Litigation and Settlement Specialist

February 9, 2017 by  
Filed under Jobs

Litigation and Settlement Specialist

Comma Recruitment are looking for an experienced Litigation and Settlement Specialist, you  will act as the principal litigation analyst and will be involved in the management of litigation for Group Disability and Health Care benefits. You will also play a significant role in the determining lump sum settlements.

DESCRIPTION OF TASKS:

  1. In collaboration with lawyers, determine which strategy should be followed and implemented for claims cases with formal notice to lawyers and clients.
  2. In collaboration with lawyers, negotiate necessary agreements with clients. Write transaction documents and receipts in settlement with client.
  3. Plan all activities (steps to follow, procedures, delegation of responsibilities, etc.) related to litigation with the legal department.
  4. In collaboration with lawyers, determine the strategies (mediation, litigation, etc.) to adopt in legal files.
  5. Analyze the disability cases that are subject of a review of a formal notice or litigation, in order to discover elements that could impact the decision.
  6. Write a clear and comprehensive summary of each of the contentious cases and provide an opinion and supported recommendations, including accompanying steps to follow for the medical and administrative aspects.
  7. Establish contacts with various stakeholders and experts to develop strategies and prepare required documentation.
  8. Maintain an updated report on contentious issues (quarterly financial statements).
  9. Maintain daily tracking for each ongoing case with contentious issues and send it to the Senior Director.
  10. In collaboration with lawyers, make recommendations to the Director concerning the process and direction of litigation.
  11. Represent the company at small claims court and in collaboration with lawyers, or other company representatives during interrogation or court testimony.
  12. In collaboration with the Leadership Team, ensures maintenance of level of knowledge of contentious issues among all employees.
  13. Coordinate vendors for investigation/surveillance activities of disability cases and discuss strategies for files with current investigation.
  14. Holds decision-making authority on the amounts of lump sum settlements to the level that is granted.
  15. Performs any other related duties as assigned.

 

EXPERIENCE/EDUCATION:

  • Bachelor’s degree in law or in a relevant discipline with a minimum of five (5) years of experience in managing disability benefits;
  • Excellent knowledge of administrative procedures in group insurance, contractual clauses and disability insurance settlement clauses;
  • Analytical skills and critical thinking;
  • Fluency in advanced negotiation and strategic thinking;
  • Proven ability to impact and influence;
  • Very good knowledge of the legal environment of group insurance;
  • Knowledge of provincial legislation regarding the field of insurance

Please forward a resume to info@commarecruitment.ca

Director – Broker Relations $120k – 130k + Bonus

January 28, 2017 by  
Filed under Jobs

Director, Broker Relations and Strategy

Comma Recruitment are looking for a Director with extensive Broker experience and superb relationships, The Director has nationwide accountability for overseeing the development, implementation and maintenance of the following:

 

  • A strategic plan to support achievement of our short and long term Mission, Vision and Strategic objectives.
  • Identify broker and consumer needs and develop plans and materials to address
  • Process improvements across the business to improve competitiveness and ease of doing business with our broker customers

 

Specific Accountabilities

  • Provide consistencies nationally across communications, training, broker onboarding and leadership on projects such as Broker Connectivity
  • Lead the connectivity and ease of doing business initiatives that will deliver internal and broker efficiencies while differentiating us in the market
  • Work with our Analytics group to assist brokers in the development of a customer acquisition strategy that will help position us as an Invaluable Consultant to the brokers
  • Assist in identifying projects that will drive additional top line growth or reduce loss ratio pressures
  • Represent the Corporate Committee for Project & Initiative Prioritization
  • Create digital strategies including a social media presence that will meet the broker needs. This would include self-serve options, mobile device needs and creating best practices for brokers to adopt in embracing digital technology
  • Liaise with IBAC and the provincial broker associations in assessing broker’s needs in the digital world and then developing strategies to support this
  • Lead Broker Association Relationship Development initiatives including: Sponsorship opportunities, Training opportunities, Branding, Speaking engagements and thought leadership engagements
  • Lead customer and broker experience initiatives including: Online experience, consumer campaigns, consumer intelligence, consumer analytics, reporting and metrics, online consumer tools and application development
  • Lead all broker and brand employee facing events and tradeshows

