of underwriting discipline and pricing models.

• Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.

• Completion of the CIP/FCIP designation or working towards.

Please forward resume to


Insurance Branch Manager – Kingston

January 26, 2015 by  
Filed under Jobs

Insurance Branch Manager – Kingston


Comma Recruitment are looking for an experienced Branch Manager, you will manage the day-to-day operation of the Insurance Agency as well as have the vision and drive to build and execute a business plan that encompasses financial, operating, staffing and marketing strategies.  You also have the ability to motivate and lead a team of successful sales agents and create a thriving sales environment

The role includes:

Managing the branch to achieve the growth and retention targets;

Coaching and mentoring staff to reach their full potential;

Developing and implementing business plans and strategies, as well as building and expanding centres of influence in the community


Qualifications & Experience:


A minimum of 5 years management experience, including at least 2 years successfully managing a sales team or business

Demonstrated strong coaching and team building skills;

Above average interpersonal skills;

Ability to build strong relationships;

Must have a General Insurance License or are willing to obtain one

Please forward resume to

Bilingual Customer Service $45,000 – $50,000

January 21, 2015 by  
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Bilingual Customer Service

The incumbent responds to all telephone calls and provides information regarding Health and Dental benefits, including eligibility for such coverage; also responds to calls related to the Administration Department and the Pension Department.

The Agent communicates with clients and a variety of internal and external professionals. The individual must have extensive knowledge of all policies and procedures related to all clients.

Comma Recruitment are looking for an individual with the ability to work within a team environment with little supervision; identify priorities and adapt well to change.

Once trained there will be an opportunity to work from home if preferred


  • Superior telephone communication skills, Bilingual communication skills in English and French are required.
  • Must demonstrate excellent customer service skills, be team oriented and cooperative with co-workers, consultants and departments.
  • Must have experience with Benefits, Health & Dental Claims  or in a similar administration role.
  • Post Secondary degree/diploma or equivalent related experience
  • Computer literate – intermediate knowledge of Word and Excel; superior ability with in-house database technology. (training provided)
  •  Ability to work well under pressure, meet deadlines and departmental standards.
  • Demonstrated flair for detail; highly motivated with a strong work ethic.
  • Strong organizational and time management skills.
  • Self motivated and able to work well with minimal supervision.

Please forward resume to

Health and Dental Claims Examiner

January 21, 2015 by  
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Health and Dental Claims Examiner  $45,000 – $50,000

Comma Recruitment require a claims examiner to process claims for Extended Health and Dental benefits using the technical knowledge obtained from the policies, procedural manuals, industry and government communications. Reporting to the Claims Manager you must be able to work independently with little supervision, possess the ability to distinguish priorities and adapt well to change. The individual must work well under pressure, maintain production requirements and must be willing to work overtime as required.


  • Post Secondary diploma or recognized business experience in a related field
  • A minimum of two year’s experience adjudicating health and dental claims
  • Knowledge of and hands-on experience using Windows and Microsoft Office technology
  • Excellent keyboarding skills.
  • Superior customer service skills including an excellent telephone manner.
  • Ability to work quickly and accurately under pressure
  • Must be able to meet departmental standards for claims processing, after a pre-determined training period.
  • Knowledge of and aptitude for calculating benefit payments.
  • Possess organizational skills, oral and written
  • English/French Bilingual is an asset though not a requirement



Some of the duties of this position include the following:

  • Processes Extended Health & Dental benefits through the use of an automated claims payment system.
  • Ensures all claims are processed in date order, by automatically assisting other examiners in the processing of their assigned plan(s) when their own client base is in good order.
  • Maintains daily production requirements to a minimum as determined by the Team Leader.
  • Liaises in a professional manner with insurance agencies, doctors, trustees, members, management, lawyers, etc., ensuring that only allowable information is released to recognized recipients and that all information is released in writing.
  • Keeps abreast of industry and government requirements.
  • Operates automated claims payment system and performs manual calculations as required.


Please forward resume to

Auto Claims Adjuster – Technical Specialist – Toronto

January 21, 2015 by  
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Auto Claims Adjuster – Technical Specialist

Comma Recruitment require a Senior Technical Specialist, Auto PD and Cargo Claims, responsible for providing efficient and prompt investigation, evaluation, negotiation, and settlement of large and/or complex claims in accordance with corporate guidelines and best practices. The technical specialist is a key technical expert within the claim unit and can support their teams from a technical perspective.

·         Investigate, appraise/scope, confirm coverage, negotiate settlement and recovery, and conduct reporting and documentation of substantial and complex claims in accordance with established guidelines.

·         Ensure the accurate and efficient payment of claims.

·         Prepare summaries and files for litigation, mediation/arbitration, and multidisciplinary assessments.

·         Assist Manager with preparing/completing monthly statistical reports.

·         Adhere to service standards by communicating effectively with all parties involved.

·         Develop relationships with other departments such as underwriting in order to meet business goals.

·         Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies.

·         Mentor and coach less experienced claims and support staff.

