Commercial Account Coordinator – Burlington

January 2, 2019 by  
Filed under Jobs

Commercial Account Coordinator

Comma Recruitment are looking for 1+years experience with commercial accounts, supporting operationally, coordinating with existing customers on new and renewal business by email and occasionally over the phone.

Monday – Friday 9am – 5pm, Located Toronto West, Burlington.

You will be required to:

  • Service existing Accounts
  • Abeyances – Ensure abeyance items are reviewed/completed on a daily basis and reassign dates as necessary
  • Certificates – Coordinates issuance of insurance certificates with client and assigned Process Analyst
  • Tracking – Renewal and Change Documents – Prepare tracking sheets and update until all documents have been received and delivered to the insured
  • Clients Operations – Develop and maintain basic understanding of clients operations
  • Correspondence – Prepare correspondence to insured, brokers and markets as required
  • Day to day service of assigned clients – Handle telephone calls, inquiries, coverage changes, review and disbursement of documentation, etc.
  • Proof read and edits – All documentation thoroughly prior to sending to the insured or broker, demonstrating a level of attention to detail.


  • Ensure renewal process is started on time so timelines can be met
  • Gather and prepare information to be sent to the insured
  • Request updated claims information



  • Accounting Discrepancies – Investigate and track accounting discrepancies; review and update accounts receivables for Account Manager. Follow-up with client for outstanding receivables
  • Binders, reports, proposals, etc. – prepare as required
  • Organize files according to the Department’s protocol as applicable
  • Update client and policy information
  • Maintain clear documentation
  • Meet turn-around time requirements for documentation processing

Please forward resume to


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