Auto Claims Adjuster – Technical Specialist – Toronto

Auto Claims Adjuster – Technical Specialist

Comma Recruitment require a Senior Technical Specialist, Auto PD and Cargo Claims, responsible for providing efficient and prompt investigation, evaluation, negotiation, and settlement of large and/or complex claims in accordance with corporate guidelines and best practices. The technical specialist is a key technical expert within the claim unit and can support their teams from a technical perspective.

·         Investigate, appraise/scope, confirm coverage, negotiate settlement and recovery, and conduct reporting and documentation of substantial and complex claims in accordance with established guidelines.

·         Ensure the accurate and efficient payment of claims.

·         Prepare summaries and files for litigation, mediation/arbitration, and multidisciplinary assessments.

·         Assist Manager with preparing/completing monthly statistical reports.

·         Adhere to service standards by communicating effectively with all parties involved.

·         Develop relationships with other departments such as underwriting in order to meet business goals.

·         Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies.

·         Mentor and coach less experienced claims and support staff.

·         Work collaboratively with Supervisors and/or Managers on special projects and assignments requiring advanced technical skills and knowledge when required.

·         Other duties as assigned.

 

Requirements

·         Post-secondary education and / or equivalent on the job experience

·         Minimum 5+ years Claims adjusting experience examining large and/or complex claims.

·         Working knowledge of the company principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses and coverage questions.

·         Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills. Advanced knowledge of Microsoft Office.

·         Completion of the CIP/FCIP designation or working towards

 Please forward resume to [email protected]