·         Work collaboratively with Supervisors and/or Managers on special projects and assignments requiring advanced technical skills and knowledge when required.

·         Other duties as assigned.



·         Post-secondary education and / or equivalent on the job experience

·         Minimum 5+ years Claims adjusting experience examining large and/or complex claims.

·         Working knowledge of the company principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses and coverage questions.

·         Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.

·         Completion of the CIP/FCIP designation or working towards

 Please forward resume to

Life and Critical Illness Underwriter

January 16, 2015 by  
Filed under Jobs

Life and Critical Illness Underwriter

Comma Recruitment are looking for two Life and Critical Illness Underwriters, reporting to the Director of Underwriting you will be responsible for sound and accurate assessment of medical and financial information to minimize risk exposure for life & critical illness business.


  • Underwrite new business using sound underwriting guidelines for morbidity and mortality within service standards in accordance with company guidelines
  • Work within assigned authority along with reinsurance guidelines
  • Document underwriting methodology and processes
  • Communicate with field associates in answering questions, and/or advising unfavorable decisions
  • Support and provide feedback to the Director in the development of new guidelines and finding efficiencies



  • 1+ years experience in a similar role  at intermediate level or 3+ for Senior position
  • Knowledge of medical/legal terminology is required
  • Insurance background & knowledge a great asset
  • Community college diploma / university degree or relevant experience
  •  Working towards or nearing completion of LOMA, FLMI or  ALU designations
  • Bilingual an asset although not required
  • Ability to think logically and analytically
  • Sound judgment and decision making skills
  • High accuracy level and attention to detail
  • Strong Team Player and self-starter
  • Ability to make sound decisions
  • Strong time management and organizational skills
  • Excellent verbal and written communication skills
  • Ability to multi-task in a fast-paced environment
  • Eagerness to learn and be self-motivated to develop a career path in Underwriting
  • Must be computer literate, strong computer skills within a Windows environment

Please forward resume to

Disability Claims Adjuster

November 25, 2014 by  
Filed under Jobs

Disability Claims Case Manager / Adjuster

Comma Recruitment require a Disability Claims Adjudicator – Adjudicate and manage short and long term disability claims. Provide efficient and timely service to all key stakeholders.

Location: Toronto West and Mississauga

Main Accountabilities:

  • Review claim forms, medical reports, investigation reports, contract provisions etc. and determine eligibility of claim
  • Record inbound/outbound communication
  • Provide written and verbal communication to claimants, clients, administrators, doctors, lawyers, other insurers, etc: re: claim inquiries and outcome
  • Review claims with Medical Director and Legal Department as required
  • Assess waiver of premium eligibility
  • Develop and implement return to work strategies
  • Interact and develop good relationship with several stakeholders to facilitate best results


  • Min 2 – 5 years group claims experience
  • Experience adjusting STD/LTD benefit claims
  • Excellent written and verbal communication skills
  • Bilingualism in French/English is an advantage though not required
  • Excellent customer service
  • Intermediate skills with Word and Excel
  • Ability to multitask in a fast paced, performance driven environment
  • Strong planning and organizing skills, with strong attention to detail
  • Analytical thinker with proven problem solving skills
  • Ability to adapt quickly and comfortably to change
  • Good interpersonal skills
  • Professional telephone etiquette
  • Demonstrates a positive attitude and a desire to succeed
  • Strong team player

Please forward resume to

Director, Corporate Underwriting – Property

November 11, 2014 by  
Filed under Jobs

Director, Corporate Underwriting – Property         $100,000 – $120,000

The Director of Property in Corporate Underwriting will proactively look for ways to drive the profitable growth for property business.

The incumbent is responsible for the development of superior property products, technical underwriting guidance and working with Actuarial on sophisticated pricing tools.  In addition, the incumbent is responsible to manage the performance of the property lines of business as well as manage a team of strong technical underwriting experts.


Develop superior property products.

  • Define the product strategy and roadmap in conjunction with other stakeholders in our Product Factory.
  • Drive product strategies to improve line of business results aligned with organizational strategic imperatives.
  • Evaluate and support prioritization of opportunities for product enhancements.
  • Develop enhances and innovative insurance products supporting our customer centric strategy, and support marketing material development.

Create property underwriting frameworks, guidelines and policies to ensure profitable underwriting results across all regions.

  • Drive underwriting strategies to improve line of business results aligned with organizational strategic imperatives.
  • Develop underwriting guidelines that ensure consistent application of the framework, including systems enhancements.
  • Working in collaboration with regional UW teams, ensure that frameworks are well understood and being applied consistently across all regions.

Collaboratively sets sophisticated property technical pricing guidelines with actuarial, aligned with profitability targets.

  • Drive segmentation by identifying key rating variables and developing associated pricing factors.
  • Ensure technical prices are calibrated with company’s profitability targets.
  • Work closely with regions and actuarial pricing to ensure products are appropriately priced and the business is generating expected profitability targets.


Participate with others in the Corp Underwriting in the development of regional underwriting property skills.