Qualifications and Experience

  • Post-secondary education in a relevant field and active participation in CIP courses
  • Minimum of 10 years of progressive business experience including marketing, business excellence, underwriting operations and general management. The majority of this experience should be in the Broker Channel and the P&C industry
  • Having a strong presence and credibility within the broker community is essential
  • Identifying new ideas, techniques and opportunities for improving effectiveness, performance, and productivity is essential.
  • Ability to be strategic and anticipate trends based on extensive broker knowledge
  • Ability to influence, convince, direct and persuade others is an important skill requirement.
  • Ability to lead and manage projects and ensure deliverables are met
  • Ability to lead teams without direct authority
  • Ability to coach teams to success
  • Strong understanding of marketing to the broker community is essential – strong verbal and written communication skills as well as the ability to deliver effective presentations to a broker audience

 

Please forward resume to info@commarecruitment.ca

Property Claims Manager – Mississauga

January 28, 2017 by  
Filed under Jobs

Property Claims Manager

Comma Recruitment are looking for a talented Property Claims Manager to  manage and co-ordinate internal, external and independent claims adjusters’ claims processing activities in order to meet profitability objectives, turnaround time and customer satisfaction.

3+ years experience handling Personal Lines and Commercial Property Claims, senior level or management level claims handling experience required.

Organize, plan and supervise your team, optimizing use of staff, financial and material resources, while encouraging teamwork and providing guidance for technical training

Achieve corporate and regional objectives by measuring the team’s performance, ensuring the quality of the claims handling process; and adhere to standards, procedures and productivity levels required

Make decisions for the Claims department regarding claims handling and payment

Assist in improving operational processes and prepare the budget, provide follow-ups, updates and reports for management

Qualifications and experience required:

Chartered Insurance Professional (CIP) designation or working towards

3 + years property claims experience

Leadership, analytical, planning and organizational skills

Strong communication skills and ability to adapt easily to change

Knowledge of Microsoft Office Suite and computer tools

Must have Commercial experience

Please forward resume to info@commarecruitment.ca

Administration – Woodbridge

January 28, 2017 by  
Filed under Jobs

Administration , Woodbridge – Full Time $37,000 plus benefits.

Comma Recruitment are looking for administration staff to support executives, must have experience in similar role, great IT skills including data entry.

Must have experience in an administration / office support role. Professional and outgoing.

Salary with benefits and vacation, full training provided, full time Mon-Fri  9am – 5pm

 

Knowledge/ Skills/ Abilities :

Strong organizational and time management skills

Superb customer service and telephone skills

Excellent verbal and written communication skills

Strong IT skills

Experience in an Admin position

Bright, upbeat and enthusiastic

 

Please forward resume to info@commarecruitment.ca

Bilingual Claims Adjuster – Junior / Intermediate

January 23, 2017 by  
Filed under Jobs

Bilingual Claims Adjuster – Junior / Intermediate  $45,000 + Benefits, Vacation

Comma Recruitment are looking for a Life, Accident and Health claims adjuster who is perfectly bilingual in French and English, full training provided and salary dependent upon previous claims experience.

PRIMARY DUTIES

  • Adjudicate incoming Life, Accident and Health claims
  • Approve, deny, or inquire further for necessary information from claimants, doctors, or hospital to assess claimant’s eligibility for benefits.
  • Interprets and administers policy provisions including eligibility and investigations.
  • Review incoming correspondence concerning existing claims.
  • Refer files for special investigation, if required.
  • Discuss and explain benefit payments to claimants by telephone.
  • Document claim file actions and telephone conversations appropriately.
  • Review claims on diary and send follow up reminders in a timely manner.
  • Refer activity outside of authority level to Senior Adjusters/Assistant Manager, Claims.

QUALIFICATIONS REQUIRED

  • Bilingual (Fluent in French and English);
  • Experience in a Claims department, ideally with experience handling insurance claims from start to settlement
  • Good communication skills, both verbal and written;
  • Aptitude for figures;
  • Possess a logical mind and an understanding of the insurance industry;
  • Knowledge of medical terminology;
  • Very good computer skills;
  • Ability to make sound judgments and good decision-making skills;
  • Strong cross-functional team skills with the ability to work independently;
  • Previous disability management experience, assessing disability claims would be an asset; and
  • Previous knowledge of disability products would be an asset.

Please forward a resume to info@commarecruitment.ca

 

Underwriting Specialist – P&C with Manufacturing, Toronto

December 29, 2016 by  
Filed under Jobs

Underwriting Specialist  P &C with Manufacturing

Comma Recruitment are looking for a Senior Underwriter / Specialist or Underwriting Manager with 8 years P&C Commercial Underwriting experience.

The Specialist is responsible for underwriting and servicing highly complex and unique accounts in accordance with established guidelines and business objectives in the achievement of national standards for data quality and service levels.

You will be expected to solve highly complex problems by applying a breadth of expertise to identify innovative solutions and also in interpreting internal and external business issues and recommending best practices.  In addition to underwriting responsibilities, this position is responsible for the mentorship and training of underwriting and support staff, ensuring best practices and guidelines are understood and applied.

 

Responsibilities:

  • Responsible for the successful management and pricing of designated portfolio of accounts.
  • Develop and maintain a professional relationship with brokers and/or customers to enhance understanding of the target market and to contribute to quality service, problem solving, and risk selection.
  • Collaborate with and support corporate underwriting teams in the development of products and pricing strategies to achieve profitable growth.
  • Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies.
  • Develop and maintain a knowledge and understanding of company operations and procedures, including demographic, economic, and social characteristics to increase market share.
  • Mentor and train underwriters and support staff.
  • Provide input to their Manager/Division Head and/or Corporate Underwriting on various underwriting, strategic, staffing and other issues as requested.
  • Work collaboratively with Supervisors and/or Managers on special projects and assignments requiring advanced technical skills and knowledge when required.

Requirements

  • Post-secondary school education and/or equivalent on the job experience.
  • Minimum 5-10 years experience of property and casualty underwriting, experience with manufacturing or resources.
  • Broad knowledge and understanding of underwriting discipline and pricing models.
  • Working knowledge of company underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information, statuary constraints, and computer workflow procedures.
  • Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.
  • Completion of the CIP/FCIP designation.

Please forward resume to info@commarecruitment.ca

Marketing / Account Management

December 6, 2016 by  
Filed under Jobs

Marketing / Account Management

 Comma Recruitment are looking for a Marketing / Business Development  Account Manager to join a very successful team, looking for 1 years experience in a field rep, sales or account management position along with a medical / Kinesiology / Science education or some medical/physio  background.

  • Account management Services for new and existing accounts.
  • Direct and coordinate company sales and marketing functions.
  • Develop and coordinate sales selling cycle and methodology.
  • Direct and oversee the company marketing function to identify and develop new customers for products and services.
  • Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
  • Analyze and evaluate the effectiveness of sales, methods, costs, and results.
  • Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets.
  • Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach.
  • Directly manage major and critical developing client accounts, and coordinate the management of all other accounts.
  • Participate in the development of new project proposals.
  • Establish and implement short- and long-range goals, objectives, policies, and operating procedures.
  • Supervise the planning and development of company marketing and communications materials.
  • Increase sales for Legal, Employer, Life and Health markets locally, as well as across Canada when deemed necessary
  • Represent the company at various community and/or business meetings to promote the company.
  • Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs.
  • Promote positive relations with partners, vendors, and distributors.
  • Recommend and administer policies and procedures to enhance operations.
  • Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.