  • Participate in identification of development needs and training required.
  • Develop and delivery of technical training aligned with underwriting training programs.
  • Brief and train the regional management and distribution at selected intervals.


Evaluate property underwriting performance and develop strategies to improve profitable growth performance.

  • Accountability to ensure that profitability targets are met by monitoring ongoing line of business and product profitability across all regions.
  • Monitor portfolio performance through analysis of key performance indicators (growth, combined ratios, coaching scores, etc.)
  • Drive the development of audit questions and reports to assure oversight of underwriting practices.
  • Participate in audits and review audit results.
  • Accountability for guiding the development and delivery of new strategies to ensure future profitability and to course correct, if required.

Drive quality and efficiency of Corporate Underwriting property resources.

  • Plan departmental resourcing needs, plan for growth and ensure that attendance and vacation requests are managed for the team.
  • Coach, mentor and direct staff.
  • Evaluate staff performance in relation to standards and progress toward achieving individual and organizational objectives.

Other duties as assigned.


Post-secondary education or equivalent business experience.

Excellent depth of underwriting knowledge on specific product area (e.g. Property, Casualty, or Liability).

Completion of or working towards CIP/FCIP designation.

7+ years of progressively more senior UW experience.

3+ years of experience supervising staff.

Working knowledge of the MS Office suite of products (Word, Excel, Outlook), and the Internet.

Fluently bilingual (English / French) is a definite asset


Please forward resume to

Bilingual Multimedia Designer – $50 – $60k + Bonus

October 29, 2014 by  
Filed under Jobs




As a key member of the marketing team, you are a talented Multimedia Designer who can provide creativity and artistic leadership.  In this role, you will be responsible for creation and execution of interactive media presentations, and graphic designing.  You bring a fresh perspective and innovative ideas, are highly organized, capable of multi-tasking, setting and meeting deadlines.  Your ability to deliver compelling solutions, attention to detail and ability to work in extreme deadlines will be key to your success.



  1. Production
  • Prepare art for online production
  • Assist in developing marketing communications for website
  • Manage the web store including sales & inventory tracking, billing, and other general operations
  • Design/execute permission-based e-mail marketing campaigns


  1. Creating Multimedia Presentations
    • Create and execute concepts for interactive media including DVD and CD-ROM presentations


  1. Graphic Designing
  • Create layout and design for ads and other marketing materials
  • Create PowerPoint presentations
  • Offer advice and suggestions on design and implementation of requested materials
  • Take digital photographs, scan, and colour correct images



  • Community College diploma or equivalent experience
  • Website development and/or multimedia design
  • Multimedia/graphic design diploma or graphic communications management degree



  • Minimum 1 to 3 years of experience in the following areas:  DVD production, creation of interactive media, printing, and designing
  • Experience with the following applications: DVD Studio Pro, LiveType, Flash, Director, QuarkXpress, Adobe: Indesign, Photoshop, Illustrator, Acrobat, and Dreamweaver
  • Experience with the following equipment: scanner, digital camera, and DVD burner


Skills Required:


  • Must be fluently bilingual (English/French)
  • Proficient with MAC and PC environments
  • Knowledge of video and editing equipment
  • Understanding of various browser/internet server settings
  • Knowledge of HTML and CSS using Dreamweaver
  • Advanced abilities to utilize Photoshop, Illustrator and Quark files
  • Knowledge of Mac OS X and Windows platforms
  • Knowledge of Macromedia Flash and action script
  • Good understanding of online email technologies
  • Must be able to work in a team environment, with little guidance or supervision
  • Ability to learn on the go
  • Ability to multi-task in a fast-paced environment
  • Excellent time management skills
  • Must be flexible during peak workload projects
  • Must be able to adjust to shifting priorities
  • Must be able to work within tight deadlines
  • Ability to proofread French documents


Please forward resume to

Intermediate Commercial Underwriter – GTA East

October 28, 2014 by  
Filed under Jobs

Intermediate Commercial Underwriter –  GTA East

Comma Recruitment are looking for a talented Intermediate Commercial Lines Underwriter, you will be responsible for analyzing, selecting and underwriting moderately complex risks in commercial automobile, property and/or liability insurance, in order to contribute to a profitable portfolio of business.

  • Analyze requests for quotes, renewals and policy changes, and recommend innovative solutions
  • Support brokers regarding underwriting and rating policies
  • Participate in broker visits, insurance industry functions and marketing events in support of broker relationship development
  • Use negotiating skills to maintain healthy relationships within and outside the company
  • Provides technical advice, recommendations, and mentoring to team members
  • Make recommendations to improve the department and increase its efficiency

Your Skills

  • Chartered Insurance Professional (CIP) designation or working towards
  • 2 to 5 years of underwriting experience in Commercial Lines
  • Very strong analytical and customer service skills
  • Initiative and ability to work under pressure
  • Strong negotiating skills and business savvy
  • Ability to develop and maintain excellent relationships with brokers
  • Sound knowledge of Microsoft Office products and computer tools

Please forward resume to

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