We Offer :

  • Full time, salaried position – Monday – Friday
  • Full benefits and Vacation package
  • Commission / Bonus Structure
  • Full training and product / service education
  • Opportunity for professional development and promotion

 Please forward resume to info@commarecruitment.ca

Senior Underwriting Specialist – Casualty – $90,000 – $110,000

November 29, 2016 by  
Filed under Jobs

Senior Underwriting Specialist – Casualty

Comma Recruitment are looking for an Underwriting Specialist – Casualty, to work in conjunction with the Director of Underwriting , to establish and maintain the national underwriting framework for the casualty line of business including guidelines, wordings & product development for  our commercial Insurance brands

This is a management level position and reports to the Director of Underwriting, we are looking for an Underwriting Specialist / Senior Underwriter with 5-10 years commercial underwriting experience including senior level experience handling large and complex files.

The Underwriter provides governance through review of portfolio level reports & by conducting audits on profit centre files.  You will be expected to provide technical guidance and insight to solve highly complex problems that have portfolio level impact, as well as supporting the underwriting profit centres in the underwriting of complex and unique accounts

 

RESPONSIBILITIES

  • Responsible for the successful management and pricing for CGL, Umbrella and Excess casualty.
  • Maintain the long term profitability of the casualty line.
  • Participate with actuarial in establishing portfolio pricing.
  • Conduct market research & develop business cases for proposed new products or product line changes or enhancements. Support the development of new products or product changes.
  • Direct the introduction and communication of rating and exposure strategies, coverage and/or product changes in a timely manner.
  • Develop and maintain a knowledge and understanding of the insurance marketplace, regulatory and compliance requirements, competitive positioning and company operations and procedures.
  • Analyze effect of relevant legislation on policy coverages, and draft necessary changes and additions to policy wordings and underwriting guidelines.
  • Develop & maintain expert knowledge of underwriting systems. Define the business requirements for development of I.T. systems to support the underwriting function.
  • Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies
  • Monitor trends and developments identifying areas of concern regarding loss ratios, risk trends, or other discrepancies.
  • Implement processes, to facilitate the continuous improvement, both internal/external in ease of doing business.
  • Assist in the price monitoring, risk selection and data quality performance reviews.
  • Participate in profit centre audits including reporting and follow up of relevant findings.
  • Maintain an effective technical framework including hazard recognition, authority levels, and bulletins.
  • Collaborate and support profit centre underwriting teams.
  • Advise and provide counsel on more complex underwriting exposures beyond profit centre authorities.
  • Support profit centres in identifying portfolio improvement opportunities and the development of action plans.
  • Mentor and train less experienced underwriters and support staff.
  • Participate in the training and development of profit centre underwriting and support staff members, and provide technical expertise and advice regarding products, systems, and processes.
  • Counsel underwriters in respects to risk evaluation, rating and the implementation of internal procedures.
  • Provide input to various underwriting, strategic, staffing and other issues as requested including industry committees.
  • Work collaboratively on special projects, business transformation initiatives and assignments requiring advanced technical skills and knowledge when required.

 

QUALIFICATIONS

  • Post-secondary school education and/or equivalent on the job experience.
  • Minimum 5-10 years experience in the property and casualty industry underwriting commercial casualty
  • Broad knowledge and understanding of underwriting discipline and pricing models.
  • Working knowledge of company underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information, statuary constraints, and computer workflow procedures.
  • Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills.
  • Advanced knowledge of Microsoft Office.
  • Completion of the CIP/FCIP designation.

Please forward resume to info@commarecruitment.ca

Special Risks – Underwriting Specialist

November 18, 2016 by  
Filed under Jobs

Underwriting Specialist – Special Risks – Downtown Toronto

JOB PURPOSE

The Underwriting Specialist is responsible for the evaluation and servicing highly complex and unique accounts within the Finance segment of Specialty Risk including exposure to fronting, in accordance with established guidelines and business objectives. The incumbent will be expected to solve highly complex problems by applying a breadth of expertise to identify innovative solutions as well as develop and refine contract wordings.

This role is management level, no direct reports, this position will report to Director, Special Risks

RESPONSIBILITIES

1 Responsible for the successful management and pricing of designated portfolio of fronting and net risk accounts.

  • Maintain the long term profitability of a significant portfolio of Fronting accounts regardless of market conditions. This includes the ability to successfully negotiate terms, conditions and pricing to achieve new business, renewal and profitability targets.
  • Execute risk selection decisions within the assigned authority and in accordance to corporate guidelines for correct pricing techniques.
  • Refer and redirect requests for risk selection for unique or unusual risks beyond personal authority, along with recommendations.
  1. Develop contract wording for new product proposals and business plans.
  • Review and manage existing contracts.
  • Develop new contract wordings.
  • To ensure products and service are delivered in the most effective manner to achieve profit and growth objectives.
  • Work with external clients, general counsel and reinsurance departments on contract wordings.

 

  1. Collaborate with and support Specialty Risk team in the development of products and pricing strategies to achieve profitable growth.
  2. Understand and apply best business practices towards compliance, internal control and

operational risk controls in accordance to national standards and regulatory standards and policies.

  • Monitor trends and developments identifying areas of concern regarding loss ratios, risk trends, or other discrepancies.
  1. Develop and maintain a knowledge and understanding of company operations and procedures, including demographic, economic, and social characteristics to increase market share.
  • Fully supports and understands corporate and Regional financial and underwriting goals and objectives and ensures all underwriters are knowledgeable as to these goals and objectives.
  • Participate in the development of business plans to contribute to corporate objectives and assist in the presentation of proposals as required.
  1. Work collaboratively with Supervisors and/or Managers on special projects and assignments requiring advanced technical skills and knowledge when required.
  2.  Other duties as assigned.

QUALIFICATIONS & SKILLS

  • Proficient in creating and understanding contract wordings; proficiency in the use of Microsoft Word.
  • Proficient in creating and maintaining Microsoft Excel-based spreadsheets and workbooks.
  • Accurate and detail oriented.
  • Commitment to high standards of performance and goals.
  • Strong verbal and written communication skills.
  • Demonstrated presentation skills.
  • Ability to foster and build good working relationships with brokers, customers and business areas inside and outside the work unit.
  • Ability to influence decisions and gain agreement and/or support on sensitive issues.
  • Strong analytical and decision-making skills.
  • Post-secondary school education in legal/accounting preferred and/or equivalent on the job experience.
  • Minimum 7-10 years’ experience in underwriting property and casualty or senior level experience in Special Risks – experience  including data analysis, coverage review and form creation is favourable
  • Existing relationships within the industry are valued.
  • Broad knowledge and understanding of underwriting discipline and pricing models.
  • Working knowledge of company underwriting philosophy, policy contracts, rating programs, risk information sources, underwriting/technical manual information, statuary constraints, and computer workflow procedures.
  • Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.
  • Completion of the CIP/FCIP designation an asset.

Please forward resume to info@commarecruitment.ca

Medical Report Editor

November 15, 2016 by  
Filed under Jobs

Medical Reporting – Quality Assurance

Comma Recruitment are currently looking for Quality Assurance staff for medical reports, you must have a medical background or Kinesiology qualification.

You will be reviewing medical reports, insurance injury reports and editing for quality and accuracy.

You will also be responsible for file coordination, working with medical professionals and injury clinics.

Qualifications:

  • Knowledge of the medical examination process
  • Experience in clinical editing and proof-reading to produce medical reports
  • Attention to detail
  • Superior organizational and time management skills
  • Ability to work under pressure
  • Excellent command of the English language, in both written and oral forms
  • Superior knowledge of medical terminology and the scope of practice of different disciplines
  • Working knowledge of Microsoft Windows

Full time position $35,000 – $40,000 + benefits and vacation

Monday – Friday 9am – 5pm

Please forward resume to info@commarecruitment.ca   

Next Page »